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114
.openpublishing.redirection.json
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@ -6497,13 +6497,13 @@
},
{
"source_path": "windows/manage/app-inventory-managemement-windows-store-for-business.md",
"redirect_url": "/microsoft-store/app-inventory-management-windows-store-for-business",
"redirect_url": "/microsoft-store/app-inventory-management-windows-store-for-business#manage-apps-in-your-inventory",
"redirect_document_id": true
},
{
"source_path": "store-for-business/app-inventory-management-windows-store-for-business.md",
"redirect_url": "/microsoft-store/app-inventory-management-microsoft-store-for-business",
"redirect_document_id": true
"redirect_document_id": false
},
{
"source_path": "windows/manage/application-development-for-windows-as-a-service.md",
@ -14156,6 +14156,116 @@
"redirect_document_id": true
},
{
"source_path": "windows/client-management/mdm/create-a-custom-configuration-service-provider.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": true
},
{
"source_path": "windows/client-management/mdm/design-a-custom-windows-csp.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/iconfigserviceprovider2.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/iconfigserviceprovider2configmanagernotification.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/iconfigserviceprovider2getnode.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnode.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodeadd.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodeclear.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodecopy.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodedeletechild.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodedeleteproperty.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodeexecute.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodegetchildnodenames.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodegetproperty.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodegetpropertyidentifiers.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodegetvalue.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodemove.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodesetproperty.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodesetvalue.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspnodetransactioning.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/icspvalidate.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/client-management/mdm/samples-for-writing-a-custom-configuration-service-provider.md",
"redirect_url": "/windows/client-management/mdm/configuration-service-provider-reference",
"redirect_document_id": false
},
{
"source_path": "windows/keep-secure/collect-wip-audit-event-logs.md",
"redirect_url": "/windows/threat-protection/windows-information-protection/collect-wip-audit-event-logs",
"redirect_document_id": true

16
CONTRIBUTING.md
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@ -18,7 +18,7 @@ We've tried to make editing an existing, public file as simple as possible.
**To edit a topic**
1. Go to the page on docs.microsoft.com that you want to update, and then click **Edit**.
1. Go to the page on docs.microsoft.com that you want to update, and then click **Edit**.
![GitHub Web, showing the Edit link](images/contribute-link.png)
@ -30,12 +30,12 @@ We've tried to make editing an existing, public file as simple as possible.
![GitHub Web, showing the Pencil icon in the red box](images/pencil-icon.png)
4. Using Markdown language, make your changes to the topic. For info about how to edit content using Markdown, see:
4. Using Markdown language, make your changes to the topic. For info about how to edit content using Markdown, see:
- **If you're linked to the Microsoft organization in GitHub:** [Windows authoring guide](https://aka.ms/WindowsAuthoring)
- **If you're external to Microsoft:** [Mastering Markdown](https://guides.github.com/features/mastering-markdown/)
5. Make your suggested change, and then click **Preview Changes** to make sure it looks correct.
5. Make your suggested change, and then click **Preview Changes** to make sure it looks correct.
![GitHub Web, showing the Preview Changes tab](images/preview-changes.png)
@ -45,19 +45,19 @@ We've tried to make editing an existing, public file as simple as possible.
The **Comparing changes** screen appears to see what the changes are between your fork and the original content.
7. On the **Comparing changes** screen, you’ll see if there are any problems with the file you’re checking in.
7. On the **Comparing changes** screen, you’ll see if there are any problems with the file you’re checking in.
If there are no problems, you’ll see the message, **Able to merge**.
![GitHub Web, showing the Comparing changes screen](images/compare-changes.png)
8. Click **Create pull request**.
8. Click **Create pull request**.
9. Enter a title and description to give the approver the appropriate context about what’s in the request.
9. Enter a title and description to give the approver the appropriate context about what’s in the request.
10. Scroll to the bottom of the page, making sure that only your changed files are in this pull request. Otherwise, you could overwrite changes from other people.
10. Scroll to the bottom of the page, making sure that only your changed files are in this pull request. Otherwise, you could overwrite changes from other people.
11. Click **Create pull request** again to actually submit the pull request.
11. Click **Create pull request** again to actually submit the pull request.
The pull request is sent to the writer of the topic and your edits are reviewed. If your request is accepted, updates are published to one of the following places:

4
browsers/edge/includes/configure-kiosk-mode-supported-values-include.md
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@ -11,7 +11,7 @@ ms.topic: include
| | |
|----------|------|
|**Single-app**<p><a href="/images/Picture1.png" alt="Full-sized view single-app digital/interactive signage" target="_blank">![thumbnail](../images/Picture1-sm.png)</a><p>**Digital/interactive signage**<p>Displays a specific site in full-screen mode, running Microsoft Edge InPrivate protecting user data.<ul><li>**Digital signage** does not require user interaction.<p>***Example.*** Use digital signage for things like a rotating advertisement or menu.<p></li><li>**Interactive signage**, on the other hand, requires user interaction within the page but doesn’t allow for any other uses, such as browsing the internet.<p>***Example.*** Use interactive signage for things like a building business directory or restaurant order/pay station.</li></ul><p>**Policy setting** = Not configured (0 default)<p> | <p>&nbsp;<p><a href="/images/Picture2.png" alt="Full-sized view single-app public browsing" target="_blank">![thumbnail](../images/Picture2-sm.png)</a> <p><strong>Public browsing</strong><p>Runs a limited multi-tab version of Microsoft Edge, protecting user data. Microsoft Edge is the only app users can use on the device, preventing them from customizing Microsoft Edge. Users can only browse publically or end their browsing session.<p>The single-app public browsing mode is the only kiosk mode that has an <strong>End session</strong> button. Microsoft Edge also resets the session after a specified time of user inactivity. Both restart Microsoft Edge and clear the user’s session.<p><em><strong>Example.</strong></em> A public library or hotel concierge desk are two examples of public browsing that provides access to Microsoft Edge and other apps. <p><strong>Policy setting</strong> = Enabled (1) |
| **Multi-app**<p><a href="/images/Picture5.png" alt="Full-sized view multi-app normal browsing" target="_blank">![thumbnail](../images/Picture5-sm.png)</a><p>**Normal browsing**<p>Runs a full-version of Microsoft Edge with all browsing features and preserves the user data and state between sessions.<p>Some features may not work depending on what other apps you have configured in assigned access. For example, installing extensions or books from the Microsoft store are not allowed if the store is not available. Also, if Internet Explorer 11 is set up in assigned access, you can enable [EnterpriseModeSiteList](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-browser#browser-enterprisemodesitelist) to automatically switch users to Internet Explorer 11 for sites that need backward compatibility support.<p>**Policy setting** = Not configured (0 default) | <p>&nbsp;<p><a href="/images/Picture6.png" alt="Full-sized view multi-app public browsing" target="_blank">![thumbnail](../images/Picture6-sm.png)</a><p><strong>Public browsing</strong><p>Runs a multi-tab version of Microsoft Edge InPrivate with a tailored experience for kiosks that runs in full-screen mode. Users can open and close Microsoft Edge and launch other apps if allowed by assigned access. Instead of an End session button to clear their browsing session, the user closes Microsoft Edge normally.<p>In this configuration, Microsoft Edge can interact with other applications. For example, if Internet Explorer 11 is set up in multi-app assigned access, you can enable [EnterpriseModeSiteList](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-browser#browser-enterprisemodesitelist) to automatically switch users to Internet Explorer 11 for sites that need backward compatibility support. <p><em><strong>Example.</strong></em> A public library or hotel concierge desk are two examples of public browsing that provides access to Microsoft Edge and other apps.<p><strong>Policy setting</strong> = Enabled (1) |
|**Single-app**<p><a href="../images/Picture1.png" alt="Full-sized view single-app digital/interactive signage" target="_blank">![thumbnail](../images/Picture1-sm.png)</a><p>**Digital/interactive signage**<p>Displays a specific site in full-screen mode, running Microsoft Edge InPrivate protecting user data.<ul><li>**Digital signage** does not require user interaction.<p>***Example.*** Use digital signage for things like a rotating advertisement or menu.<p></li><li>**Interactive signage**, on the other hand, requires user interaction within the page but doesn’t allow for any other uses, such as browsing the internet.<p>***Example.*** Use interactive signage for things like a building business directory or restaurant order/pay station.</li></ul><p>**Policy setting** = Not configured (0 default)<p> | <p>&nbsp;<p><a href="../images/Picture2.png" alt="Full-sized view single-app public browsing" target="_blank">![thumbnail](../images/Picture2-sm.png)</a> <p><strong>Public browsing</strong><p>Runs a limited multi-tab version of Microsoft Edge, protecting user data. Microsoft Edge is the only app users can use on the device, preventing them from customizing Microsoft Edge. Users can only browse publically or end their browsing session.<p>The single-app public browsing mode is the only kiosk mode that has an <strong>End session</strong> button. Microsoft Edge also resets the session after a specified time of user inactivity. Both restart Microsoft Edge and clear the user’s session.<p><em><strong>Example.</strong></em> A public library or hotel concierge desk are two examples of public browsing that provides access to Microsoft Edge and other apps. <p><strong>Policy setting</strong> = Enabled (1) |
| **Multi-app**<p><a href="../images/Picture5.png" alt="Full-sized view multi-app normal browsing" target="_blank">![thumbnail](../images/Picture5-sm.png)</a><p>**Normal browsing**<p>Runs a full-version of Microsoft Edge with all browsing features and preserves the user data and state between sessions.<p>Some features may not work depending on what other apps you have configured in assigned access. For example, installing extensions or books from the Microsoft store are not allowed if the store is not available. Also, if Internet Explorer 11 is set up in assigned access, you can enable [EnterpriseModeSiteList](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-browser#browser-enterprisemodesitelist) to automatically switch users to Internet Explorer 11 for sites that need backward compatibility support.<p>**Policy setting** = Not configured (0 default) | <p>&nbsp;<p><a href="../images/Picture6.png" alt="Full-sized view multi-app public browsing" target="_blank">![thumbnail](../images/Picture6-sm.png)</a><p><strong>Public browsing</strong><p>Runs a multi-tab version of Microsoft Edge InPrivate with a tailored experience for kiosks that runs in full-screen mode. Users can open and close Microsoft Edge and launch other apps if allowed by assigned access. Instead of an End session button to clear their browsing session, the user closes Microsoft Edge normally.<p>In this configuration, Microsoft Edge can interact with other applications. For example, if Internet Explorer 11 is set up in multi-app assigned access, you can enable [EnterpriseModeSiteList](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-browser#browser-enterprisemodesitelist) to automatically switch users to Internet Explorer 11 for sites that need backward compatibility support. <p><em><strong>Example.</strong></em> A public library or hotel concierge desk are two examples of public browsing that provides access to Microsoft Edge and other apps.<p><strong>Policy setting</strong> = Enabled (1) |
---

2
browsers/edge/includes/prevent-turning-off-required-extensions-include.md
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@ -20,7 +20,7 @@ ms.topic: include
| Group Policy | Description |
|---------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Disabled or not configured<br>**(default)** | Allowed. Users can uninstall extensions. If you previously enabled this policy and you decide to disable it, the list of extension PFNs defined in this policy get ignored. |
| Enabled | Provide a semi-colon delimited list of extension PFNs. For example, adding the following OneNote Web Clipper and Office Online extension prevents users from turning it off:<p><p>*Microsoft.OneNoteWebClipper8wekyb3d8bbwe;Microsoft.OfficeOnline8wekyb3d8bbwe* <p>After defining the list of extensions, you deploy them through any available enterprise deployment channel, such as Microsoft Intune.<p>Removing extensions from the list does not uninstall the extension from the user’s computer automatically. To uninstall the extension, use any available enterprise deployment channel. If you enable the [Allow Developer Tools](../group-policies/developer-settings-gp.md#allow-developer-tools) policy, then this policy does not prevent users from debugging and altering the logic on an extension. |
| Enabled | Provide a semi-colon delimited list of extension PFNs. For example, adding the following OneNote Web Clipper and Office extension prevents users from turning it off:<p><p>*Microsoft.OneNoteWebClipper8wekyb3d8bbwe;Microsoft.OfficeOnline8wekyb3d8bbwe* <p>After defining the list of extensions, you deploy them through any available enterprise deployment channel, such as Microsoft Intune.<p>Removing extensions from the list does not uninstall the extension from the user’s computer automatically. To uninstall the extension, use any available enterprise deployment channel. If you enable the [Allow Developer Tools](../group-policies/developer-settings-gp.md#allow-developer-tools) policy, then this policy does not prevent users from debugging and altering the logic on an extension. |
---

6
browsers/enterprise-mode/collect-data-using-enterprise-site-discovery.md
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@ -154,11 +154,11 @@ If you choose to use WMI as your data output, you need to make sure that your WM
**To set up your firewall**
1. In **Control Panel**, click **System and Security**, and then click **Windows Firewall**.
1. In **Control Panel**, click **System and Security**, and then click **Windows Firewall**.
2. In the left pane, click **Allow an app or feature through Windows Firewall** and scroll down to check the box for **Windows Management Instrumentation (WMI)**.
2. In the left pane, click **Allow an app or feature through Windows Firewall** and scroll down to check the box for **Windows Management Instrumentation (WMI)**.
3. Restart your computer to start collecting your WMI data.
3. Restart your computer to start collecting your WMI data.
## Use PowerShell to finish setting up Enterprise Site Discovery
You can determine which zones or domains are used for data collection, using PowerShell. If you don’t want to use PowerShell, you can do this using Group Policy. For more info, see [Use Group Policy to finish setting up Enterprise Site Discovery](#use-group-policy-to-finish-setting-up-enterprise-site-discovery).

6
browsers/internet-explorer/ie11-deploy-guide/collect-data-using-enterprise-site-discovery.md
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@ -154,11 +154,11 @@ If you choose to use WMI as your data output, you need to make sure that your WM
**To set up your firewall**
1. In **Control Panel**, click **System and Security**, and then click **Windows Firewall**.
1. In **Control Panel**, click **System and Security**, and then click **Windows Firewall**.
2. In the left pane, click **Allow an app or feature through Windows Firewall** and scroll down to check the box for **Windows Management Instrumentation (WMI)**.
2. In the left pane, click **Allow an app or feature through Windows Firewall** and scroll down to check the box for **Windows Management Instrumentation (WMI)**.
3. Restart your computer to start collecting your WMI data.
3. Restart your computer to start collecting your WMI data.
## Use PowerShell to finish setting up Enterprise Site Discovery
You can determine which zones or domains are used for data collection, using PowerShell. If you don’t want to use PowerShell, you can do this using Group Policy. For more info, see [Use Group Policy to finish setting up Enterprise Site Discovery](#use-group-policy-to-finish-setting-up-enterprise-site-discovery).

2
browsers/internet-explorer/ie11-deploy-guide/intranet-problems-and-ie11.md
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@ -24,7 +24,7 @@ IE11 works differently with search, based on whether your organization is domain
- **Non-domain-joined computers.** A single word entry is treated as an intranet site. However, if the term doesn't resolve to a site, IE11 then treats the entry as a search term and opens your default search provider.
To explicitly go to an intranet site, regardless of the environment, users can type either a trailing slash like ` contoso/` or the `https://` prefix. Either of these will cause IE11 to treat the entry as an intranet search. You can also change the default behavior so that IE11 treats your single word entry in the address bar as an intranet site, regardless of your environment.
To explicitly go to an intranet site, regardless of the environment, users can type either a trailing slash like `contoso/` or the `https://` prefix. Either of these will cause IE11 to treat the entry as an intranet search. You can also change the default behavior so that IE11 treats your single word entry in the address bar as an intranet site, regardless of your environment.
**To enable single-word intranet search**

4
browsers/internet-explorer/ie11-ieak/troubleshooting-custom-browser-pkg-ieak11.md
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@ -75,8 +75,8 @@ If you cannot uninstall IE using **Uninstall or change a program** in the Contro
## The Internet Explorer Customization Wizard 11 does not work with user names that user double-byte character sets
The customization wizard does not work with user names that use double-byte character sets, such as Chinese or Japanese. To fix this, set the **TEMP** and **TMP** environmental variables to a path that does not use these characters (for example, C:\temp).
1. Open **System Properties**, click the **Advanced** tab, and then click **Environmental Variables**.
2. Click Edit, and then modify the **TEMP** and **TMP** environmental variables to a non-user profile directory.
1. Open **System Properties**, click the **Advanced** tab, and then click **Environmental Variables**.
2. Click Edit, and then modify the **TEMP** and **TMP** environmental variables to a non-user profile directory.
 
## Unicode characters are not supported in IEAK 11 path names

12
devices/hololens/TOC.md
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@ -10,15 +10,25 @@
## [Enroll HoloLens in MDM](hololens-enroll-mdm.md)
## [Manage updates to HoloLens](hololens-updates.md)
## [Restore HoloLens 2 using Advanced Recovery Companion](hololens-recovery.md)
## [Use the HoloLens Clicker](hololens-clicker.md)
## [Restart, reset, or recover the HoloLens](hololens-restart-recover.md)
## [Restart or recover the HoloLens clicker](hololens-clicker-restart-recover.md)
# Application Management
## [Install apps on HoloLens](hololens-install-apps.md)
## [Share HoloLens with multiple people](hololens-multiple-users.md)
## [Cortana on HoloLens](hololens-cortana.md)
## [Get apps for HoloLens](hololens-get-apps.md)
## [Use apps on HoloLens](hololens-use-apps.md)
## [Use HoloLens offline](hololens-offline.md)
## [Spaces on HoloLens](hololens-spaces-on-hololens.md)
# User/Access Management
## [Set up single application access](hololens-kiosk.md)
## [Enable Bitlocker device encryption for HoloLens](hololens-encryption.md)
## [How HoloLens stores data for spaces](hololens-spaces.md)
## [Find and save files](hololens-find-and-save-files.md)
# [Insider preview for Microsoft HoloLens](hololens-insider.md)
# [Change history for Microsoft HoloLens documentation](change-history-hololens.md)
# [Change history for Microsoft HoloLens documentation](change-history-hololens.md)

47
devices/hololens/hololens-clicker-restart-recover.md Normal file
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@ -0,0 +1,47 @@
---
title: Restart or recover the HoloLens clicker
description: Things to try if the HoloLens clicker is unresponsive or isn’t working well.
ms.assetid: 13406eca-e2c6-4cfc-8ace-426ff8f837f4
ms.reviewer: jarrettrenshaw
ms.date: 07/01/2019
manager: v-miegge
keywords: hololens
ms.prod: hololens
ms.sitesec: library
author: v-miegge
ms.author: v-miegge
ms.topic: article
ms.localizationpriority: medium
---
# Restart or recover the HoloLens clicker
Here are some things to try if the HoloLens clicker is unresponsive or isn’t working well.
## Restart the clicker
Use the tip of a pen to press and hold the [pairing button](https://support.microsoft.com/en-us/help/12646).
![Hold the pairing button](images/recover-clicker-1.png)
At the same time, click and hold the clicker for 15 seconds. If the clicker was already paired with your HoloLens, it will stay paired after it restarts.
![Hold the clicker](images/recover-clicker-2.png)
If the clicker won't turn on or restart, try charging it using the HoloLens charger. If the battery is very low, it might take a few minutes for the white indicator light to turn on.
## Re-pair the clicker
Go to Settings > Devices and select the clicker. Select Remove, wait a few seconds, then pair the clicker again.
## Recover the clicker
If restarting and re-pairing the clicker don’t fix the problem, the Windows Device Recovery Tool can help you recover it. The recovery process may take some time, and the latest version of the clicker software will be installed. To use the tool, you’ll need a computer running Windows 10 or later with at least 4 GB of free storage space.
To recover the clicker:
1. Download and install the [Windows Device Recovery Tool](https://dev.azure.com/ContentIdea/ContentIdea/_queries/query/8a004dbe-73f8-4a32-94bc-368fc2f2a895/) on your computer.
1. Connect the clicker to your computer using the Micro USB cable that came with your HoloLens.
1. Run the Windows Device Recovery Tool and follow the instructions.
If the clicker isn’t automatically detected, select **My device was not detected** and follow the instructions to put your device into recovery mode.

65
devices/hololens/hololens-clicker.md Normal file
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@ -0,0 +1,65 @@
---
title: Use the HoloLens Clicker
description:
ms.assetid: 7d4a30fd-cf1d-4c9a-8eb1-1968ccecbe59
ms.reviewer: jarrettrenshaw
ms.date: 07/01/2019
manager: v-miegge
keywords: hololens
ms.prod: hololens
ms.sitesec: library
author: v-miegge
ms.author: v-miegge
ms.topic: article
ms.localizationpriority: medium
---
# Use the HoloLens Clicker
The clicker was designed specifically for HoloLens and gives you another way to interact with holograms. It comes with HoloLens, in a separate box. Use it in place of hand gestures to select, scroll, move, and resize.
![The HoloLens Clicker](images/use-hololens-clicker-1.png)
## Hold the clicker
To put on the clicker, slide the loop over your ring or middle finger with the Micro USB port toward your wrist. Rest your thumb in the indentation.
![How to hold the Clicker](images/use-hololens-clicker-2.png)
## Clicker gestures
Clicker gestures are small wrist rotations, not the larger movements used for HoloLens hand gestures. And HoloLens will recognize your gestures and clicks even if the clicker is outside the [gesture frame](https://support.microsoft.com/help/12644), so you can hold the clicker in the position that's most comfortable for you​.
- **Select**. To select a hologram, button, or other element, gaze at it, then click.
- **Click and hold**. Click and hold your thumb down on the button to do some of the same things you would with tap and hold, like move or resize a hologram.
- **Scroll**. On the app bar, select **Scroll Tool**. Click and hold, then rotate the clicker up, down, left, or right. To scroll faster, move your hand farther from the center of the scroll tool.
- **Zoom**. On the app bar, select **Zoom Tool**. Click and hold, then rotate the clicker up to zoom in, or down to zoom out.
>[!TIP]
>In Microsoft Edge, gaze at a page and double-click to zoom in or out.
## Pair and charge the clicker
To pair the clicker with your HoloLens, see [Pair Bluetooth devices](https://support.microsoft.com/help/12636).
When the clicker battery is low, the battery indicator will blink amber. Plug the Micro USB cable into a USB power supply to charge the device.
## Indicator lights
Here's what the lights on the clicker mean.
- **Blinking white**. The clicker is in pairing mode.
- **Fast-blinking white**. Pairing was successful.
- **Solid white**. The clicker is charging.
- **Blinking amber**. The battery is low.
- **Solid amber**. The clicker ran into an error and you'll need to restart it. While pressing the pairing button, click and hold for 15 seconds.
>[!NOTE]
>If the clicker doesn't respond or won't start, see [Restart or recover the HoloLens clicker](https://support.microsoft.com/help/15555/hololens-restart-or-recover-the-hololens-clicker).

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---
title: Cortana on HoloLens
description: Cortana can help you do all kinds of things on your HoloLens
ms.assetid: fd96fb0e-6759-4dbe-be1f-58bedad66fed
ms.reviewer: jarrettrenshaw
ms.date: 07/01/2019
manager: v-miegge
keywords: hololens
ms.prod: hololens
ms.sitesec: library
author: v-miegge
ms.author: v-miegge
ms.topic: article
ms.localizationpriority: medium
---
# Cortana on HoloLens
Cortana can help you do all kinds of things on your HoloLens, from searching the web to shutting down your device. To get her attention, select Cortana on Start or say "Hey Cortana" anytime.
![Hey Cortana!](images/cortana-on-hololens.png)
## What do I say to Cortana
Here are some things you can try saying (remember to say "Hey Cortana" first):
- What can I say?
- Increase the volume.
- Decrease the brightness.
- Shut down.
- Restart.
- Go to sleep.
- Mute.
- Launch `<app name>`.
- Move `<app name>` here (gaze at the spot you want the app to move to).
- Go to Start.
- Take a picture.
- Start recording. (Starts recording a video.)
- Stop recording. (Stops recording a video.)
- Call `<contact>`. (Requires Skype.)
- What time is it?
- Show me the latest NBA scores.
- How much battery do I have left?
- Tell me a joke.
>[!NOTE]
>- Some Cortana features you're used to from Windows on your PC or phone (for example, reminders and notifications) aren't supported in Microsoft HoloLens Development Edition. Cortana on HoloLens is English only, and the Cortana experience may vary among regions.
>- Cortana is on the first time you use HoloLens. You can turn her off in Cortana's settings. In the All apps list, select Cortana > Settings. Then turn off Cortana can give you suggestions, ideas, reminders, alerts, and more.
>- If Cortana isn't responding to "Hey Cortana," go to Cortana's settings and check to make sure she's on.
>- If you turn Cortana off, "Hey Cortana" voice commands won't be available, but you'll still be able to use other commands (like "Select" and "Place").

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@ -45,7 +45,7 @@ Provisioning packages are files created by the Windows Configuration Designer to
![Require device encryption setting configured to yes](images/device-encryption.png)
2. Browse to and select the XML license file that was provided when you purchased the Commercial Suite.
2. Browse to and select the XML license file that was provided when you purchased the Commercial Suite.
>[!NOTE]
>You can configure [additional settings in the provisioning package](hololens-provisioning.md).

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---
title: Find and save files on HoloLens
description: Use File Explorer on HoloLens to view and manage files on your device
ms.assetid: 77d2e357-f65f-43c8-b62f-6cd9bf37070a
ms.reviewer: jarrettrenshaw
ms.date: 07/01/2019
manager: v-miegge
keywords: hololens
ms.prod: hololens
ms.sitesec: library
author: v-miegge
ms.author: v-miegge
ms.topic: article
ms.localizationpriority: medium
---
# Find and save files on HoloLens
Files you create on HoloLens, including Office documents, photos, and videos, are saved to your HoloLens. To view and manage them, you can use the File Explorer app on HoloLens or File Explorer on your PC. To sync photos and other files to the cloud, use the OneDrive app on HoloLens.
## View files on HoloLens
Use File Explorer on HoloLens to view and manage files on your device, including 3D objects, documents, and pictures. Go to Start > All apps > File Explorer on HoloLens to get started.
>[!TIP]
>If there are no files listed in File Explorer, select **This Device** in the top left pane.
## View HoloLens files on your PC
To see your HoloLens files in File Explorer on your PC:
1. Sign in to HoloLens, then plug it into the PC using the USB cable that came with the HoloLens.
1. Select **Open Device to view files with File Explorer**, or open File Explorer on the PC and navigate to the device.
>[!TIP]
>To see info about your HoloLens, right-click the device name in File Explorer on your PC, then select **Properties**.
## Sync to the cloud
To sync photos and other files from your HoloLens to the cloud, install and set up OneDrive on HoloLens. To get OneDrive, search for it in the Microsoft Store on your HoloLens.
>[!TIP]
>HoloLens doesn't back up app files and data, so it's a good idea to save your important stuff to OneDrive. That way, if you reset your device or uninstall an app, your info will be backed up.

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---
title: Get apps for HoloLens
description: The Microsoft Store is your source for apps and games that work with HoloLens.
ms.assetid: cbe9aa3a-884f-4a92-bf54-8d4917bc3435
ms.reviewer: jarrettrenshaw
ms.date: 07/01/2019
manager: v-miegge
keywords: hololens
ms.prod: hololens
ms.sitesec: library
author: v-miegge
ms.author: v-miegge
ms.topic: article
ms.localizationpriority: medium
---
# Get apps for HoloLens
The Microsoft Store is your source for apps and games that work with HoloLens. When you go to the Store on your HoloLens, any apps you see there will run on it.
Apps on HoloLens use either 2D view or holographic view. Apps with 2D view look like windows and can be positioned all around you. Apps that use holographic view surround you and become the only app you see.
## Get apps
Open the Microsoft Store from the Start menu. Then browse for apps and games (or use your voice to search​), select the microphone on the HoloLens keyboard, and start talking.
To download apps, you'll need to be signed in with a Microsoft account. To buy them, you'll need a payment method associated with the Microsoft account you use on your HoloLens. To set up a payment method, go to [account.microsoft.com](http://account.microsoft.com/) and select **Payment & billing** > **Payment options** > **Add a payment option**.
## Find your apps
Once you've installed an app, you'll find it in the All apps list​ (Start > All apps ). Keep apps handy by [pinning them to Start](https://support.microsoft.com/help/12638).
App updates are automatic, and they're free.
>[!NOTE]
>- To purchase apps in the Store, the billing address for your payment method must match the country or region your HoloLens is set to.
>- Some apps may not be available in all countries and regions.

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@ -16,9 +16,6 @@ manager: dansimp
Welcome to the latest Insider Preview builds for HoloLens! It’s simple to get started and provide valuable feedback for our next major operating system update for HoloLens.
<span id="get-insider" />
## How do I install the Insider builds?
On a device running the Windows 10 April 2018 Update, go to <strong>Settings -&gt; Update &amp; Security -&gt; Windows Insider Program</strong> and select <strong>Get started</strong>. Link the account you used to register as a Windows Insider.

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In Windows 10, version 1803, you can configure your HoloLens devices to run as multi-app or single-app kiosks. You can also configure guest access for a HoloLens kiosk device by [designating a SpecialGroup account in your XML file.](#guest)
In Windows 10, version 1803, you can configure your HoloLens devices to run as multi-app or single-app kiosks. You can also configure guest access for a HoloLens kiosk device by [designating a SpecialGroup account in your XML file.](#add-guest-access-to-the-kiosk-configuration-optional)
When HoloLens is configured as a multi-app kiosk, only the allowed apps are available to the user. The benefit of a multi-app kiosk, or fixed-purpose device, is to provide an easy-to-understand experience for individuals by putting in front of them only the things they need to use, and removing from their view the things they don’t need to access.
@ -40,21 +40,19 @@ The [AssignedAccess Configuration Service Provider (CSP)](https://docs.microsoft
>Be aware that voice commands are enabled for kiosk mode configured in Microsoft Intune or provisioning packages, even if the Cortana app is not selected as a kiosk app.
For HoloLens devices running Windows 10, version 1803, there are three methods that you can use to configure the device as a kiosk:
- You can use [Microsoft Intune or other mobile device management (MDM) service](#intune-kiosk) to configure single-app and multi-app kiosks.
- You can [use a provisioning package](#ppkg-kiosk) to configure single-app and multi-app kiosks.
- You can [use the Windows Device Portal](#portal-kiosk) to configure single-app kiosks. This method is recommended only for demonstrations, as it requires that developer mode be enabled on the device.
- You can use [Microsoft Intune or other mobile device management (MDM) service](#set-up-kiosk-mode-using-microsoft-intune-or-mdm-windows-10-version-1803) to configure single-app and multi-app kiosks.
- You can [use a provisioning package](#setup-kiosk-mode-using-a-provisioning-package-windows-10-version-1803) to configure single-app and multi-app kiosks.
- You can [use the Windows Device Portal](#set-up-kiosk-mode-using-the-windows-device-portal-windows-10-version-1607-and-version-1803) to configure single-app kiosks. This method is recommended only for demonstrations, as it requires that developer mode be enabled on the device.
For HoloLens devices running Windows 10, version 1607, you can [use the Windows Device Portal](#portal-kiosk) to configure single-app kiosks.
For HoloLens devices running Windows 10, version 1607, you can [use the Windows Device Portal](#set-up-kiosk-mode-using-the-windows-device-portal-windows-10-version-1607-and-version-1803) to configure single-app kiosks.
<span id="start-kiosk"/>
## Start layout for HoloLens
## Start layout for HoloLens
If you use [MDM, Microsoft Intune](#intune-kiosk), or a [provisioning package](#ppkg-kiosk) to configure a multi-app kiosk, the procedure requires a Start layout. Start layout customization isn't supported in Holographic for Business, so you'll need to use a placeholder Start layout.
If you use [MDM, Microsoft Intune](#set-up-kiosk-mode-using-microsoft-intune-or-mdm-windows-10-version-1803), or a [provisioning package](#setup-kiosk-mode-using-a-provisioning-package-windows-10-version-1803) to configure a multi-app kiosk, the procedure requires a Start layout. Start layout customization isn't supported in Holographic for Business, so you'll need to use a placeholder Start layout.
>[!NOTE]
>Because a single-app kiosk launches the kiosk app when a user signs in, there is no Start screen displayed.
<span id="start-layout-file-for-intune" />
### Start layout file for MDM (Intune and others)
Save the following sample as an XML file. You will select this file when you configure the kiosk in Microsoft Intune (or in another MDM service that provides a kiosk profile).
@ -80,7 +78,7 @@ Save the following sample as an XML file. You will select this file when you con
### Start layout for a provisioning package
You will [create an XML file](#ppkg-kiosk) to define the kiosk configuration to be included in a provisioning package. Use the following sample in the `StartLayout` section of your XML file.
You will [create an XML file](#setup-kiosk-mode-using-a-provisioning-package-windows-10-version-1803) to define the kiosk configuration to be included in a provisioning package. Use the following sample in the `StartLayout` section of your XML file.
```xml
<!-- This section is required for parity with Desktop Assigned Access. It is not currently used on HoloLens -->
@ -100,34 +98,28 @@ You will [create an XML file](#ppkg-kiosk) to define the kiosk configuration to
]]>
</StartLayout>
<!-- This section is required for parity with Desktop Assigned Access. It is not currently used on HoloLens -->
```
```
<span id="intune-kiosk"/>
## Set up kiosk mode using Microsoft Intune or MDM (Windows 10, version 1803)
For HoloLens devices that are managed by Microsoft Intune, you [create a device profile](https://docs.microsoft.com/intune/device-profile-create) and configure the [Kiosk settings](https://docs.microsoft.com/intune/kiosk-settings).
For other MDM services, check your provider's documentation for instructions. If you need to use a custom setting and full XML configuration to set up a kiosk in your MDM service, [create an XML file that defines the kiosk configuration](#create-xml-file), and make sure to include the [Start layout](#start-layout-for-a-provisioning-package) in the XML file.
For other MDM services, check your provider's documentation for instructions. If you need to use a custom setting and full XML configuration to set up a kiosk in your MDM service, [create an XML file that defines the kiosk configuration](#create-a-kiosk-configuration-xml-file), and make sure to include the [Start layout](#start-layout-for-a-provisioning-package) in the XML file.
<span id="ppkg-kiosk"/>
## Setup kiosk mode using a provisioning package (Windows 10, version 1803)
Process:
1. [Create an XML file that defines the kiosk configuration.](#create-xml-file)
2. [Add the XML file to a provisioning package.](#add-xml)
3. [Apply the provisioning package to HoloLens.](#apply-ppkg)
1. [Create an XML file that defines the kiosk configuration.](#create-a-kiosk-configuration-xml-file)
2. [Add the XML file to a provisioning package.](#add-the-kiosk-configuration-xml-file-to-a-provisioning-package)
3. [Apply the provisioning package to HoloLens.](#apply-the-provisioning-package-to-hololens)
<span id="create-xml-file"/>
### Create a kiosk configuration XML file
Follow [the instructions for creating a kiosk configuration XML file for desktop](https://docs.microsoft.com/windows/configuration/lock-down-windows-10-to-specific-apps#configure-a-kiosk-using-a-provisioning-package), with the following exceptions:
- Do not include Classic Windows applications (Win32) since they aren't supported on HoloLens.
- Use the [placeholder Start XML](#start-kiosk) for HoloLens.
- Use the [placeholder Start XML](#start-layout-for-hololens) for HoloLens.
<span id="guest" />
#### Add guest access to the kiosk configuration (optional)
In the [Configs section of the XML file](https://docs.microsoft.com/windows/configuration/lock-down-windows-10-to-specific-apps#configs), you can configure a special group named **Visitor** to allow guests to use the kiosk. When the kiosk is configured with the **Visitor** special group, a "**Guest**" option is added to the sign-in page. The **Guest** account does not require a password, and any data associated with the account is deleted when the account signs out.
@ -143,8 +135,6 @@ Use the following snippet in your kiosk configuration XML to enable the **Guest*
</Configs>
```
<span id="add-xml"/>
### Add the kiosk configuration XML file to a provisioning package
1. Open [Windows Configuration Designer](https://www.microsoft.com/store/apps/9nblggh4tx22).
@ -174,8 +164,6 @@ Use the following snippet in your kiosk configuration XML to enable the **Guest*
16. Click **Build** to start building the package. The provisioning package doesn't take long to build. The project information is displayed in the build page and the progress bar indicates the build status.
<span id="apply-ppkg"/>
### Apply the provisioning package to HoloLens
1. Connect HoloLens via USB to a PC and start the device, but do not continue past the **Fit** page of OOBE (the first page with the blue box).
@ -191,7 +179,6 @@ Use the following snippet in your kiosk configuration XML to enable the **Guest*
7. You will see whether the package was applied successfully or not. If it failed, you can fix your package and try again. If it succeeded, proceed with OOBE.
<span id="portal-kiosk"/>
## Set up kiosk mode using the Windows Device Portal (Windows 10, version 1607 and version 1803)
1. [Set up the HoloLens to use the Windows Device Portal](https://developer.microsoft.com/windows/mixed-reality/using_the_windows_device_portal#setting_up_hololens_to_use_windows_device_portal). The Device Portal is a web server on your HoloLens that you can connect to from a web browser on your PC.

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---
title: Use HoloLens offline
description: To set up HoloLens, you'll need to connect to a Wi-Fi network
ms.assetid: b86f603c-d25f-409b-b055-4bbc6edcd301
ms.reviewer: jarrettrenshaw
ms.date: 07/01/2019
manager: v-miegge
keywords: hololens
ms.prod: hololens
ms.sitesec: library
author: v-miegge
ms.author: v-miegge
ms.topic: article
ms.localizationpriority: medium
---
# Use HoloLens offline
To set up HoloLens, you'll need to connect to a Wi-Fi network—the setup tutorial will show you how.
## HoloLens limitations
After your HoloLens is set up, you can use it without a Wi-Fi connection, but apps that use Internet connections may have limited capabilities when you use HoloLens offline.

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---
title: Restart, reset, or recover HoloLens
description: Restart, reset, or recover HoloLens
ms.assetid: 9a546416-1648-403c-9e0c-742171b8812e
ms.reviewer: jarrettrenshaw
ms.date: 07/01/2019
manager: v-miegge
keywords: hololens
ms.prod: hololens
ms.sitesec: library
author: v-miegge
ms.author: v-miegge
ms.topic: article
ms.localizationpriority: medium
---
# Restart, reset, or recover HoloLens
Here are some things to try if your HoloLens is unresponsive, isn’t running well, or is experiencing software or update problems.
## Restart your HoloLens
If your HoloLens isn’t running well or is unresponsive, try the following things.
First, try restarting the device: say, "Hey Cortana, restart the device."
If you’re still having problems, press the power button for 4 seconds, until all of the battery indicators fade out. Wait 1 minute, then press the power button again to turn on the device.
If neither of those things works, force restart the device. Hold down the power button for 10 seconds. Release it and wait 30 seconds, then press the power button again to turn on the device.
## Reset or recover your HoloLens
If restarting your HoloLens doesn’t help, another option is to reset it. If resetting it doesn’t fix the problem, the Windows Device Recovery Tool can help you recover your device.
>[!IMPORTANT]
>Resetting or recovering your HoloLens will erase all of your personal data, including apps, games, photos, and settings. You won’t be able to restore a backup once the reset is complete.
## Reset
Resetting your HoloLens keeps the version of the Windows Holographic software that’s installed on it and returns everything else to factory settings.
To reset your HoloLens, go to **Settings** > **Update** > **Reset** and select **Reset device**. The battery will need to have at least a 40 percent charge remaining to reset.
## Recover using the Windows Device Recovery Tool
Before you use this tool, determine if restarting or resetting your HoloLens fixes the problem. The recovery process may take some time, and the latest version of the Windows Holographic software approved for your HoloLens will be installed.
To use the tool, you’ll need a computer running Windows 10 or later, with at least 4 GB of free storage space. Please note that you can’t run this tool on a virtual machine.
To recover your HoloLens
1. Download and install the [Windows Device Recovery Tool](https://dev.azure.com/ContentIdea/ContentIdea/_queries/query/8a004dbe-73f8-4a32-94bc-368fc2f2a895/) on your computer.
1. Connect the clicker to your computer using the Micro USB cable that came with your HoloLens.
1. Run the Windows Device Recovery Tool and follow the instructions.
If the clicker isn’t automatically detected, select **My device was not detected** and follow the instructions to put your device into recovery mode.

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---
title: Set up HoloLens (HoloLens)
description: The first time you set up HoloLens, you'll need a Wi-Fi network and either a Microsoft or Azure Active Directory account.
title: Set up a new HoloLens
description: This guide walks through first time set up. You'll need a Wi-Fi network and either a Microsoft (MSA) or Azure Active Directory (AAD) account.
ms.prod: hololens
ms.sitesec: library
author: dansimp
ms.author: dansimp
ms.topic: article
author: scooley
ms.author: scooley
ms.topic: quickstart
ms.localizationpriority: medium
ms.date: 07/27/2017
ms.reviewer:
manager: dansimp
ms.date: 07/14/2019
---
# Set up HoloLens
# Set up HoloLens for the first time
Before you get started setting up your HoloLens, make sure you have a Wi-Fi network and a Microsoft account or an Azure Active Directory (Azure AD) account.
Follow along to set up a HoloLens for the first time. At the end of this quickstart, you'll be able to use HoloLens and navigate HoloLens settings on-device.
## Network connectivity requirements
This is a high level unboxing guide to become familiar with HoloLens.
See [Set up HoloLens in the enterprise](hololens-requirements.md) to configure HoloLens for scale enterprise deployment and ongoing device management.
The first time you use your HoloLens, you'll be guided through connecting to a Wi-Fi network. You need to connect HoloLens to a Wi-Fi network with Internet connectivity so that the user account can be authenticated.
## Prerequisites
- It can be an open Wi-Fi or password-protected Wi-Fi network.
- The Wi-Fi network cannot require certificates to connect.
- The Wi-Fi network does not need to provide access to enterprise resources or intranet sites.
- Internet access.
- Wi-Fi is the easiest way to do first set up on both HoloLens and HoloLens 2. It can be an open Wi-Fi or password-protected Wi-Fi network; the Wi-Fi network does not need to provide access to enterprise resources or intranet sites.
- HoloLens 2 can connect to the internet via ethernet and a USB-C adapter.
- a user account - Microsoft (MSA) or Azure Active Directory (AAD)
## HoloLens setup
## Prepare for first-boot
The HoloLens setup process combines a quick tutorial on using HoloLens with the steps needed to connect to the network and add an account.
Become familiar with the HoloLens hardware and prepare to turn your HoloLens on for the first time.
1. Be sure your HoloLens is [charged](https://support.microsoft.com/help/12627), then [adjust it](https://support.microsoft.com/help/12632) for a comfortable fit.
2. [Turn on HoloLens](https://support.microsoft.com/help/12642). You will be guided through a calibration procedure and how to perform [the gestures](https://support.microsoft.com/help/12644/hololens-use-gestures) that you will use to operate HoloLens.
3. Next, you'll be guided through connecting to a Wi-Fi network.
4. After HoloLens connects to the Wi-Fi network, you select between **My work or school owns it** and **I own it**.
1. Be sure your HoloLens is [charged](https://support.microsoft.com/help/12627)
1. [Adjust fit](https://support.microsoft.com/help/12632) for a comfortable fit.
1. [Turn on HoloLens](https://support.microsoft.com/help/12642). You will be guided through a calibration procedure and how to perform [the gestures](https://support.microsoft.com/help/12644/hololens-use-gestures) that you will use to operate HoloLens.
## Set up your HoloLens
Set up your HoloLens and your user account.
1. Connect to the internet (select Wi-Fi).
1. Sign in to your user account. You'll choose between **My work or school owns it** and **I own it**.
- When you choose **My work or school owns it**, you sign in with an Azure AD account. If your organization uses Azure AD Premium and has configured automatic MDM enrollment, HoloLens will be enrolled in MDM. If your organization does not use Azure AD Premium, automatic MDM enrollment isn't available, so you will need to [enroll HoloLens in device management manually](hololens-enroll-mdm.md#enroll-through-settings-app).
1. Enter your organizational account.
1. Enter your organizational account.
2. Accept privacy statement.
3. Sign in using your Azure AD credentials. This may redirect to your organization's sign-in page.
4. Continue with device setup.
- When you choose **I own it**, you sign in with a Microsoft account. After setup is complete, you can [enroll HoloLens in device management manually](hololens-enroll-mdm.md#enroll-through-settings-app).
1. Enter your Microsoft account.
2. Enter your password. If your Microsoft account requires [two-step verification (2FA)](https://blogs.technet.microsoft.com/microsoft_blog/2013/04/17/microsoft-account-gets-more-secure/), complete the verification process.
5. The device sets your time zone based on information obtained from the Wi-Fi network.
6. Next, you learn how to perform the bloom gesture and how to select and place the Start screen. After you place the Start screen, setup is complete and you can begin using HoloLens.
1. Enter your Microsoft account.
2. Enter your password. If your Microsoft account requires [two-step verification (2FA)](https://blogs.technet.microsoft.com/microsoft_blog/2013/04/17/microsoft-account-gets-more-secure/), complete the verification process.
1. The device sets your time zone based on information obtained from the Wi-Fi network.
1. Follow the first-start guides to learn how to interact with holograms, control the HoloLens with your voice, and access the start menu.
Congratulations! Setup is complete and you can begin using HoloLens.
## Explore HoloLens
### Check out on-device settings and desktop
HoloLens doesn't have an on-device command line. With that in mind, the settings section in HoloLens plays an important role in diagnosing problems on-device. Understanding the information available to HoloLens users will pay dividends when troubleshooting or configuring the device.
Open settings by opening the start menu and clicking on the **Settings** in the top bar. You can also ask Cortana to open settings.
Follow [this guide](https://docs.microsoft.com/windows/mixed-reality/navigating-the-windows-mixed-reality-home) to navigate around the HoloLens home.
### Connect bluetooth devices
Connecting a bluetooth keyboard makes typing on HoloLens as efficient as a Windows PC.
[Connect a bluetooth keyboard or clicker](https://support.microsoft.com/en-us/help/12636).
## Next steps
Start planning for HoloLens at scale with HoloLens' enterprise management features.
> [!div class="nextstepaction"]
> [HoloLens in the enterprise](hololens-requirements.md)

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@ -0,0 +1,40 @@
---
title: Spaces on HoloLens
description: HoloLens blends holograms with your world
ms.assetid: bd55ecd1-697a-4b09-8274-48d1499fcb0b
ms.reviewer: jarrettrenshaw
ms.date: 07/01/2019
manager: v-miegge
keywords: hololens
ms.prod: hololens
ms.sitesec: library
author: v-miegge
ms.author: v-miegge
ms.topic: article
ms.localizationpriority: medium
---
# Spaces on HoloLens
HoloLens blends holograms with your world, mapping your surroundings to remember where you place your apps and content.
>[!NOTE]
>For your HoloLens to work properly, HoloLens Wi-Fi needs to be turned on, though it doesn't have to be connected to a network.
## Tips for setting up your space
HoloLens works best in certain kinds of environments. Choose a room with adequate light and plenty of space. Avoid dark spaces and rooms with a lot of dark, shiny, or translucent surfaces (for instance, mirrors or gauzy curtains).
>[!NOTE]
>HoloLens is optimized for indoor use. Use it in a safe place with no tripping hazards. [More on safety](https://support.microsoft.com/help/4023454/safety-information).
## Mapping your space
When HoloLens starts mapping your surroundings, you'll see a mesh graphic spreading over the space.
To help HoloLens learn a space, walk around the space and gaze around you. Air tap in a space to light up the mesh and see what's been mapped.
If your space changes significantly—for example, if a piece of furniture is moved—you might need to walk around the space and gaze around you so HoloLens can relearn it.
>[!NOTE]
>If HoloLens is having trouble mapping your space or you're have difficulty placing holograms, see [HoloLens and holograms: FAQ](https://support.microsoft.com/help/13456/hololens-and-holograms-faq).

2
devices/hololens/hololens-upgrade-enterprise.md
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@ -47,7 +47,7 @@ Provisioning packages are files created by the Windows Configuration Designer to
![Upgrade edition with license setting selected](images/icd1.png)
2. Browse to and select the XML license file that was provided when you purchased the Commercial Suite.
2. Browse to and select the XML license file that was provided when you purchased the Commercial Suite.
>[!NOTE]
>You can configure [additional settings in the provisioning package](hololens-provisioning.md).

40
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@ -0,0 +1,40 @@
---
title: Use apps on HoloLens
description: Apps on HoloLens use either 2D view or holographic view.
ms.assetid: 6bd124c4-731c-4bcc-86c7-23f9b67ff616
ms.reviewer: jarrettrenshaw
ms.date: 07/01/2019
manager: v-miegge
keywords: hololens
ms.prod: hololens
ms.sitesec: library
author: v-miegge
ms.author: v-miegge
ms.topic: article
ms.localizationpriority: medium
---
# Use apps on HoloLens
Apps on HoloLens use either 2D view or holographic view. Apps with 2D view look like windows, and apps with holographic view surround you and become the only app you see.
## Open apps
You'll find your apps either pinned to Start or in the All apps list. To get to the All apps list, use the bloom gesture to go to Start, then select **All apps**.
On Start or in the All apps list, select an app. It will open in a good position for viewing.
>[!NOTE]
>- Up to three 2D app windows can be active at a time. You can open more, but only three will remain active.
>- Each open app can have one active window at a time, except Microsoft Edge, which can have up to three.
>- If you're having problems with apps, make sure there's enough light in your space, and walk around so HoloLens has a current scan. If you keep having trouble, see [HoloLens and holograms: FAQ](https://support.microsoft.com/help/13456/hololens-and-holograms-faq) for more info.
## Move, resize, and rotate apps
After opening an app, you can [change its position and size](https://support.microsoft.com/help/12634).
## Close apps
To close an app that uses 2D view, gaze at it, then select **Close**.
To close an app that uses holographic view, use the bloom gesture to leave holographic view, then select **Close**.

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devices/hololens/index.md
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@ -1,46 +1,51 @@
---
title: Microsoft HoloLens (HoloLens)
description: HoloLens provides extra features designed for business in the Commercial Suite.
description: Landing page for HoloLens commercial and enterprise management.
ms.prod: hololens
ms.sitesec: library
author: jdeckerms
ms.author: jdecker
author: scooley
ms.author: scooley
ms.topic: article
ms.localizationpriority: medium
ms.date: 07/27/2018
ms.date: 07/14/2019
---
# Microsoft HoloLens
<table><tbody>
<tr><td style="border: 0px;width: 75%;valign= top"><p>Microsoft HoloLens is the first fully self-contained holographic computer running Windows 10.</p><p> Microsoft HoloLens is available in the <strong>Development Edition</strong>, which runs Windows Holographic (an edition of Windows 10 designed for HoloLens), and in the <strong>Commercial Suite</strong>, which runs Windows Holographic for Business when you apply the Enterprise license file to the device.</p></td><td align="left" style="border: 0px"><img src="images/hololens.png" alt="Hololens"/></td></tr>
<tr><td style="border: 0px;width: 75%;valign= top">
<p>Microsoft HoloLens is the first fully self-contained holographic computer running Windows 10.</p>
<p>Now, with the introduction of HoloLens 2, every device provides commercial ready management enhanced by the reliability, security, and scalability of cloud and AI services from Microsoft.</p>
</td><td align="left" style="border: 0px"><img alt="HoloLens 2 side view" src="./images/hololens2-side-render.png"/></td></tr>
</tbody></table>
## In this section
## Guides in this section
| Guide | Description |
| --- | --- |
| [Get started with HoloLens](hololens-setup.md) | Set up HoloLens for the first time. |
| [Set up HoloLens in the enterprise](hololens-requirements.md) | Configure HoloLens for scale enterprise deployment and ongoing device management. |
| [Install and manage applications on HoloLens](hololens-install-apps.md) |Install and manage important applications on HoloLens at scale. |
| [Recover and troubleshoot HoloLens issues](https://support.microsoft.com/products/hololens) | Learn how to gather logs from HoloLens, recover a misbehaving device, or reset HoloLens when necessary. |
| [Get support](https://support.microsoft.com/products/hololens) |Connect with Microsoft support resources for HoloLens in enterprise. |
## Quick reference by topic
| Topic | Description |
| --- | --- |
| [What's new in Microsoft HoloLens](hololens-whats-new.md) | Discover the new features in the latest update. |
| [HoloLens in the enterprise: requirements](hololens-requirements.md) | Lists requirements for general use, Wi-Fi, and device management |
| [Set up HoloLens](hololens-setup.md) | How to set up HoloLens for the first time |
[Install localized version of HoloLens](hololens-install-localized.md) | Install the Chinese or Japanese version of HoloLens
| [Unlock Windows Holographic for Business features](hololens-upgrade-enterprise.md) | How to upgrade your Development Edition HoloLens to Windows Holographic for Business |
| [Enroll HoloLens in MDM](hololens-enroll-mdm.md) | Manage multiple HoloLens devices simultaneously using solutions like Microsoft Intune |
| [Manage updates to HoloLens](hololens-updates.md) | Use mobile device management (MDM) policies to configure settings for updates. |
| [Set up HoloLens in kiosk mode](hololens-kiosk.md) | Enable kiosk mode for HoloLens, which limits the user's ability to launch new apps or change the running app |
[Share HoloLens with multiple people](hololens-multiple-users.md) | Multiple users can shared a HoloLens device by using their Azure Active Directory accounts. |
| [What's new in Microsoft HoloLens](hololens-whats-new.md) | Discover new features in the latest updates. |
| [Configure HoloLens using a provisioning package](hololens-provisioning.md) | Provisioning packages make it easy for IT administrators to configure HoloLens devices without imaging |
| [Install apps on HoloLens](hololens-install-apps.md) | Use Microsoft Store for Business, mobile device management (MDM), or the Windows Device Portal to install apps on HoloLens |
| [Enable Bitlocker device encryption for HoloLens](hololens-encryption.md) | Learn how to use Bitlocker device encryption to protect files and information stored on the HoloLens |
| [Change history for Microsoft HoloLens documentation](change-history-hololens.md) | See new and updated topics in the HoloLens documentation library. |
| [HoloLens MDM support](hololens-enroll-mdm.md) | Manage multiple HoloLens devices simultaneously using Mobile Device Management (MDM) solutions like Microsoft Intune. |
| [HoloLens update management](hololens-updates.md) | Use mobile device management (MDM) policies to configure settings for updates. |
| [HoloLens user management](hololens-multiple-users.md) | Multiple users can shared a HoloLens device by using their Azure Active Directory accounts. |
| [HoloLens application access management](hololens-kiosk.md) | Manage application access for different user groups. |
| [Enable Bitlocker device encryption for HoloLens](hololens-encryption.md) | Learn how to use Bitlocker device encryption to protect files and information stored on the HoloLens. |
| [Install localized version of HoloLens](hololens-install-localized.md) | Configure HoloLens for different locale. |
## Related resources
- [Help for using HoloLens](https://support.microsoft.com/products/hololens)
- [Documentation for Holographic app development](https://developer.microsoft.com/windows/mixed-reality/development)
- [HoloLens Commercial Suite](https://www.microsoft.com/microsoft-hololens/hololens-commercial)
- [HoloLens release notes](https://developer.microsoft.com/en-us/windows/mixed-reality/release_notes)
* [Documentation for Holographic app development](https://developer.microsoft.com/windows/mixed-reality/development)
* [HoloLens Commercial Suite](https://www.microsoft.com/microsoft-hololens/hololens-commercial)
* [HoloLens release notes](https://developer.microsoft.com/en-us/windows/mixed-reality/release_notes)

53
devices/surface-hub/TOC.md
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@ -5,7 +5,8 @@
## Overview
### [What's new in Surface Hub 2S for IT admins](surface-hub-2s-whats-new.md)
### [Surface Hub 2S tech specs](surface-hub-2s-techspecs.md)
### [Operating system essentials (Surface Hub) ](differences-between-surface-hub-and-windows-10-enterprise.md)
### [Operating system essentials (Surface Hub)](differences-between-surface-hub-and-windows-10-enterprise.md)
### [Adjust Surface Hub 2S brightness, volume, and input](surface-hub-2s-onscreen-display.md)
## Plan
### [Surface Hub 2S Site Readiness Guide](surface-hub-2s-site-readiness-guide.md)
@ -20,7 +21,10 @@
### [Configure Easy Authentication for Surface Hub 2S](surface-hub-2s-phone-authenticate.md)
## Deploy
### [First time setup for Surface Hub 2S](surface-hub-2s-setup.md)
### [Connect devices to Surface Hub 2S](surface-hub-2s-connect.md)
### [Surface Hub 2S deployment checklist](surface-hub-2s-deploy-checklist.md)
### [Surface Hub 2S adoption toolkit](surface-hub-2s-adoption-kit.md)
### [Create Surface Hub 2S device account](surface-hub-2s-account.md)
### [Create provisioning packages for Surface Hub 2S](surface-hub-2s-deploy.md)
### [Deploy apps to Surface Hub 2S using Intune](surface-hub-2s-deploy-apps-intune.md)
@ -43,6 +47,7 @@
## Support
### [Recover and reset Surface Hub 2S](surface-hub-2s-recover-reset.md)
### [Troubleshoot Miracast on Surface Hub](miracast-troubleshooting.md)
### [How to pack and ship your Surface Hub 2S for service](surface-hub-2s-pack-components.md)
### [Change history](surface-hub-2s-change-history.md)
# Surface Hub
@ -74,11 +79,11 @@
## Manage
### [Manage Microsoft Surface Hub](manage-surface-hub.md)
### [PowerShell for Surface Hub](appendix-a-powershell-scripts-for-surface-hub.md)
### [Remote Surface Hub management](remote-surface-hub-management.md)
#### [Manage settings with an MDM provider](manage-settings-with-mdm-for-surface-hub.md)
#### [Monitor your Surface Hub](monitor-surface-hub.md)
#### [Windows updates](manage-windows-updates-for-surface-hub.md)
### [Manage Surface Hub settings](manage-surface-hub-settings.md)
#### [Local management for Surface Hub settings](local-management-surface-hub-settings.md)
#### [Accessibility](accessibility-surface-hub.md)
@ -86,33 +91,37 @@
#### [Device reset](device-reset-surface-hub.md)
#### [Use fully qualified domain name with Surface Hub](use-fully-qualified-domain-name-surface-hub.md)
#### [Wireless network management](wireless-network-management-for-surface-hub.md)
### [Implement Quality of Service on Surface Hub](surface-hub-qos.md)
### [Install apps on your Surface Hub](install-apps-on-surface-hub.md)
### [Configure Surface Hub Start menu](surface-hub-start-menu.md)
### [Set up and use Microsoft Whiteboard](whiteboard-collaboration.md)
### [End a Surface Hub meeting with End session](i-am-done-finishing-your-surface-hub-meeting.md)
### [Sign in to Surface Hub with Microsoft Authenticator](surface-hub-authenticator-app.md)
### [Save your BitLocker key](save-bitlocker-key-surface-hub.md)
### [Connect other devices and display with Surface Hub](connect-and-display-with-surface-hub.md)
### [Miracast on existing wireless network or LAN](miracast-over-infrastructure.md)
### [Enable 802.1x wired authentication](enable-8021x-wired-authentication.md)
### [Using a room control system](use-room-control-system-with-surface-hub.md)
### [Implement Quality of Service on Surface Hub](surface-hub-qos.md)
## Secure
### [Sign in to Surface Hub with Microsoft Authenticator](surface-hub-authenticator-app.md)
### [Save your BitLocker key](save-bitlocker-key-surface-hub.md)
### [How Surface Hub addresses Wi-Fi Direct security issues](surface-hub-wifi-direct.md)
## Support
### [Using the Surface Hub Recovery Tool](surface-hub-recovery-tool.md)
### [Surface Hub SSD replacement](surface-hub-ssd-replacement.md)
## [PowerShell for Surface Hub](appendix-a-powershell-scripts-for-surface-hub.md)
## [How Surface Hub addresses Wi-Fi Direct security issues](surface-hub-wifi-direct.md)
## [Top support solutions for Surface Hub](support-solutions-surface-hub.md)
## [Troubleshoot Microsoft Surface Hub](troubleshoot-surface-hub.md)
## [Surface Hub Update History](surface-hub-update-history.md)
## [Known issues and additional information about Microsoft Surface Hub](known-issues-and-additional-info-about-surface-hub.md)
## [How to use cloud recovery for BitLocker on a Surface Hub](use-cloud-recovery-for-bitlocker-on-surfacehub.md)
## [Using the Surface Hub Hardware Diagnostic Tool to test a device account](use-surface-hub-diagnostic-test-device-account.md)
## [Surface Hub Miracast channels 149-165 not supported in Europe, Japan, Israel](surfacehub-miracast-not-supported-europe-japan-israel.md)
## [What to do if the Connect app in Surface Hub exits unexpectedly](connect-app-in-surface-hub-unexpectedly-exits.md)
## [Surface Hub may install updates and restart outside maintenance hours](surface-hub-installs-updates-and-restarts-outside-maintenance-hours.md)
## [General Data Privacy Regulation and Surface Hub](general-data-privacy-regulation-and-surface-hub.md)
## [Troubleshoot Miracast on Surface Hub](miracast-troubleshooting.md)
## [Useful downloads for Surface Hub administrators](surface-hub-downloads.md)
## [Technical information for 55” Microsoft Surface Hub](surface-hub-technical-55.md)
## [Technical information for 84” Microsoft Surface Hub](surface-hub-technical-84.md)
## [Change history for Surface Hub](change-history-surface-hub.md)
### [Top support solutions for Surface Hub](support-solutions-surface-hub.md)
### [Troubleshoot Microsoft Surface Hub](troubleshoot-surface-hub.md)
### [Surface Hub Update History](surface-hub-update-history.md)
### [Known issues and additional information about Microsoft Surface Hub](known-issues-and-additional-info-about-surface-hub.md)
### [How to use cloud recovery for BitLocker on a Surface Hub](use-cloud-recovery-for-bitlocker-on-surfacehub.md)
### [Using the Surface Hub Hardware Diagnostic Tool to test a device account](use-surface-hub-diagnostic-test-device-account.md)
### [Troubleshoot Miracast on Surface Hub](miracast-troubleshooting.md)
### [Surface Hub Miracast channels 149-165 not supported in Europe, Japan, Israel](surfacehub-miracast-not-supported-europe-japan-israel.md)
### [What to do if the Connect app in Surface Hub exits unexpectedly](connect-app-in-surface-hub-unexpectedly-exits.md)
### [Surface Hub may install updates and restart outside maintenance hours](surface-hub-installs-updates-and-restarts-outside-maintenance-hours.md)
### [General Data Privacy Regulation and Surface Hub](general-data-privacy-regulation-and-surface-hub.md)
### [Useful downloads for Surface Hub administrators](surface-hub-downloads.md)
### [Technical information for 55” Microsoft Surface Hub](surface-hub-technical-55.md)
### [Technical information for 84” Microsoft Surface Hub](surface-hub-technical-84.md)
### [Change history for Surface Hub](change-history-surface-hub.md)

4
devices/surface-hub/appendix-a-powershell-scripts-for-surface-hub.md
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@ -534,7 +534,7 @@ if ($status.Count -gt 0)
elseif ($v[0] -eq "F")
{
$color = "red"
$v += " Go to http://aka.ms/shubtshoot"
$v += " Go to https://aka.ms/shubtshoot"
}
Write-Host -NoNewline $k -ForegroundColor $color
@ -978,7 +978,7 @@ if ($status.Count -gt 0)
elseif ($v[0] -eq "F")
{
$color = "red"
$v += " Go to http://aka.ms/shubtshoot for help"
$v += " Go to https://aka.ms/shubtshoot for help"
}
Write-Host -NoNewline $k -ForegroundColor $color

18
devices/surface-hub/create-a-device-account-using-office-365.md
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@ -4,7 +4,7 @@ description: If you prefer to use a graphical user interface, you can create a d
ms.assetid: D11BCDC4-DABA-4B9A-9ECB-58E02CC8218C
ms.reviewer:
manager: dansimp
keywords: create device account, Office 365 UI, Exchange Admin center, Office 365 admin center, Skype for Business, mobile device mailbox policy
keywords: create device account, Office 365 UI, Exchange Admin center, Microsoft 365 admin center, Skype for Business, mobile device mailbox policy
ms.prod: surface-hub
ms.sitesec: library
author: dansimp
@ -22,22 +22,22 @@ If you prefer to use a graphical user interface, you can create a device account
## <a href="" id="create-device-acct-o365"></a>Create a device account using Office 365
1. [Create the account in the Office 365 Admin Center](#create-device-acct-o365-admin-ctr).
1. [Create the account in the Microsoft 365 Admin Center](#create-device-acct-o365-admin-ctr).
2. [Create a mobile device mailbox (ActiveSync) policy from the Microsoft Exchange Admin Center](#create-device-acct-o365-mbx-policy).
3. [Use PowerShell to complete device account creation](#create-device-acct-o365-complete-acct).
4. [Use PowerShell to configure Exchange properties of the account](#create-device-acct-o365-configure-exch-prop).
5. [Enable the account with Skype for Business](#create-device-acct-o365-skype-for-business).
### <a href="" id="create-device-acct-o365-admin-ctr"></a>Create the account in the Office 365 Admin Center
### <a href="" id="create-device-acct-o365-admin-ctr"></a>Create the account in the admin center
1. Sign in to Office 365 by visiting http://portal.office.com
2. Provide the admin credentials for your Office 365 tenant. This will take you to your Office 365 Admin Center.
2. Provide the admin credentials for your Office 365 tenant. This will take you to your Microsoft 365 Admin Center.
![Office 365 admin center.](images/setupdeviceaccto365-02.png)
![Microsoft 365 admin center.](images/setupdeviceaccto365-02.png)
3. In the Office 365 Admin Center, navigate to **Resources** in the left panel, and then click **Rooms & equipment**.
3. In the admin center, navigate to **Resources** in the left panel, and then click **Rooms & equipment**.
![Rooms & equipment option in Office 365 admin center](images/room-equipment.png)
![Rooms & equipment option in admin center](images/room-equipment.png)
4. Click **Add** to create a new Room account. Enter a display name and email address for the account, and then click **Add**.
@ -49,9 +49,9 @@ If you prefer to use a graphical user interface, you can create a device account
### <a href="" id="create-device-acct-o365-mbx-policy"></a>Create a mobile device mailbox (ActiveSync) policy from the Exchange Admin Center
1. In the Office 365 Admin Center’s left panel, click **ADMIN**, and then click **Exchange**.
1. In the admin center’s left panel, click **ADMIN**, and then click **Exchange**.
![Office 365 admin center, showing exchange active users.](images/setupdeviceaccto365-08.png)
![admin center, showing exchange active users.](images/setupdeviceaccto365-08.png)
2. This will open another tab on your browser to take you to the Exchange Admin Center, where you can create and set the Mailbox Setting for Surface Hub.

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@ -1,101 +1,120 @@
---
title: Device reset (Surface Hub)
description: You may wish to reset your Microsoft Surface Hub.
title: Reset or recover a Surface Hub
description: Describes the reset and recovery processes for the Surface Hub, and provides instructions.
ms.assetid: 44E82EEE-1905-464B-A758-C2A1463909FF
ms.reviewer:
manager: dansimp
keywords: reset Surface Hub
keywords: reset Surface Hub, recover
ms.prod: surface-hub
ms.sitesec: library
author: dansimp
ms.author: dansimp
ms.topic: article
ms.date: 07/27/2017
ms.date: 07/31/2019
ms.localizationpriority: medium
---
# Device reset (Surface Hub)
# Reset or recover a Surface Hub
This article describes how to reset or recover a Microsoft Surface Hub.
You may wish to reset your Microsoft Surface Hub.
[Resetting the Surface Hub](#reset-a-surface-hub) returns its operating system to the last cumulative Windows update, and removes all local user files and configuration information. The information that is removed includes the following:
Typical reasons for a reset include:
- The device account
- Account information for the device's local administrators
- Domain-join or Azure AD-join information
- Mobile Device Management (MDM) enrollment information
- Configuration information that was set by using MDM or the Settings app
- The device isn’t running well after installing an update.
- You’re repurposing the device for a new meeting space and want to reconfigure it.
- You want to change how you locally manage the device.
[Recovering a Surface Hub from the cloud](#recover-a-surface-hub-from-the-cloud) also removes this information. In addition, the Surface Hub downloads a new operating system image and installs it. You can specify whether the recovery process preserves other information that is stored on the Surface Hub.
Initiating a reset will return the device to the last cumulative Windows update, and remove all local user files and configuration, including:
## Reset a Surface Hub
- The device account
- MDM enrollment
- Domain join or Azure AD join information
- Local admins on the device
- Configurations from MDM or the Settings app
You may have to reset your Surface Hub for reasons such as the following:
> [!IMPORTANT]
> Performing a device reset may take up to 6 hours. Do not turn off or unplug the Surface Hub until the process has completed. Interrupting the process will render the device inoperable, requiring warranty service to return to normal functionality.
- You are re-purposing the device for a new meeting space and want to reconfigure it.
- You want to change how you locally manage the device.
- The user name or password for the device account or the Administrator account has been lost.
- After you install an update, the performance of the device decreases.
After the reset, Surface Hub restarts the [first run program](first-run-program-surface-hub.md) again. If the Surface Hub displays a Welcome screen, that indicates that the reset encountered a problem and rolled back to the previously existing OS image.
During the reset process, if you see a blank screen for long periods of time, please wait and do not take any action.
If you see a blank screen for long periods of time during the **Reset device** process, please wait and do not take any action.
> [!WARNING]
> The device reset process may take up to six hours. Do not turn off or unplug the Surface Hub until the process has finished. If you interrupt the process, the device becomes inoperable. The device requires warranty service in order to become functional again.
1. On your Surface Hub, open **Settings**.
## Reset a Surface Hub from Settings
![Image that shows Settings app for Surface Hub.](images/sh-settings.png)
**To reset a Surface Hub**
1. On your Surface Hub, open **Settings**.
1. Select **Update & Security**.
![Image showing Settings app for Surface Hub.](images/sh-settings.png)
![Image that shows Update & Security group in Settings app for Surface Hub.](images/sh-settings-update-security.png)
2. Click **Update & Security**.
1. Select **Recovery**, and then, under **Reset device**, select **Get started**.
![Image showing Update & Security group in Settings app for Surface Hub.](images/sh-settings-update-security.png)
![Image that shows the Reset device option in Settings app for Surface Hub.](images/sh-settings-reset-device.png)
3. Click **Recovery**, and then, under **Reset device**, click **Get started**.
![Image showing Reset device option in Settings app for Surface Hub.](images/sh-settings-reset-device.png)
After the reset process finishes, the Surface Hub starts the [first run program](first-run-program-surface-hub.md) again. If the reset process encounters a problem, it rolls the Surface Hub back to the previously-existing operating system image and then displays the Welcome screen.
<span id="cloud-recovery" />
## Recover a Surface Hub from the cloud
In the Windows Recovery Environment (Windows RE), you can recover your device by downloading a factory build from the cloud and installing it on the Surface Hub. This allows devices in an unusable state to recover without requiring assistance from Microsoft Support.
If for some reason the Surface Hub becomes unusable, you can still recover it from the cloud without assistance from Microsoft Support. The Surface Hub can download a fresh operating system image from the cloud, and use that image to reinstall its operating system.
>[!NOTE]
>The **Recover from the cloud** process requires an open internet connection (no proxy, or other authentications). An ethernet connection is recommended.
You may have to use this type of recovery process under the following circumstances:
- [The Surface Hub or its related accounts have entered an unstable state](#recover-a-surface-hub-in-a-bad-state)
- [The Surface Hub is locked](#recover-a-locked-surface-hub)
>[!IMPORTANT]
>The **Recover from the cloud** process requires an open internet connection (no proxy or other authentications). An ethernet connection is recommended.
### Recover a Surface Hub in a bad state
If the device account gets into an unstable state or the Admin account is running into issues, you can use cloud recovery in **Settings**. You should only use cloud recovery when [reset](#reset-a-surface-hub-from-settings) doesn't fix the problem.
If the device account gets into an unstable state or if the administrator account encounters problems, you can use the Settings app to start the cloud recovery process. You should only use the cloud recovery process when the [device reset](#reset-a-surface-hub) process doesn't fix the problem.
1. On your Surface Hub, go to **Settings** &gt; **Update & security** &gt; **Recovery**.
1. On your Surface Hub, select **Settings** &gt; **Update & security** &gt; **Recovery**.
2. Under **Recover from the cloud**, click **Restart now**.
1. Under **Recover from the cloud**, select **Restart now**.
![recover from the cloud](images/recover-from-the-cloud.png)
![recover from the cloud](images/recover-from-the-cloud.png)
### Recover a locked Surface Hub
On rare occasions, a Surface Hub may encounter an error while cleaning up user and app data at the end of a session. When this happens, the device will automatically reboot and try again. But if this operation fails repeatedly, the device will be automatically locked to protect user data. To unlock it, you must reset or recover the device from [Windows RE](https://technet.microsoft.com/library/cc765966.aspx).
On rare occasions, a Surface Hub may encounter an error while cleaning up user and app data at the end of a session. When this happens, the device automatically restarts and tries the operation again. But if this operation fails repeatedly, the device automatically locks to protect user data. To unlock it, you must [reset the device](#reset-a-surface-hub) or, if that doesn't work, recover it from the cloud.
1. From the welcome screen, toggle the Surface Hub's power switch 3 times. Wait a few seconds between each toggle. See the [Surface Hub Site Readiness Guide (PDF)](surface-hub-site-readiness-guide.md) for help with locating the power switch.
2. The device should automatically boot into Windows RE.
3. After the Surface Hub enters Windows RE, select **Recover from the cloud**. (Optionally, you can choose **Reset**, however **Recover from the cloud** is the recommended approach.)
1. Locate the power switch on the bottom of Surface Hub. The power switch is next to the power cord connection. For more information about the power switch, see the [Surface Hub Site Readiness Guide (PDF)](surface-hub-site-readiness-guide.md).
![Recover from the cloud](images/recover-from-cloud.png)
1. While the Surface Hub displays the Welcome screen, use the power switch to turn off the Surface Hub.
4. Enter the Bitlocker key (if prompted).
5. When prompted, select **Reinstall**.
1. Use the power switch to turn the Surface Hub back on. The device starts and displays the Surface Hub Logo screen. When you see spinning dots under the Surface Hub Logo, use the power switch to turn the Surface Hub off again.
1. Repeat step 3 three times, or until the Surface Hub displays the “Preparing Automatic Repair” message. After it displays this message, the Surface Hub displays the Windows RE screen.
1. Select **Advanced Options**.
1. Select **Recover from the cloud**. (Optionally, you can select **Reset**. However, **Recover from the cloud** is the recommended approach.)
![Recover from the cloud](images/recover-from-cloud.png)
1. If you are prompted to enter the Bitlocker key, do one of the following:
- To preserve the information that Bitlocker protects on the Surface Hub, enter the Bitlocker key.
- To discard the protected information, select **Skip this drive**
1. When you are prompted, select **Reinstall**.
![Reinstall](images/reinstall.png)
6. Select **Yes** to repartition the disk.
1. To repartition the disk, select **Yes**.
![Repartition](images/repartition.png)
![Repartition](images/repartition.png)
Reset will begin after the image is downloaded from the cloud. You will see progress indicators.
First, the recovery process downloads the operating system image from the cloud.
![downloading 97&](images/recover-progress.png)
![downloading 97&](images/recover-progress.png)
When the download finishes, the recovery process restores the Surface Hub according to the options that you selected.
## Related topics

2
devices/surface-hub/differences-between-surface-hub-and-windows-10-enterprise.md
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@ -127,7 +127,7 @@ The administrative features in Windows 10 Enterprise, such as the Microsoft Mana
### Remote management and monitoring
Surface Hub supports remote management through mobile device management (MDM) solutions such as [Microsoft Intune](https://docs.microsoft.com/en-us/intune/) and monitoring through [Azure Monitor](https://azure.microsoft.com/services/monitor/).
Surface Hub supports remote management through mobile device management (MDM) solutions such as [Microsoft Intune](https://docs.microsoft.com/intune/) and monitoring through [Azure Monitor](https://azure.microsoft.com/services/monitor/).
*Organization policies that this may affect:* <br> Surface Hub doesn't support installing Win32 agents required by most traditional PC management and monitoring tools, such as System Center Operations Manager.

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@ -14,7 +14,9 @@
"resource": [
{
"files": [
"**/images/**"
"**/images/**",
"**/*.pptx",
"**/*.pdf"
],
"exclude": [
"**/obj/**"

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devices/surface-hub/hybrid-deployment-surface-hub-device-accounts.md
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@ -59,7 +59,7 @@ Use this procedure if you use Exchange on-premises.
>
>msExchRecipientTypeDetails = 8589934592
3. After you've created the account, run a directory synchronization. When it's complete, go to the users page in your Office 365 admin center and verify that the account created in the previous steps has merged to online.
3. After you've created the account, run a directory synchronization. When it's complete, go to the users page in your Microsoft 365 admin center and verify that the account created in the previous steps has merged to online.
4. Connect to Microsoft Exchange Online and set some properties for the account in Office 365.

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devices/surface-hub/install-apps-on-surface-hub.md
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@ -12,6 +12,7 @@ ms.author: dansimp
ms.topic: article
ms.date: 10/23/2018
ms.localizationpriority: medium
audience: ITPro
---
# Install apps on your Microsoft Surface Hub
@ -19,9 +20,9 @@ ms.localizationpriority: medium
You can install additional apps on your Surface Hub to fit your team or organization's needs. There are different methods for installing apps depending on whether you are developing and testing an app, or deploying a released app. This topic describes methods for installing apps for either scenario.
A few things to know about apps on Surface Hub:
- Surface Hub only runs [Universal Windows Platform (UWP) apps](https://msdn.microsoft.com/windows/uwp/get-started/whats-a-uwp). Apps created using the [Desktop App Converter](https://docs.microsoft.com/windows/uwp/porting/desktop-to-uwp-run-desktop-app-converter) will not run on Surface Hub. See a [list of apps that work with Surface Hub](https://support.microsoft.com/help/4040382/surface-Apps-that-work-with-Microsoft-Surface-Hub).
- Surface Hub only runs [Universal Windows Platform (UWP) apps](https://msdn.microsoft.com/windows/uwp/get-started/whats-a-uwp). Apps created using the [Desktop App Converter](https://docs.microsoft.com/windows/uwp/porting/desktop-to-uwp-run-desktop-app-converter) will not run on Surface Hub.
- Apps must be targeted for the [Universal device family](https://msdn.microsoft.com/library/windows/apps/dn894631) or Windows Team device family.
- Surface Hub only supports [offline-licensed apps](https://docs.microsoft.com/microsoft-store/distribute-offline-apps) from Microsoft Store for Business.
- Surface Hub only supports [offline-licensed apps](https://docs.microsoft.com/microsoft-store/distribute-offline-apps) from [Microsoft Store for Business](https://businessstore.microsoft.com/store).
- By default, apps must be Store-signed to be installed. During testing and development, you can also choose to run developer-signed UWP apps by placing the device in developer mode.
- When submitting an app to the Microsoft Store, developers need to set Device family availability and Organizational licensing options to make sure an app will be available to run on Surface Hub.
- You need admin credentials to install apps on your Surface Hub. Since the device is designed to be used in communal spaces like meeting rooms, people can't access the Microsoft Store to download and install apps.
@ -39,10 +40,10 @@ By enabling developer mode, you can also install developer-signed UWP apps.
> After developer mode has been enabled, you will need to reset the Surface Hub to disable it. Resetting the device removes all local user files and configurations and then reinstalls Windows.
**To turn on developer mode**
1. From your Surface Hub, start **Settings**.
2. Type the device admin credentials when prompted.
3. Navigate to **Update & security** > **For developers**.
4. Select **Developer mode** and accept the warning prompt.
1. From your Surface Hub, start **Settings**.
2. Type the device admin credentials when prompted.
3. Navigate to **Update & security** > **For developers**.
4. Select **Developer mode** and accept the warning prompt.
### Visual Studio
During development, the easiest way to test your app on a Surface Hub is using Visual Studio. Visual Studio's remote debugging feature helps you discover issues in your app before deploying it broadly. For more information, see [Test Surface Hub apps using Visual Studio](https://msdn.microsoft.com/windows/uwp/debug-test-perf/test-surface-hub-apps-using-visual-studio).
@ -101,10 +102,10 @@ To evaluate apps released on the Microsoft Store, use the Microsoft Store app on
> - To install apps, you will need to manually sign in to the Microsoft Store app on each Surface Hub you own.
**To browse the Microsoft Store on Surface Hub**
1. From your Surface Hub, start **Settings**.
2. Type the device admin credentials when prompted.
3. Navigate to **This device** > **Apps & features**.
4. Select **Open Store**.
1. From your Surface Hub, start **Settings**.
2. Type the device admin credentials when prompted.
3. Navigate to **This device** > **Apps & features**.
4. Select **Open Store**.
### Download app packages from Microsoft Store for Business
To download the app package you need to install apps on your Surface Hub, visit the [Microsoft Store for Business](https://www.microsoft.com/business-store). The Store for Business is where you can find, acquire, and manage apps for the Windows 10 devices in your organization, including Surface Hub.

3
devices/surface-hub/local-management-surface-hub-settings.md
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@ -7,7 +7,7 @@ ms.sitesec: library
author: dansimp
ms.author: dansimp
ms.topic: article
ms.date: 06/20/2019
ms.date: 07/08/2019
ms.reviewer:
manager: dansimp
ms.localizationpriority: medium
@ -29,7 +29,6 @@ Surface Hubs have many settings that are common to other Windows devices, but al
| Change admin account password | Surface Hub > Accounts | Change the password for the local admin account. This is only available if you configured the device to use a local admin during first run. |
| Device Management | Surface Hub > Device management | Manage policies and business applications using mobile device management (MDM). |
| Provisioning packages | Surface Hub > Device management | Set or change provisioning packages installed on the Surface Hub. |
| Configure Operations Management Suite (OMS) | Surface Hub > Device management | Set up monitoring for your Surface Hub using OMS. |
| Open the Microsoft Store app | Surface Hub > Apps & features | The Microsoft Store app is only available to admins through the Settings app. |
| Skype for Business domain name | Surface Hub > Calling & Audio | Configure a domain name for your Skype for Business server. |
| Default Speaker volume | Surface Hub > Calling & Audio | Configure the default speaker volume for the Surface Hub when it starts a session. |

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