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Merge pull request #7850 from MicrosoftDocs/main

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Publish main to live on 2/8 @ 10:30 am
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Stephanie Savell 2023-02-08 12:39:25 -06:00 committed by GitHub
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2
windows/deployment/windows-autopatch/operate/windows-autopatch-support-request.md
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@ -17,8 +17,6 @@ msreviewer: hathind
> [!IMPORTANT]
> Make sure you've [added and verified your admin contacts](../deploy/windows-autopatch-admin-contacts.md). The Windows Autopatch Service Engineering Team will contact these individuals for assistance with remediating issues.
You can submit support tickets to Microsoft using the Windows Autopatch admin center. Email is the recommended approach to interact with the Windows Autopatch Service Engineering Team.
## Submit a new support request
Support requests are triaged and responded to as they're received.

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windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md
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@ -105,4 +105,4 @@ Windows Autopatch doesn’t support the rollback of Windows feature updates.
## Contact support
If you’re experiencing issues related to Windows feature updates, you can [submit a support request](../operate/windows-autopatch-support-request.md). Email is the recommended approach to interact with the Windows Autopatch Service Engineering Team.
If you’re experiencing issues related to Windows feature updates, you can [submit a support request](../operate/windows-autopatch-support-request.md).

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windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md
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@ -111,7 +111,9 @@ Windows Autopatch schedules and deploys required Out of Band (OOB) updates relea
> [!CAUTION]
> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md).
The service-level pause of updates is driven by the various software update deployment-related signals Windows Autopatch receive from Windows Update for Business several other product groups within Microsoft. If Windows Autopatch detects a [significant issue with a release](../operate/windows-autopatch-windows-quality-update-signals.md), we may decide to pause that release.
The service-level pause of updates is driven by the various software update deployment-related signals Windows Autopatch receives from Windows Update for Business, and several other product groups within Microsoft.
If Windows Autopatch detects a [significant issue with a release](../operate/windows-autopatch-windows-quality-update-signals.md), we may decide to pause that release.
> [!IMPORTANT]
> Pausing or resuming an update can take up to eight hours to be applied to devices. Windows Autopatch uses Microsoft Intune as its management solution and that's the average frequency devices take to communicate back to Microsoft Intune with new instructions to pause, resume or rollback updates.<p>For more information, see [how long does it take for devices to get a policy, profile, or app after they are assigned from Microsoft Intune](/mem/intune/configuration/device-profile-troubleshoot#how-long-does-it-take-for-devices-to-get-a-policy-profile-or-app-after-they-are-assigned).</p>

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windows/deployment/windows-autopatch/prepare/windows-autopatch-enrollment-support-request.md
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@ -14,7 +14,7 @@ msreviewer: hathind
# Submit a tenant enrollment support request
If you need more assistance with tenant enrollment, you can submit support requests to the Windows Autopatch Service Engineering Team in the Windows Autopatch enrollment tool. Email is the recommended approach to interact with the Windows Autopatch Service Engineering Team.
If you need more assistance with tenant enrollment, you can submit support requests to the Windows Autopatch Service Engineering Team in the Windows Autopatch enrollment tool.
> [!NOTE]
> After you've successfully enrolled your tenant, this feature will no longer be accessible. You must [submit a support request through the Tenant administration menu](../operate/windows-autopatch-support-request.md).