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Doc updates to Feature and Quality updates

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Andre Della Monica
2023-02-06 20:03:28 -06:00
parent 9ba9f1e9d1
commit 9719a245a7
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6
windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md
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@ -1,7 +1,7 @@
--- ---
title: Windows feature updates title: Windows feature updates
description: This article explains how Windows feature updates are managed in Autopatch description: This article explains how Windows feature updates are managed in Autopatch
ms.date: 02/02/2023 ms.date: 02/07/2023
ms.prod: windows-client ms.prod: windows-client
ms.technology: itpro-updates ms.technology: itpro-updates
ms.topic: conceptual ms.topic: conceptual
@ -88,7 +88,7 @@ Windows Autopatch provides a permanent pause of a Windows feature update deploym
8. If you're resuming an update, you can select one or more deployment rings. 8. If you're resuming an update, you can select one or more deployment rings.
9. Select **Okay**. 9. Select **Okay**.
If you've paused an update, the specified release will have the **Customer Paused** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. If you've paused an update, the specified release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite IT admin's pause. You must select **Resume** to resume the update.
> [!NOTE] > [!NOTE]
> The **Service Paused** status only applies to [Windows quality updates](../operate/windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release). Windows Autopatch doesn't pause Windows feature updates on your behalf. > The **Service Paused** status only applies to [Windows quality updates](../operate/windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release). Windows Autopatch doesn't pause Windows feature updates on your behalf.
@ -98,7 +98,7 @@ If you've paused an update, the specified release will have the **Customer Pause
Windows Autopatch doesn’t support the rollback of Windows Feature updates. Windows Autopatch doesn’t support the rollback of Windows Feature updates.
> [!CAUTION] > [!CAUTION]
> It’s not recommended to use [Microsoft Intune’s capabilities](/mem/intune/protect/windows-10-update-rings#manage-your-windows-update-rings) to pause and rollback a Windows feature update. However, if you choose to pause, resume and/or roll back from Intune, Windows Autopatch is **not** responsible for any problems that arise from rolling back the Windows feature update. > It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md).
## Contact support ## Contact support

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windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md
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@ -1,7 +1,7 @@
--- ---
title: Windows quality updates title: Windows quality updates
description: This article explains how Windows quality updates are managed in Autopatch description: This article explains how Windows quality updates are managed in Autopatch
ms.date: 12/15/2022 ms.date: 02/07/2023
ms.prod: windows-client ms.prod: windows-client
ms.technology: itpro-updates ms.technology: itpro-updates
ms.topic: conceptual ms.topic: conceptual
@ -9,7 +9,7 @@ ms.localizationpriority: medium
author: tiaraquan author: tiaraquan
ms.author: tiaraquan ms.author: tiaraquan
manager: dougeby manager: dougeby
msreviewer: hathind msreviewer: andredm7
--- ---
# Windows quality updates # Windows quality updates
@ -125,12 +125,19 @@ If Windows Autopatch detects a [significant issue with a release](../operate/win
8. If you're resuming an update, you can select one or more deployment rings. 8. If you're resuming an update, you can select one or more deployment rings.
9. Select **Okay**. 9. Select **Okay**.
There are two statuses associated with paused quality updates, **Service Paused** and **Customer Paused**. > [!CAUTION]
> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md).
There are three statuses associated with paused quality updates, **Service Paused**, **Customer Paused** and **Customer & Service pause**.
| Status | Description | | Status | Description |
| ----- | ------ | | ----- | ------ |
| Service Paused | If the Windows Autopatch service has paused an update, the release will have the **Service Paused** status. You must [submit a support request](windows-autopatch-support-request.md) to resume the update. | | Service Pause | If the Windows Autopatch service has paused an update, the release will have the **Service Pause** status. You must [submit a support request](windows-autopatch-support-request.md) to resume the update. |
| Customer Paused | If you've paused an update, the release will have the **Customer Paused** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. | | Customer Pause | If you've paused an update, the release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. |
| Customer & Service Pause | If you and Microsoft (Windows Autopatch service) have both paused an update, the release will have the **Customer & Service pause** status. If you plan on resuming an update deployment under this mixed state, you must first [submit a support request](windows-autopatch-support-request.md) for Windows Autopatch service engineers to resume the update deployment on your behalf, this will change your update deployment status to **Customer pause**, once this happens, you can resume the update deployment in Windows Autopatch Release management blade yourself. |
> [!NOTE]
> The service-level pause of updates is driven by the various software update deployment-related signals Windows Autopatch receive from Windows Update for Business several other product groups within Microsoft.
## Remediating Ineligible and/or Not up to Date devices ## Remediating Ineligible and/or Not up to Date devices