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Doc updates to Feature and Quality updates

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Andre Della Monica
2023-02-06 20:03:28 -06:00
parent 9ba9f1e9d1
commit 9719a245a7
2 changed files with 15 additions and 8 deletions
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6
windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md
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@ -1,7 +1,7 @@
---
title: Windows feature updates
description: This article explains how Windows feature updates are managed in Autopatch
ms.date: 02/02/2023
ms.date: 02/07/2023
ms.prod: windows-client
ms.technology: itpro-updates
ms.topic: conceptual
@ -88,7 +88,7 @@ Windows Autopatch provides a permanent pause of a Windows feature update deploym
8. If you're resuming an update, you can select one or more deployment rings.
9. Select **Okay**.
If you've paused an update, the specified release will have the **Customer Paused** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update.
If you've paused an update, the specified release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite IT admin's pause. You must select **Resume** to resume the update.
> [!NOTE]
> The **Service Paused** status only applies to [Windows quality updates](../operate/windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release). Windows Autopatch doesn't pause Windows feature updates on your behalf.
@ -98,7 +98,7 @@ If you've paused an update, the specified release will have the **Customer Pause
Windows Autopatch doesn’t support the rollback of Windows Feature updates.
> [!CAUTION]
> It’s not recommended to use [Microsoft Intune’s capabilities](/mem/intune/protect/windows-10-update-rings#manage-your-windows-update-rings) to pause and rollback a Windows feature update. However, if you choose to pause, resume and/or roll back from Intune, Windows Autopatch is **not** responsible for any problems that arise from rolling back the Windows feature update.
> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md).
## Contact support

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windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md
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@ -1,7 +1,7 @@
---
title: Windows quality updates
description: This article explains how Windows quality updates are managed in Autopatch
ms.date: 12/15/2022
ms.date: 02/07/2023
ms.prod: windows-client
ms.technology: itpro-updates
ms.topic: conceptual
@ -9,7 +9,7 @@ ms.localizationpriority: medium
author: tiaraquan
ms.author: tiaraquan
manager: dougeby
msreviewer: hathind
msreviewer: andredm7
---
# Windows quality updates
@ -125,12 +125,19 @@ If Windows Autopatch detects a [significant issue with a release](../operate/win
8. If you're resuming an update, you can select one or more deployment rings.
9. Select **Okay**.
There are two statuses associated with paused quality updates, **Service Paused** and **Customer Paused**.
> [!CAUTION]
> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md).
There are three statuses associated with paused quality updates, **Service Paused**, **Customer Paused** and **Customer & Service pause**.
| Status | Description |
| ----- | ------ |
| Service Paused | If the Windows Autopatch service has paused an update, the release will have the **Service Paused** status. You must [submit a support request](windows-autopatch-support-request.md) to resume the update. |
| Customer Paused | If you've paused an update, the release will have the **Customer Paused** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. |
| Service Pause | If the Windows Autopatch service has paused an update, the release will have the **Service Pause** status. You must [submit a support request](windows-autopatch-support-request.md) to resume the update. |
| Customer Pause | If you've paused an update, the release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. |
| Customer & Service Pause | If you and Microsoft (Windows Autopatch service) have both paused an update, the release will have the **Customer & Service pause** status. If you plan on resuming an update deployment under this mixed state, you must first [submit a support request](windows-autopatch-support-request.md) for Windows Autopatch service engineers to resume the update deployment on your behalf, this will change your update deployment status to **Customer pause**, once this happens, you can resume the update deployment in Windows Autopatch Release management blade yourself. |
> [!NOTE]
> The service-level pause of updates is driven by the various software update deployment-related signals Windows Autopatch receive from Windows Update for Business several other product groups within Microsoft.
## Remediating Ineligible and/or Not up to Date devices