Merged PR 11258: incorp of Azure Portal info into DH material

Integrated fresh steps for using Azure Portal (instead of OMS). Includes some new screenshots.
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Jaime Ondrusek 2018-09-12 16:44:23 +00:00
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---
title: Get started with Device Health
description: Configure Device Health in OMS to see statistics on frequency and causes of crashes of devices in your network.
keywords: Device Health, oms, operations management suite, prerequisites, requirements, monitoring, crash, drivers
description: Configure Device Health in Azure Log Analytics to monitor health (such as crashes and sign-in failures) for your Windows 10 devices.
keywords: Device Health, oms, operations management suite, prerequisites, requirements, monitoring, crash, drivers, azure
ms.prod: w10
ms.mktglfcycl: deploy
ms.sitesec: library
ms.date: 08/21/2018
ms.date: 09/11/2018
ms.pagetype: deploy
author: jaimeo
ms.author: jaimeo
@ -14,74 +14,58 @@ ms.localizationpriority: medium
# Get started with Device Health
>[!IMPORTANT]
>**The OMS portal has been deprecated; you should start using the [Azure portal](https://portal.azure.com) instead as soon as possible.** Many experiences are the same in the two portals, but there are some key differences. See [Windows Analytics in the Azure Portal](windows-analytics-azure-portal.md) for steps to use Windows Analytics in the Azure portal. For much more information about the transition from OMS to Azure, see [OMS portal moving to Azure](https://docs.microsoft.com/azure/log-analytics/log-analytics-oms-portal-transition).
This topic explains the steps necessary to configure your environment for Windows Analytics Device Health.
This topic explains the steps necessary to configure your environment for Windows Analytics: Device Health.
Steps are provided in sections that follow the recommended setup process:
1. [Add Device Health](#add-device-health-to-microsoft-operations-management-suite) to Microsoft Operations Management Suite.
2. [Enroll devices in Windows Analytics](#deploy-your-commercial-id-to-your-windows-10-devices) to your organizations devices.
3. [Use Device Health to monitor frequency and causes of device crashes](#use-device-health-to-monitor-frequency-and-causes-of-device-crashes) once your devices are enrolled.
- [Get started with Device Health](#get-started-with-device-health)
- [Add the Device Health solution to your Azure subscription](#add-the-device-health-solution-to-your-azure-subscription)
- [Enroll devices in Windows Analytics](#enroll-devices-in-windows-analytics)
- [Use Device Health to monitor device crashes, app crashes, sign-in failures, and more](#use-device-health-to-monitor-device-crashes-app-crashes-sign-in-failures-and-more)
- [Related topics](#related-topics)
## Add Device Health to Microsoft Operations Management Suite or Azure Log Analytics
## Add the Device Health solution to your Azure subscription
Device Health is offered as a solution in the Microsoft Operations Management Suite (OMS) and Azure Log Analytics, a collection of cloud-based servicing for monitoring and automating your on-premises and cloud environments. For more information about OMS, see [Operations Management Suite overview](https://azure.microsoft.com/en-us/documentation/articles/operations-management-suite-overview/) or the Azure [Log Analytics overview](https://azure.microsoft.com/services/log-analytics/).
Device Health is offered as a *solution* which you link to a new or existing [Azure Log Analytics](https://azure.microsoft.com/services/log-analytics/) *workspace* within your Azure *subscription*. To configure this, follows these steps:
**If you are already using Windows Analytics**, you should use the same Azure Log Analytics workspace you're already using. Find Device Health in the Solutions Gallery. Select the **Device Health** tile in the gallery and then click **Add** on the solution's details page. Device Health is now visible in your workspace. While you're in the Solutions Gallery, you should consider installing the [Upgrade Readiness](../upgrade/use-upgrade-readiness-to-manage-windows-upgrades.md) and [Update Compliance](update-compliance-monitor.md) solutions as well, if you haven't already.
1. Sign in to the [Azure Portal](https://portal.azure.com) with your work or school account or a Microsoft account. If you don't already have an Azure subscription you can create one (including free trial options) through the portal.
>[!NOTE] Device Health is included at no additional cost with Windows 10 [education and enterprise licensing](https://docs.microsoft.com/en-us/windows/deployment/update/device-health-monitor#device-health-licensing). An Azure subscription is required for managing and using Device Health, but no Azure charges are expected to accrue to the subscription as a result of using Device Health.
>[!NOTE]
>If you are already using OMS, you can also follow [this link](https://portal.mms.microsoft.com/#Workspace/ipgallery/details/details/index?IPId=DeviceHealthProd) to go directly to the Device Health solution and add it to your workspace.
2. In the Azure portal select **Create a resource**, search for "Device Health", and then select **Create** on the **Device Health** solution.
![Azure portal page highlighting + Create a resource and with Device Health selected](images/CreateSolution-Part1-Marketplace.png)
**If you are not yet using Windows Analytics or Azure Log Analytics**, follow these steps to subscribe:
1. Go to [Operations Management Suite](https://www.microsoft.com/en-us/cloud-platform/operations-management-suite) on Microsoft.com and click **Sign in**.
[![Operations Management Suite bar with sign-in button](images/uc-02a.png)](images/uc-02.png)
2. Sign in to Operations Management Suite (OMS). You can use either a Microsoft Account or a Work or School account to create a workspace. If your company is already using Azure Active Directory (Azure AD), use a Work or School account when you sign in to OMS. Using a Work or School account allows you to use identities from your Azure AD to manage permissions in OMS.
[![OMS Sign-in dialog box for account name and password](images/uc-03a.png)](images/uc-03.png)
3. Create a new OMS workspace.
[![OMS dialog with buttons to create a new OMS workspace or cancel](images/uc-04a.png)](images/uc-04.png)
4. Enter a name for the workspace, select the workspace region, and provide the email address that you want associated with this workspace. Click **Create**.
[![OMS Create New Workspace dialog](images/uc-05a.png)](images/uc-05.png)
5. If your organization already has an Azure subscription, you can link it to your workspace. Note that you may need to request access from your organizations Azure administrator. If your organization does not have an Azure subscription, create a new one or select the default OMS Azure subscription from the list. If you do not yet have an Azure subscription, follow [this guide](https://blogs.technet.microsoft.com/upgradeanalytics/2016/11/08/linking-operations-management-suite-workspaces-to-microsoft-azure/) to create and link an Azure subscription to an OMS workspace.
[![OMS dialog to link existing Azure subscription or create a new one](images/uc-06a.png)](images/uc-06.png)
6. To add Update Readiness to your workspace, go to the Solution Gallery, Select the **Update Readiness** tile and then select **Add** on the solution's detail page.
[![Windows Analytics details page in Solutions Gallery](images/solution-bundle.png)](images/solution-bundle.png)
7. Click the **Update Readiness** tile to configure the solution. The **Settings Dashboard** opens. In this example, both Upgrade Readiness and Device Health solutions have been added.
[![OMS Settings Dashboard showing Device Health and Upgrade Readiness tiles](images/OMS-after-adding-solution.jpg)](images/OMS-after-adding-solution.jpg)
After you have added Device Health and devices have a Commercial ID, you will begin receiving data. It will typically take 24-48 hours for the first data to begin appearing. The following section explains how to deploy your Commercial ID to your Windows 10 devices.
>[!NOTE]
>You can unsubscribe from the Device Health solution if you no longer want to monitor your organizations devices. User device data will continue to be shared with Microsoft while the opt-in keys are set on user devices and the proxy allows traffic.
![Azure portal showing Device Health fly-in and Create button highlighted(images/CreateSolution-Part2-Create.png)](images/CreateSolution-Part2-Create.png)
3. Choose an existing workspace or create a new workspace to host the Device Health solution.
![Azure portal showing Log Analytics workspace fly-in](images/CreateSolution-Part3-Workspace.png)
- If you are using other Windows Analytics solutions (Upgrade Readiness or Update Compliance) you should add Device Health to the same workspace.
- If you are creating a new workspace, and your organization does not have policies governing naming conventions and structure, consider the following workspace settings to get started:
- Choose a workspace name which reflects the scope of planned usage in your organization, for example *PC-Analytics*.
- For the resource group setting select **Create new** and use the same name you chose for your new workspace.
- For the location setting, choose the Azure region where you would prefer the data to be stored.
- For the pricing tier select **Free**.
4. Now that you have selected a workspace, you can go back to the Device Health blade and select **Create**.
![Azure portal showing workspace selected and with Create button highlighted](images/CreateSolution-Part4-WorkspaceSelected.png)
5. Watch for a Notification (in the Azure portal) that "Deployment 'Microsoft.DeviceHealth' to resource group 'YourResourceGroupName' was successful." and then select **Go to resource** This might take several minutes to appear.
![Azure portal all services page with Log Analytics found and selected as favorite](images/CreateSolution-Part5-GoToResource.png)
- Suggestion: Choose the **Pin to Dashboard** option to make it easy to navigate to your newly added Device Health solution.
- Suggestion: If a "resource unavailable" error occurs when navigating to the solution, try again after one hour.
## Enroll devices in Windows Analytics
Once you've added Update Compliance to Microsoft Operations Management Suite, you can now start enrolling the devices in your organization. For full instructions, see [Enrolling devices in Windows Analytics](windows-analytics-get-started.md).
Once you've added Device Health to a workspace in your Azure subscription, you can start enrolling the devices in your organization. For Device Health there are two key steps for enrollment:
1. Deploy your CommercialID (from Device Health Settings page) to your Windows 10 devices (typically using Group Policy or similar)
2. Ensure the Windows Diagnostic Data setting on devices is set to Enhanced or Full (typically using Group Policy or similar). Note that the [Limit Enhanced](https://docs.microsoft.com/en-us/windows/privacy/enhanced-diagnostic-data-windows-analytics-events-and-fields) policy can substantially reduce the amount of diagnostic data shared with Microsoft while still allowing Device Health to function.
For full enrollment instructions and troubleshooting, see [Enrolling devices in Windows Analytics](windows-analytics-get-started.md).
After enrolling your devices (by deploying your CommercialID and Windows Diagnostic Data settings), it may take 48-72 hours for the first data to appear in the solution. Until then, the Device Health tile will show "Performing Assessment."
## Use Device Health to monitor frequency and causes of device crashes
## Use Device Health to monitor device crashes, app crashes, sign-in failures, and more
Once your devices are enrolled, you can move on to [Using Device Health](device-health-using.md).
Once your devices are enrolled and data is flowing, you can move on to [Using Device Health](device-health-using.md).
>[!NOTE]
>You can remove the Device Health solution from your workspace if you no longer want to monitor your organizations devices. Windows diagnostic data will continue to be shared with Microsoft as normal as per the diagnostic data sharing settings on the devices.
## Related topics

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