mirror of
https://github.com/MicrosoftDocs/windows-itpro-docs.git
synced 2025-05-13 13:57:22 +00:00
Merge remote-tracking branch 'refs/remotes/origin/rs3' into jd3csp
This commit is contained in:
jdeckerMS
commit
b19e620d2d
@ -40,6 +40,7 @@
|
||||
### [Using a room control system](use-room-control-system-with-surface-hub.md)
|
||||
## [PowerShell for Surface Hub](appendix-a-powershell-scripts-for-surface-hub.md)
|
||||
## [How Surface Hub addresses Wi-Fi Direct security issues](surface-hub-wifi-direct.md)
|
||||
## [Top support solutions for Surface Hub](support-solutions-surface-hub.md)
|
||||
## [Troubleshoot Microsoft Surface Hub](troubleshoot-surface-hub.md)
|
||||
## [Troubleshoot Miracast on Surface Hub](miracast-troubleshooting.md)
|
||||
## [Useful downloads for Surface Hub administrators](surface-hub-downloads.md)
|
||||
|
||||
@ -16,6 +16,12 @@ ms.localizationpriority: medium
|
||||
|
||||
This topic lists new and updated topics in the [Surface Hub Admin Guide]( surface-hub-administrators-guide.md).
|
||||
|
||||
## September 2017
|
||||
|
||||
New or changed topic | Description
|
||||
--- | ---
|
||||
[Top support solutions for Surface Hub](support-solutions-surface-hub.md) | New
|
||||
|
||||
## August 2017
|
||||
|
||||
|
||||
|
||||
@ -44,6 +44,7 @@ In some ways, adding your new Surface Hub is just like adding any other Microsof
|
||||
| [Manage Microsoft Surface Hub](manage-surface-hub.md) | How to manage your Surface Hub after finishing the first-run program. |
|
||||
| [PowerShell for Surface Hub](appendix-a-powershell-scripts-for-surface-hub.md) |
|
||||
| [How Surface Hub addresses Wi-Fi Direct security issues](surface-hub-wifi-direct.md) | This topic provides guidance on Wi-Fi Direct security risks, how the Surface Hub has addressed those risks, and how Surface Hub administrators can configure the device for the highest level of security. | PowerShell scripts to help set up and manage your Surface Hub. |
|
||||
| [Top support solutions for Surface Hub](support-solutions-surface-hub.md) | These are the top Microsoft Support solutions for common issues experienced using Surface Hub. |
|
||||
| [Troubleshoot Microsoft Surface Hub](troubleshoot-surface-hub.md) | Troubleshoot common problems, including setup issues, Exchange ActiveSync errors. |
|
||||
| [Troubleshoot Miracast on Surface Hub](miracast-troubleshooting.md) | Learn how to resolve Miracast issues. |
|
||||
| [Useful downloads for Surface Hub administrators](surface-hub-downloads.md) | This topic provides links to useful Surface Hub documents, such as product datasheets, the site readiness guide, and user's guide. |
|
||||
|
||||
50
devices/surface-hub/support-solutions-surface-hub.md
Normal file
50
devices/surface-hub/support-solutions-surface-hub.md
Normal file
@ -0,0 +1,50 @@
|
||||
---
|
||||
title: Top support solutions for Microsoft Surface Hub
|
||||
description: Find top solutions for common issues using Surface Hub.
|
||||
ms.assetid: CF58F74D-8077-48C3-981E-FCFDCA34B34A
|
||||
keywords: Troubleshoot common problems, setup issues
|
||||
ms.prod: w10
|
||||
ms.mktglfcycl: support
|
||||
ms.sitesec: library
|
||||
ms.pagetype: surfacehub
|
||||
author: jdeckerms
|
||||
ms.author: jdecker
|
||||
ms.date: 09/07/2017
|
||||
ms.localizationpriority: medium
|
||||
---
|
||||
|
||||
# Top support solutions for Microsoft Surface Hub
|
||||
|
||||
Microsoft regularly releases both updates and solutions for Surface Hub. To ensure your devices can receive future updates, including security updates, it's important to keep your Surface Hub devices updated. For a complete listing of the update history, see [Surface Hub update history](https://www.microsoft.com/surface/support/surface-hub/surface-hub-update-history) and [Known issues and additional information about Microsoft Surface Hub](https://support.microsoft.com/help/4025643).
|
||||
|
||||
|
||||
These are the top Microsoft Support solutions for common issues experienced when using Surface Hub.
|
||||
|
||||
## Setup and install issues
|
||||
|
||||
- [Setup troubleshooting](troubleshoot-surface-hub.md#setup-troubleshooting)
|
||||
- [Exchange ActiveSync errors](troubleshoot-surface-hub.md#exchange-activesync-errors)
|
||||
|
||||
## Miracast issues
|
||||
|
||||
- [Troubleshoot Miracast on Surface Hub](miracast-troubleshooting.md)
|
||||
|
||||
## Download updates issues
|
||||
|
||||
- [Surface Hub can't download updates from Windows Update](https://support.microsoft.com/help/3191418/surface-hub-can-t-download-updates-from-windows-update)
|
||||
|
||||
## Connect app issues
|
||||
|
||||
- [The Connect app in Surface Hub exits unexpectedly](https://support.microsoft.com/help/3157417/the-connect-app-in-surface-hub-exits-unexpectedly)
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
@ -20,8 +20,6 @@ Troubleshoot common problems, including setup issues, Exchange ActiveSync errors
|
||||
|
||||
Common issues are listed in the following table, along with causes and possible fixes. The [Setup troubleshooting](#setup-troubleshooting) section contains a listing of on-device problems, along with several types of issues that may be encountered during the first-run experience. The [Exchange ActiveSync errors](#exchange-activesync-errors) section lists common errors the device may encounter when trying to synchronize with an Microsoft Exchange ActiveSync server.
|
||||
|
||||
- [Setup troubleshooting](#setup-troubleshooting)
|
||||
- [Exchange ActiveSync errors](#exchange-activesync-errors)
|
||||
|
||||
## Setup troubleshooting
|
||||
|
||||
|
||||
@ -26,6 +26,7 @@
|
||||
### [Use System Center Configuration Manager to manage devices with SEMM](use-system-center-configuration-manager-to-manage-devices-with-semm.md)
|
||||
## [Surface Diagnostic Toolkit](surface-diagnostic-toolkit.md)
|
||||
## [Surface Data Eraser](microsoft-surface-data-eraser.md)
|
||||
## [Top support solutions for Surface devices](support-solutions-surface.md)
|
||||
## [Change history for Surface documentation](change-history-for-surface.md)
|
||||
|
||||
|
||||
|
||||
@ -11,6 +11,12 @@ author: jdeckerms
|
||||
|
||||
This topic lists new and updated topics in the Surface documentation library.
|
||||
|
||||
## September 2017
|
||||
|
||||
New or changed topic | Description
|
||||
--- | ---
|
||||
[Top support solutions for Surface devices](support-solutions-surface.md) | New
|
||||
|
||||
## June 2017
|
||||
|
||||
|New or changed topic | Description |
|
||||
|
||||
@ -30,6 +30,7 @@ For more information on planning for, deploying, and managing Surface devices in
|
||||
| [Surface Enterprise Management Mode](surface-enterprise-management-mode.md) | See how this feature of Surface devices with Surface UEFI allows you to secure and manage firmware settings within your organization. |
|
||||
| [Surface Diagnostic Toolkit](surface-diagnostic-toolkit.md) | Find out how you can use the Microsoft Surface Diagnostic Toolkit to test the hardware of your Surface device. |
|
||||
| [Surface Data Eraser](microsoft-surface-data-eraser.md) | Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. |
|
||||
| [Top support solutions for Surface devices](support-solutions-surface.md) | These are the top Microsoft Support solutions for common issues experienced using Surface devices in an enterprise. |
|
||||
| [Change history for Surface documentation](change-history-for-surface.md) | This topic lists new and updated topics in the Surface documentation library. |
|
||||
|
||||
|
||||
|
||||
64
devices/surface/support-solutions-surface.md
Normal file
64
devices/surface/support-solutions-surface.md
Normal file
@ -0,0 +1,64 @@
|
||||
---
|
||||
title: Top support solutions for Surface devices
|
||||
description: Find top solutions for common issues using Surface devices in the enterprise.
|
||||
ms.assetid: CF58F74D-8077-48C3-981E-FCFDCA34B34A
|
||||
keywords: Troubleshoot common problems, setup issues
|
||||
ms.prod: w10
|
||||
ms.mktglfcycl: support
|
||||
ms.sitesec: library
|
||||
ms.pagetype: surfacehub
|
||||
author: jdeckerms
|
||||
ms.author: jdecker
|
||||
ms.date: 09/07/2017
|
||||
ms.localizationpriority: medium
|
||||
---
|
||||
|
||||
# Top support solutions Microsoft Surface Hub
|
||||
|
||||
Microsoft regularly releases both updates and solutions for Surface devices. To ensure your devices can receive future updates, including security updates, it's important to keep your Surface devices updated. For a complete listing of the update history, see [Surface update history](https://www.microsoft.com/surface/support/install-update-activate/surface-update-history) and [Install Surface and Windows updates](https://www.microsoft.com/surface/support/performance-and-maintenance/install-software-updates-for-surface?os=windows-10&=undefined).
|
||||
|
||||
|
||||
These are the top Microsoft Support solutions for common issues experienced when using Surface devices in an enterprise.
|
||||
|
||||
## Screen cracked or scratched issues
|
||||
|
||||
- [Cracked screen and physical damage](https://www.microsoft.com/surface/support/warranty-service-and-recovery/surface-is-damaged)
|
||||
|
||||
|
||||
##Device cover or keyboard issues
|
||||
|
||||
- [Troubleshoot your Surface Type Cover or keyboard](https://www.microsoft.com/surface/support/hardware-and-drivers/troubleshoot-surface-keyboards)
|
||||
- [Troubleshoot problems with Surface Keyboard, Surface Ergonomic Keyboard, and Microsoft Modern Keyboard with Fingerprint ID](https://www.microsoft.com/surface/support/touch-mouse-and-search/surface-keyboard-troubleshooting)
|
||||
- [Set up Microsoft Modern Keyboard with Fingerprint ID](https://www.microsoft.com/surface/support/touch-mouse-and-search/microsoft-modern-keyboard-fingerprintid-set-up)
|
||||
- [Enabling Surface Laptop keyboard during MDT deployment](https://blogs.technet.microsoft.com/askcore/2017/08/18/enabling-surface-laptop-keyboard-during-mdt-deployment/)
|
||||
|
||||
|
||||
## Device won't wake from sleep or hibernation issues
|
||||
|
||||
- [Surface won’t turn on or wake from sleep](https://www.microsoft.com/surface/support/warranty-service-and-recovery/surface-wont-turn-on-or-wake-from-sleep?os=windows-10&=undefined)
|
||||
- [Surface Pro 4 or Surface Book doesn't hibernate in Windows 10](https://support.microsoft.com/help/3122682)
|
||||
- [Surface Pro 3 doesn't hibernate after four hours in connected standby](https://support.microsoft.com/help/2998588/surface-pro-3-doesn-t-hibernate-after-four-hours-in-connected-standby)
|
||||
- [Surface Pro 3 Hibernation Doesn’t Occur on Enterprise Install](https://blogs.technet.microsoft.com/askcore/2014/11/05/surface-pro-3-hibernation-doesnt-occur-on-enterprise-install/)
|
||||
|
||||
|
||||
## Other common issues
|
||||
|
||||
- [Trouble installing Surface updates](https://www.microsoft.com/surface/support/performance-and-maintenance/troubleshoot-updates?os=windows-10&=undefined)
|
||||
- [Troubleshooting common Surface Pro 3 issues post-deployment](http://blogs.technet.com/b/askcore/archive/2015/03/19/troubleshooting-common-surface-pro-3-issues-post-deployment.aspx)
|
||||
- [Surface Pro 3 hibernation doesn't occur on enterprise install](https://blogs.technet.microsoft.com/askcore/2014/11/05/surface-pro-3-hibernation-doesnt-occur-on-enterprise-install/)
|
||||
- [Reusing the same NIC for multiple PXE initiated deployments in System Center Configuration Manger OSD](https://blogs.technet.microsoft.com/system_center_configuration_manager_operating_system_deployment_support_blog/2015/08/27/reusing-the-same-nic-for-multiple-pxe-initiated-deployments-in-system-center-configuration-manger-osd)
|
||||
- [Troubleshoot docking stations for Surface Pro and Surface 3](https://www.microsoft.com/surface/support/hardware-and-drivers/troubleshoot-docking-station?os=windows-8.1-update-1&=undefined)
|
||||
- [What to do if Surface is running slower](https://www.microsoft.com/surface/support/performance-and-maintenance/what-to-do-if-surface-is-running-slower?os=windows-10&=undefined)
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 10/05/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 10/05/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 10/05/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -5,7 +5,7 @@ ms.prod: w10
|
||||
ms.mktglfcycl: deploy
|
||||
ms.sitesec: library
|
||||
author: jdeckerMS
|
||||
localizationpriority: medium
|
||||
ms.localizationpriority: medium
|
||||
ms.author: jdecker
|
||||
ms.date: 08/21/2017
|
||||
---
|
||||
|
||||
@ -45,12 +45,11 @@ You can also [specify how long the file should be prevented from running](config
|
||||
|
||||
## How it works
|
||||
|
||||
When a Windows Defender Antivirus client encounters a suspicious but undetected file, it queries our cloud protection backend. The cloud backend will apply heuristics, machine learning, and automated analysis of the file to determine the files as malicious or clean. The following video describes how this feature works.
|
||||
When a Windows Defender Antivirus client encounters a suspicious but undetected file, it queries our cloud protection backend. The cloud backend will apply heuristics, machine learning, and automated analysis of the file to determine the files as malicious or clean.
|
||||
|
||||
The Block at First Sight feature only uses the cloud protection backend for executable files that are downloaded from the Internet, or originating from the Internet zone. A hash value of the .exe file is checked via the cloud backend to determine if this is a previously undetected file.
|
||||
|
||||
The Block at first sight feature only uses the cloud protection backend for executable files that are downloaded from the Internet, or originating from the Internet zone. A hash value of the EXE file is checked via the cloud backend to determine if this is a previously undetected file.
|
||||
|
||||
<iframe
|
||||
src="https://videoplayercdn.osi.office.net/embed/c2f20f59-ca56-4a7b-ba23-44c60bc62c59" width="768" height="432" allowFullScreen="true" frameBorder="0" scrolling="no"></iframe>
|
||||
|
||||
If the cloud backend is unable to make a determination, the file will be locked by Windows Defender AV while a copy is uploaded to the cloud. The cloud will perform additional analysis to reach a determination before it allows the file to run or blocks it in all future encounters, depending on whether the file is determined to be malicious or safe.
|
||||
|
||||
|
||||
@ -33,6 +33,11 @@ Cloud-delivered protection for Windows Defender Antivirus, also referred to as M
|
||||
|
||||
Enabling cloud-delivered protection helps detect and block new malware - even if the malware has never been seen before - without needing to wait for a traditionally delivered definition update to block it. Definition updates can take hours to prepare and deliver, while our cloud service can deliver updated protection in seconds.
|
||||
|
||||
The following video describes how it works:
|
||||
|
||||
<iframe
|
||||
src="https://videoplayercdn.osi.office.net/embed/c2f20f59-ca56-4a7b-ba23-44c60bc62c59" width="768" height="432" allowFullScreen="true" frameBorder="0" scrolling="no"></iframe>
|
||||
|
||||
Cloud-delivered protection is enabled by default, however you may need to re-enable it if it has been disabled as part of previous organizational policies.
|
||||
|
||||
The following table describes the differences in cloud-delivered protection between recent versions of Windows and System Center Configuration Manager.
|
||||
|
||||
Loading…
x
Reference in New Issue
Block a user