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update to roles
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@ -63,9 +63,7 @@ Learn how to open support tickets by contacting Microsoft Defender ATP support.
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### Prerequisites
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It's important to know the specific roles that have permission to open support cases.
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Only those with an **Admin role (including security admins)** can create support cases.
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Users that have not been assigned a global AAD role with "Manage service requests" will no longer be able to submit support requests via the portal.
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Only those with an Azure Active Directory role with *<2A>Create/Manage service requests<74> will be able to submit support requests via the portal.
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Anyone who has the `microsoft.office365.supportTickets/allEntities/allTasks` can submit a case.
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