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update to roles

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Joey Caparas
2020-09-22 11:35:56 -07:00
parent 6f4cb0aeba
commit bb14274643
1 changed files with 1 additions and 3 deletions
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windows/security/threat-protection/microsoft-defender-atp/contact-support.md
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@ -63,9 +63,7 @@ Learn how to open support tickets by contacting Microsoft Defender ATP support.
### Prerequisites ### Prerequisites
It's important to know the specific roles that have permission to open support cases. It's important to know the specific roles that have permission to open support cases.
Only those with an **Admin role (including security admins)** can create support cases. Only those with an Azure Active Directory role with *<2A>Create/Manage service requests<74> will be able to submit support requests via the portal.
Users that have not been assigned a global AAD role with "Manage service requests" will no longer be able to submit support requests via the portal.
Anyone who has the `microsoft.office365.supportTickets/allEntities/allTasks` can submit a case. Anyone who has the `microsoft.office365.supportTickets/allEntities/allTasks` can submit a case.