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Merged PR 8464: Mobile users cannot call HoloLens using Teams

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Mobile users cannot call HoloLens using Teams
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Allison Hopper
2018-05-22 23:13:05 +00:00
parent 24b0532425 1217a11a27
commit bf822d0ede
2 changed files with 3 additions and 4 deletions
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5
devices/hololens/hololens-microsoft-remote-assist-app.md
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@ -9,7 +9,7 @@ author: alhopper-msft
ms.author: alhopper ms.author: alhopper
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: medium
ms.date: 05/21/2018 ms.date: 05/22/2018
--- ---
# Microsoft Remote Assist # Microsoft Remote Assist
@ -25,7 +25,6 @@ Below are the technical requirements to deploy and use Microsoft Remote Assist t
|:---------------------------|:----------------------------------|:-----------------------------------------------------------| |:---------------------------|:----------------------------------|:-----------------------------------------------------------|
| HoloLens | Build 10.0.14393.0 or above | See [Manage updates to HoloLens](https://docs.microsoft.com/en-us/HoloLens/hololens-updates) for instructions on using Windows Update for Business, MDM, and Windows Server Update Service (WSUS) to deploy updates to HoloLens. | | HoloLens | Build 10.0.14393.0 or above | See [Manage updates to HoloLens](https://docs.microsoft.com/en-us/HoloLens/hololens-updates) for instructions on using Windows Update for Business, MDM, and Windows Server Update Service (WSUS) to deploy updates to HoloLens. |
| Windows 10 PC (optional) | Any Windows 10 build | A Windows 10 PC can collaborate with the HoloLens using Microsoft Teams. | | Windows 10 PC (optional) | Any Windows 10 build | A Windows 10 PC can collaborate with the HoloLens using Microsoft Teams. |
| Mobile device (optional) | Android or iOS | A mobile device can collaborate with the HoloLens using Microsoft Teams. Inking, annotations, and image insertion are not currently available on mobile. |
> [!Note] > [!Note]
> HoloLens build 10.0.14393.0 is the minimum that supports Remote Assist. We recommend updating the HoloLens to newer versions when they are available. > HoloLens build 10.0.14393.0 is the minimum that supports Remote Assist. We recommend updating the HoloLens to newer versions when they are available.
@ -42,7 +41,7 @@ Below are the technical requirements to deploy and use Microsoft Remote Assist t
1.5 MB/s is the recommended bandwidth for optimal performance of Microsoft Remote Assist. Though audio/video calls may be possible in environments with reduced bandwidth, you may experience HoloLens feature degradation, limiting the user experience. To test your company’s network bandwidth, follow these steps: 1.5 MB/s is the recommended bandwidth for optimal performance of Microsoft Remote Assist. Though audio/video calls may be possible in environments with reduced bandwidth, you may experience HoloLens feature degradation, limiting the user experience. To test your company’s network bandwidth, follow these steps:
1. Have a mobile Teams user (iOS or Android) video call a desktop Teams user. 1. Have a Teams user video call another Teams user.
2. Add another separate video call between a 3rd and 4th user, and another for a 5th and 6th user. 2. Add another separate video call between a 3rd and 4th user, and another for a 5th and 6th user.
3. Continue adding video callers to stress test your network bandwidth until confident that multiple users can successfully connect on video calls at the same time. 3. Continue adding video callers to stress test your network bandwidth until confident that multiple users can successfully connect on video calls at the same time.

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devices/hololens/index.md
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@ -9,7 +9,7 @@ author: jdeckerms
ms.author: jdecker ms.author: jdecker
ms.topic: article ms.topic: article
ms.localizationpriority: medium ms.localizationpriority: medium
ms.date: 05/22/2018 ms.date: 05/21/2018
--- ---
# Microsoft HoloLens # Microsoft HoloLens