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Merged PR 8464: Mobile users cannot call HoloLens using Teams

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Mobile users cannot call HoloLens using Teams
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Allison Hopper
2018-05-22 23:13:05 +00:00
parent 24b0532425 1217a11a27
commit bf822d0ede
2 changed files with 3 additions and 4 deletions
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5
devices/hololens/hololens-microsoft-remote-assist-app.md
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@ -9,7 +9,7 @@ author: alhopper-msft
ms.author: alhopper
ms.topic: article
ms.localizationpriority: medium
ms.date: 05/21/2018
ms.date: 05/22/2018
---
# Microsoft Remote Assist
@ -25,7 +25,6 @@ Below are the technical requirements to deploy and use Microsoft Remote Assist t
|:---------------------------|:----------------------------------|:-----------------------------------------------------------|
| HoloLens | Build 10.0.14393.0 or above | See [Manage updates to HoloLens](https://docs.microsoft.com/en-us/HoloLens/hololens-updates) for instructions on using Windows Update for Business, MDM, and Windows Server Update Service (WSUS) to deploy updates to HoloLens. |
| Windows 10 PC (optional) | Any Windows 10 build | A Windows 10 PC can collaborate with the HoloLens using Microsoft Teams. |
| Mobile device (optional) | Android or iOS | A mobile device can collaborate with the HoloLens using Microsoft Teams. Inking, annotations, and image insertion are not currently available on mobile. |
> [!Note]
> HoloLens build 10.0.14393.0 is the minimum that supports Remote Assist. We recommend updating the HoloLens to newer versions when they are available.
@ -42,7 +41,7 @@ Below are the technical requirements to deploy and use Microsoft Remote Assist t
1.5 MB/s is the recommended bandwidth for optimal performance of Microsoft Remote Assist. Though audio/video calls may be possible in environments with reduced bandwidth, you may experience HoloLens feature degradation, limiting the user experience. To test your company’s network bandwidth, follow these steps:
1. Have a mobile Teams user (iOS or Android) video call a desktop Teams user.
1. Have a Teams user video call another Teams user.
2. Add another separate video call between a 3rd and 4th user, and another for a 5th and 6th user.
3. Continue adding video callers to stress test your network bandwidth until confident that multiple users can successfully connect on video calls at the same time.

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devices/hololens/index.md
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@ -9,7 +9,7 @@ author: jdeckerms
ms.author: jdecker
ms.topic: article
ms.localizationpriority: medium
ms.date: 05/22/2018
ms.date: 05/21/2018
---
# Microsoft HoloLens