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Justin Hall 2017-08-28 12:18:17 -07:00
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windows/access-protection/remote-credential-guard.md
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@ -65,7 +65,7 @@ and [How Kerberos works](https://technet.microsoft.com/en-us/library/cc961963.as
## Remote Desktop connections and helpdesk support scenarios
For helpdesk support scenarios in which personnel require administrative access to provide remote assistance to computer users via Remote Desktop sessions, Microsoft recommends that Windows Defender Remote Credential Guard should not be used in that context. This is because if an RDP session is initiated to a compromised server that an attacker already controls, the attacker could use that open channel to create sessions on the user's behalf (without compromising credentials) to access any of the user’s resources for a limited time (a few hours) after the session disconnects.
For helpdesk support scenarios in which personnel require administrative access to provide remote assistance to computer users via Remote Desktop sessions, Microsoft recommends that Windows Defender Remote Credential Guard should not be used in that context. This is because if an RDP session is initiated to a compromised client that an attacker already controls, the attacker could use that open channel to create sessions on the user's behalf (without compromising credentials) to access any of the user’s resources for a limited time (a few hours) after the session disconnects.
Therefore, we recommend instead that you use the Restricted Admin mode option. For helpdesk support scenarios, RDP connections should only be initiated using the /RestrictedAdmin switch. This helps ensure that credentials and other user resources are not exposed to compromised remote hosts. For more information, see [Mitigating Pass-the-Hash and Other Credential Theft v2](http://download.microsoft.com/download/7/7/A/77ABC5BD-8320-41AF-863C-6ECFB10CB4B9/Mitigating-Pass-the-Hash-Attacks-and-Other-Credential-Theft-Version-2.pdf).