Merge pull request #2276 from MicrosoftDocs/mac-troubleshoot

add license troubleshoot topic
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Tina Burden 2020-03-13 10:10:07 -07:00 committed by GitHub
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###### [Troubleshoot installation issues](microsoft-defender-atp/mac-support-install.md)
###### [Troubleshoot performance issues](microsoft-defender-atp/mac-support-perf.md)
###### [Troubleshoot kernel extension issues](microsoft-defender-atp/mac-support-kext.md)
###### [Troubleshoot license issues](microsoft-defender-atp/mac-support-license.md)
##### [Privacy](microsoft-defender-atp/mac-privacy.md)
##### [Resources](microsoft-defender-atp/mac-resources.md)

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---
title: Troubleshoot license issues for Microsoft Defender ATP for Mac
description: Troubleshoot license issues in Microsoft Defender ATP for Mac.
keywords: microsoft, defender, atp, mac, performance
search.product: eADQiWindows 10XVcnh
search.appverid: met150
ms.prod: w10
ms.mktglfcycl: deploy
ms.sitesec: library
ms.pagetype: security
ms.author: dansimp
author: dansimp
ms.localizationpriority: medium
manager: dansimp
audience: ITPro
ms.collection: M365-security-compliance
ms.topic: conceptual
---
# Troubleshoot license issues for Microsoft Defender ATP for Mac
**Applies to:**
- [Microsoft Defender Advanced Threat Protection (Microsoft Defender ATP) for Mac](microsoft-defender-atp-mac.md)
While you are going through [Microsoft Defender ATP for Mac](microsoft-defender-atp-mac.md) and [Manual deployment](mac-install-manually.md) testing or a Proof Of Concept (PoC), you might get the following error:
![Image of license error](images/no-license-found.png)
**Message:**
No license found
Looks like your organization does not have a license for Microsoft 365 Enterprise subscription.
Contact your administrator for help.
**Cause:**
You deployed and/or installed the MDATP for macOS package ("Download installation package") but you might have run the configuration script ("Download onboarding package").
**Solution:**
Follow the WindowsDefenderATPOnboarding.py instructions documented here:
[Client configuration](mac-install-manually.md#client-configuration)