Merge pull request #3565 from MicrosoftDocs/macky-mpcmdrun

Updated error table
This commit is contained in:
Tina Burden 2020-08-18 08:29:29 -07:00 committed by GitHub
commit d9f3a011b8
No known key found for this signature in database
GPG Key ID: 4AEE18F83AFDEB23

View File

@ -57,6 +57,21 @@ MpCmdRun.exe -Scan -ScanType 2
| `-CheckExclusion -path <path>` | Checks whether a path is excluded |
| `-ValidateMapsConnection` | Verifies that your network can communicate with the Microsoft Defender Antivirus cloud service. This command will only work on Windows 10, version 1703 or higher.|
## Common errors in running commands via mpcmdrun.exe
|Error message | Possible reason
|:----|:----|
| `ValidateMapsConnection failed (800106BA) or 0x800106BA` | The Microsoft Defender Antivirus service is disabled. Enable the service and try again. <br> **Note:** In Windows 10 1909 or older, and Windows Server 2019 or older, the service used to be called "Windows Defender Antivirus" service.|
| `0x80070667` | You're running the `-ValidateMapsConnection` command from a computer that is Windows 10 version 1607 or older, or Windows Server 2016 or older. Run the command from a machine that is Windows 10 version 1703 or newer, or Windows Server 2019 or newer.|
| `'MpCmdRun' is not recognized as an internal or external command, operable program or batch file.` | The tool needs to be run from either: `%ProgramFiles%\Windows Defender` or `C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2008.4-0` (where `2008.4-0` might differ since platform updates are monthly except for December)|
| `ValidateMapsConnection failed to establish a connection to MAPS (hr=80070005 httpcode=450)` | Not enough privileges. Use the command prompt (cmd.exe) as an administrator.|
| `ValidateMapsConnection failed to establish a connection to MAPS (hr=80070006 httpcode=451)` | The firewall is blocking the connection or conducting SSL inspection. |
| `ValidateMapsConnection failed to establish a connection to MAPS (hr=80004005 httpcode=450)` | Possible network-related issues, like name resolution problems|
| `ValidateMapsConnection failed to establish a connection to MAPS (hr=0x80508015` | The firewall is blocking the connection or conducting SSL inspection. |
| `ValidateMapsConnection failed to establish a connection to MAPS (hr=800722F0D` | The firewall is blocking the connection or conducting SSL inspection. |
| `ValidateMapsConnection failed to establish a connection to MAPS (hr=80072EE7 httpcode=451)` | The firewall is blocking the connection or conducting SSL inspection. |
## Related topics
- [Reference topics for management and configuration tools](configuration-management-reference-microsoft-defender-antivirus.md)