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Merge pull request #5322 from joinimran/patch-24

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Added a log file for setupapi.dev.log
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Greg Lindsay 2019-11-01 16:16:59 -07:00 committed by GitHub
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windows/deployment/upgrade/log-files.md
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@ -9,7 +9,8 @@ ms.prod: w10
ms.mktglfcycl: deploy
ms.sitesec: library
ms.pagetype: deploy
audience: itpro author: greg-lindsay
audience: itpro
author: greg-lindsay
ms.localizationpriority: medium
ms.topic: article
---
@ -159,6 +160,93 @@ Therefore, Windows Setup failed because it was not able to migrate the corrupt f
27:08, Error SP SPDoFrameworkGather: Gather operation failed. Error: 0x0000002C
</pre>
<br><B>setupapi.dev.log</B> content:
<pre style="font-size: 10px; overflow-y: visible">
>>> [Device Install (UpdateDriverForPlugAndPlayDevices) - PCI\VEN_8086&DEV_8C4F]
>>> Section start 2019/09/26 20:13:01.623
cmd: rundll32.exe "C:\WINDOWS\Installer\MSI6E4C.tmp",zzzzInvokeManagedCustomActionOutOfProc SfxCA_95972906 484 ChipsetWiX.CustomAction!Intel.Deployment.ChipsetWiX.CustomActions.InstallDrivers
ndv: INF path: C:\WINDOWS\TEMP\{15B1CD41-69F5-48EA-9F45-0560A40FE2D8}\Drivers\lynxpoint\LynxPointSystem.inf
ndv: Install flags: 0x00000000
ndv: {Update Device Driver - PCI\VEN_8086&DEV_8C4F&SUBSYS_05BE1028&REV_04\3&11583659&0&F8}
ndv: Search options: 0x00000081
ndv: Searching single INF 'C:\WINDOWS\TEMP\{15B1CD41-69F5-48EA-9F45-0560A40FE2D8}\Drivers\lynxpoint\LynxPointSystem.inf'
dvi: {Build Driver List} 20:13:01.643
dvi: Searching for hardware ID(s):
dvi: pci\ven_8086&dev_8c4f&subsys_05be1028&rev_04
dvi: pci\ven_8086&dev_8c4f&subsys_05be1028
dvi: pci\ven_8086&dev_8c4f&cc_060100
dvi: pci\ven_8086&dev_8c4f&cc_0601
dvi: Searching for compatible ID(s):
dvi: pci\ven_8086&dev_8c4f&rev_04
dvi: pci\ven_8086&dev_8c4f
dvi: pci\ven_8086&cc_060100
dvi: pci\ven_8086&cc_0601
dvi: pci\ven_8086
dvi: pci\cc_060100
dvi: pci\cc_0601
sig: {_VERIFY_FILE_SIGNATURE} 20:13:01.667
sig: Key = lynxpointsystem.inf
sig: FilePath = c:\windows\temp\{15b1cd41-69f5-48ea-9f45-0560a40fe2d8}\drivers\lynxpoint\lynxpointsystem.inf
sig: Catalog = c:\windows\temp\{15b1cd41-69f5-48ea-9f45-0560a40fe2d8}\drivers\lynxpoint\LynxPoint.cat
sig: Success: File is signed in catalog.
sig: {_VERIFY_FILE_SIGNATURE exit(0x00000000)} 20:13:01.683
dvi: Created Driver Node:
dvi: HardwareID - PCI\VEN_8086&DEV_8C4F
dvi: InfName - c:\windows\temp\{15b1cd41-69f5-48ea-9f45-0560a40fe2d8}\drivers\lynxpoint\lynxpointsystem.inf
dvi: DevDesc - Intel(R) QM87 LPC Controller - 8C4F
dvi: Section - Needs_ISAPNP_DRV
dvi: Rank - 0x00ff2001
dvi: Signer Score - WHQL
dvi: DrvDate - 04/04/2016
dvi: Version - 10.1.1.18
dvi: {Build Driver List - exit(0x00000000)} 20:13:01.699
ndv: Searching currently installed INF
dvi: {Build Driver List} 20:13:01.699
dvi: Searching for hardware ID(s):
dvi: pci\ven_8086&dev_8c4f&subsys_05be1028&rev_04
dvi: pci\ven_8086&dev_8c4f&subsys_05be1028
dvi: pci\ven_8086&dev_8c4f&cc_060100
dvi: pci\ven_8086&dev_8c4f&cc_0601
dvi: Searching for compatible ID(s):
dvi: pci\ven_8086&dev_8c4f&rev_04
dvi: pci\ven_8086&dev_8c4f
dvi: pci\ven_8086&cc_060100
dvi: pci\ven_8086&cc_0601
dvi: pci\ven_8086
dvi: pci\cc_060100
dvi: pci\cc_0601
dvi: Created Driver Node:
dvi: HardwareID - PCI\VEN_8086&DEV_8C4F
dvi: InfName - C:\WINDOWS\System32\DriverStore\FileRepository\lynxpointsystem.inf_amd64_cd1e518d883ecdfe\lynxpointsystem.inf
dvi: DevDesc - Intel(R) QM87 LPC Controller - 8C4F
dvi: Section - Needs_ISAPNP_DRV
dvi: Rank - 0x00ff2001
dvi: Signer Score - WHQL
dvi: DrvDate - 10/03/2016
dvi: Version - 10.1.1.38
dvi: {Build Driver List - exit(0x00000000)} 20:13:01.731
dvi: {DIF_SELECTBESTCOMPATDRV} 20:13:01.731
dvi: Default installer: Enter 20:13:01.735
dvi: {Select Best Driver}
dvi: Class GUID of device changed to: {4d36e97d-e325-11ce-bfc1-08002be10318}.
dvi: Selected Driver:
dvi: Description - Intel(R) QM87 LPC Controller - 8C4F
dvi: InfFile - c:\windows\system32\driverstore\filerepository\lynxpointsystem.inf_amd64_cd1e518d883ecdfe\lynxpointsystem.inf
dvi: Section - Needs_ISAPNP_DRV
dvi: {Select Best Driver - exit(0x00000000)}
dvi: Default installer: Exit
dvi: {DIF_SELECTBESTCOMPATDRV - exit(0x00000000)} 20:13:01.743
ndv: Currently Installed Driver:
ndv: Inf Name - oem1.inf
ndv: Driver Date - 10/03/2016
ndv: Driver Version - 10.1.1.38
ndv: {Update Device Driver - exit(00000103)}
! ndv: No better matching drivers found for device 'PCI\VEN_8086&DEV_8C4F&SUBSYS_05BE1028&REV_04\3&11583659&0&F8'.
! ndv: No devices were updated.
<<< Section end 2019/09/26 20:13:01.759
<<< [Exit status: FAILURE(0xC1900101)]
</pre>
<br>This analysis indicates that the Windows upgrade error can be resolved by deleting the C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\[CN] file. Note: In this example, the full, unshortened file name is C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\be8228fb2d3cb6c6b0ccd9ad51b320b4_a43d512c-69f2-42de-aef9-7a88fabdaa3f.