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Greg Lindsay
2016-10-07 13:30:11 -07:00
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windows/deploy/resolve-windows-10-upgrade-errors.md
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@ -224,7 +224,7 @@ Event logs (*.evtx)
<TD>$Windows.~BT\Sources\Rollback<TD>Additional logs collected during rollback. <TD>$Windows.~BT\Sources\Rollback<TD>Additional logs collected during rollback.
<TD> <TD>
Setupmem.dmp: If OS bugchecks during upgrade, setup will attempt to extract a mini-dump.<BR> Setupmem.dmp: If OS bugchecks during upgrade, setup will attempt to extract a mini-dump.<BR>
Setupapi: Device install issues – 0x30018<BR> Setupapi: Device install issues - 0x30018<BR>
Event logs: Generic rollbacks (0xC1900101) or unexpected reboots. Event logs: Generic rollbacks (0xC1900101) or unexpected reboots.
</TABLE> </TABLE>
@ -250,21 +250,11 @@ See the following example:
<TD style='padding:0in 4pt 0in 4pt'><span style='font-size:9.0pt'>Warning</TD> <TD style='padding:0in 4pt 0in 4pt'><span style='font-size:9.0pt'>Warning</TD>
<TD style='padding:0in 4pt 0in 4pt'><span style='font-size:9.0pt'>MIG</TD> <TD style='padding:0in 4pt 0in 4pt'><span style='font-size:9.0pt'>MIG</TD>
<TD style='padding:0in 4pt 0in 4pt'><span style='font-size:9.0pt'>Could not replace object C:\Users\user1\Cookies. Target Object cannot be removed.</TD></TR> <TD style='padding:0in 4pt 0in 4pt'><span style='font-size:9.0pt'>Could not replace object C:\Users\user1\Cookies. Target Object cannot be removed.</TD></TR>
</TABLE><BR> </TABLE>
### Analyze log files ### Analyze log files
<P>To analyze Windows Setup log files: <P>To analyze Windows Setup log files:
<OL> <OL>
@ -344,24 +334,15 @@ Therefore, Windows Setup failed because it was not able to migrate the corrupt f
27:08, Error SP SPDoFrameworkGather: Gather operation failed. Error: 0x0000002C 27:08, Error SP SPDoFrameworkGather: Gather operation failed. Error: 0x0000002C
</PRE> </PRE>
This analysis indicates that the Windows upgrade error can be resolved by deleting the C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\[CN] file. Note: In this example, the full, unshortened file name is C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\be8228fb2d3cb6c6b0ccd9ad51b320b4_a43d512c-69f2-42de-aef9-7a88fabdaa3f. <P>This analysis indicates that the Windows upgrade error can be resolved by deleting the C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\[CN] file. Note: In this example, the full, unshortened file name is C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18\be8228fb2d3cb6c6b0ccd9ad51b320b4_a43d512c-69f2-42de-aef9-7a88fabdaa3f.
## Resolution procedures ## Resolution procedures
### 0xC1900101 ### 0xC1900101
A frequently observed result code is 0xC1900101. This result code can be thrown at any stage of the upgrade process, with the exception of the downlevel phase. 0xC1900101 is a generic rollback code, and usually indicates that an incompatible driver is present. The incompatible driver can cause blue screens, system hangs, and unexpected reboots. Analysis of supplemental log files is often helpful, such as:<BR> A frequently observed result code is 0xC1900101. This result code can be thrown at any stage of the upgrade process, with the exception of the downlevel phase. 0xC1900101 is a generic rollback code, and usually indicates that an incompatible driver is present. The incompatible driver can cause blue screens, system hangs, and unexpected reboots. Analysis of supplemental log files is often helpful, such as:<BR>
- The minidump file: $Windows.~bt\Sources\Rollback\setupmem.dmp, - The minidump file: $Windows.~bt\Sources\Rollback\setupmem.dmp,