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Merged PR 15119: new issue about files in windir
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@ -12,7 +12,7 @@ manager: dansimp
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audience: ITPro
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ms.collection: M365-security-compliance
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ms.topic: conceptual
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ms.date: 03/06/2019
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ms.date: 04/05/2019
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ms.localizationpriority: medium
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---
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@ -124,7 +124,16 @@ This table provides info about the most common problems you might encounter whil
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<td>If all apps need to be managed, enroll the device for MDM.
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</td>
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</tr>
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<tr>
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<td>By design, files in the Windows directory (%windir% or C:/Windows) cannot be encrypted because they need to be accessed by any user. If a file in the Windows directory gets encypted by one user, other users can't access it.
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</td>
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<td>Any attempt to encrypt a file in the Windows directory will return a file access denied error. But if you copy or drag and drop an encrypted file to the Windows directory, it will retain encryption to honor the intent of the owner.
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</td>
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<td>If you need to save an encrypted file in the Windows directory, create and encrypt the file in a different directory and copy it.
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</td>
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</tr>
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</table>
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>[!NOTE]
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>Help to make this topic better by providing us with edits, additions, and feedback. For info about how to contribute to this topic, see [Contributing to our content](https://github.com/Microsoft/windows-itpro-docs/blob/master/CONTRIBUTING.md).
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