Greg Lindsay 30a4b95f90 Merged PR 6803: I broke apart the topic into multiple child topics
I broke apart the topic into multiple child topics
2018-03-30 23:18:12 +00:00

2.8 KiB

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Quick fixes - Windows IT Pro Resolve Windows 10 upgrade errors for ITPros. Technical information for IT professionals to help diagnose Windows setup errors. deploy, error, troubleshoot, windows, 10, upgrade, code, rollback, ITPro w10 deploy library deploy greg-lindsay 03/30/2018 high

Quick fixes

Applies to

  • Windows 10

Note

This is a 100 level topic (basic).
See Resolve Windows 10 upgrade errors for a full list of topics in this article.

The following steps can resolve many Windows upgrade problems.

  1. Remove nonessential external hardware, such as docks and USB devices.
  2. Check all hard drives for errors and attempt repairs. To automatically repair hard drives, open an elevated command prompt, switch to the drive you wish to repair, and type the following command. You will be required to reboot the computer if the hard drive being repaired is also the system drive.
    • chkdsk /F
  3. Attempt to restore and repair system files by typing the following commands at an elevated command prompt. It may take several minutes for the command operations to be completed. For more information, see [Repair a Windows Image](https://msdn.microsoft.com/windows/hardware/commercialize/manufacture/desktop/repair-a-windows-image).
    • DISM.exe /Online /Cleanup-image /Restorehealth
    • sfc /scannow
  4. Update Windows so that all available recommended updates are installed, and ensure the computer is rebooted if this is necessary to complete installation of an update.
  5. Uninstall non-Microsoft antivirus software.
    • Use Windows Defender for protection during the upgrade.
    • Verify compatibility information and re-install antivirus applications after the upgrade.
  6. Uninstall all nonessential software.
  7. Update firmware and drivers.
  8. Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process.
  9. Verify at least 16 GB of free space is available to upgrade a 32-bit OS, or 20 GB for a 64-bit OS.

Windows 10 FAQ for IT professionals
Windows 10 Enterprise system requirements
Windows 10 Specifications
Windows 10 IT pro forums
Fix Windows Update errors by using the DISM or System Update Readiness tool