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41 lines
1.6 KiB
Markdown
41 lines
1.6 KiB
Markdown
---
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title: Breaking out of a Bitlocker recovery loop
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description: This topic for IT professionals describes how to break out of a Bitlocker recovery loop.
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ms.assetid: #c40f87ac-17d3-47b2-afc6-6c641f72ecee
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ms.prod: w10
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ms.mktglfcycl: explore
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ms.sitesec: library
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ms.pagetype: security
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ms.localizationpriority: #medium
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ms.author: v-maave
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author: martyav
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manager: dansimp
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audience: ITPro
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ms.collection: M365-security-compliance
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ms.topic: conceptual
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ms.date: 10/28/2019
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---
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# Breaking out of a Bitlocker recovery loop
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Sometimes, following a crash, you might be unable to successfully boot into your operating system, due to the recovery screen repeatedly prompting you to enter your recovery key. This can be very frustrating.
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If you've entered the correct Bitlocker recovery key multiple times, and are still unable to continue past the initial recovery screen, follow these steps to break out of the loop.
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> [!NOTE]
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> Only try these steps after you have restarted your device at least once.
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1. On the initial recovery screen, don't enter your recovery key. Instead, select **Skip this drive**.
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1. On the next screen, select **Troubleshoot**.
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1. On the Troubleshoot screen, select **Advanced options**.
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1. On the Advanced options screen, select **Command prompt**.
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1. From the WinRE command prompt, manually unlock your drive: `manage-bde.exe -unlock C: -rp <recovery password>`
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1. Suspend operating system drive protection: `manage-bde.exe -protectors -disable C:`
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1. Once the last command is run, you can safely exit the command prompt and continue to boot into your operating system
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