mirror of
https://github.com/MicrosoftDocs/windows-itpro-docs.git
synced 2025-05-12 05:17:22 +00:00
149 lines
3.2 KiB
Markdown
149 lines
3.2 KiB
Markdown
---
|
|
title: Policy CSP - Troubleshooting
|
|
description: The Policy CSP - Troubleshooting setting allows IT admins to configure how to apply recommended troubleshooting for known problems on the devices in their domains.
|
|
ms.author: dansimp
|
|
ms.topic: article
|
|
ms.prod: w10
|
|
ms.technology: windows
|
|
author: MariciaAlforque
|
|
ms.localizationpriority: medium
|
|
ms.date: 09/27/2019
|
|
---
|
|
|
|
# Policy CSP - Troubleshooting
|
|
|
|
|
|
|
|
<hr/>
|
|
|
|
<!--Policies-->
|
|
## Troubleshooting policies
|
|
|
|
<dl>
|
|
<dd>
|
|
<a href="#troubleshooting-allowrecommendations">Troubleshooting/AllowRecommendations</a>
|
|
</dd>
|
|
</dl>
|
|
|
|
|
|
<hr/>
|
|
|
|
<!--Policy-->
|
|
<a href="" id="troubleshooting-allowrecommendations"></a>**Troubleshooting/AllowRecommendations**
|
|
|
|
<!--SupportedSKUs-->
|
|
<table>
|
|
<tr>
|
|
<th>Edition</th>
|
|
<th>Windows 10</th>
|
|
<th>Windows 11</th>
|
|
</tr>
|
|
<tr>
|
|
<td>Home</td>
|
|
<td>No</td>
|
|
<td>No</td>
|
|
</tr>
|
|
<tr>
|
|
<td>Pro</td>
|
|
<td>Yes</td>
|
|
<td>Yes</td>
|
|
</tr>
|
|
<tr>
|
|
<td>Business</td>
|
|
<td>Yes</td>
|
|
<td>Yes</td>
|
|
</tr>
|
|
<tr>
|
|
<td>Enterprise</td>
|
|
<td>Yes</td>
|
|
<td>Yes</td>
|
|
</tr>
|
|
<tr>
|
|
<td>Education</td>
|
|
<td>Yes</td>
|
|
<td>Yes</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<!--/SupportedSKUs-->
|
|
<hr/>
|
|
|
|
<!--Scope-->
|
|
[Scope](./policy-configuration-service-provider.md#policy-scope):
|
|
|
|
> [!div class = "checklist"]
|
|
> * Device
|
|
|
|
<hr/>
|
|
|
|
<!--/Scope-->
|
|
<!--Description-->
|
|
This policy setting allows IT admins to configure how to apply recommended troubleshooting for known problems on the devices in their domains or IT environments.
|
|
|
|
<!--/Description-->
|
|
<!--ADMXMapped-->
|
|
ADMX Info:
|
|
- GP Friendly name: *Troubleshooting: Allow users to access recommended troubleshooting for known problems*
|
|
- GP name: *TroubleshootingAllowRecommendations*
|
|
- GP path: *Troubleshooting and Diagnostics/Microsoft Support Diagnostic Tool*
|
|
- GP ADMX file name: *MSDT.admx*
|
|
|
|
<!--/ADMXMapped-->
|
|
<!--SupportedValues-->
|
|
This is a numeric policy setting with merge algorithm (lowest value is the most secure) that uses the most restrictive settings for complex manageability scenarios.
|
|
|
|
Supported values:
|
|
- 0 (default) - Turn this feature off.
|
|
- 1 - Turn this feature off but still apply critical troubleshooting.
|
|
- 2 - Notify users when recommended troubleshooting is available, then allow the user to run or ignore it.
|
|
- 3 - Run recommended troubleshooting automatically and notify the user after it ran successfully.
|
|
- 4 - Run recommended troubleshooting automatically without notifying the user.
|
|
- 5 - Allow the user to choose their own recommended troubleshooting settings.
|
|
|
|
By default, this policy is not configured and the SKU based defaults are used for managed devices. Current policy values for SKU's are as follows:
|
|
<table>
|
|
<tr>
|
|
<th>SKU</th>
|
|
<th>Unmanaged Default</th>
|
|
<th>Managed Default</th>
|
|
</tr>
|
|
<tr>
|
|
<td>Home</td>
|
|
<td>Prompt (OOBE)</td>
|
|
<td>Off</td>
|
|
</tr>
|
|
<tr>
|
|
<td>Pro</td>
|
|
<td>Prompt (OOBE)</td>
|
|
<td>Off</td>
|
|
</tr>
|
|
<tr>
|
|
<td>Education</td>
|
|
<td>On (auto)</td>
|
|
<td>Off</td>
|
|
</tr>
|
|
<tr>
|
|
<td>Enterprise</td>
|
|
<td>Off</td>
|
|
<td>Off</td>
|
|
</tr>
|
|
<tr>
|
|
<td>Government</td>
|
|
<td>Off</td>
|
|
<td>Off</td>
|
|
</tr>
|
|
</table>
|
|
|
|
<!--/SupportedValues-->
|
|
<!--Example-->
|
|
|
|
<!--/Example-->
|
|
<!--Validation-->
|
|
|
|
<!--/Validation-->
|
|
<!--/Policy-->
|
|
<hr/>
|
|
|
|
<!--/Policies-->
|
|
|