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103 lines
2.8 KiB
Markdown
103 lines
2.8 KiB
Markdown
---
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title: Policy CSP - Troubleshooting
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description: The Policy CSP - Troubleshooting setting allows IT admins to configure how to apply recommended troubleshooting for known problems on the devices in their domains.
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ms.author: dansimp
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ms.topic: article
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ms.prod: w10
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ms.technology: windows
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author: MariciaAlforque
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ms.localizationpriority: medium
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ms.date: 09/27/2019
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---
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# Policy CSP - Troubleshooting
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<hr/>
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<!--Policies-->
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## Troubleshooting policies
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<dl>
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<dd>
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<a href="#troubleshooting-allowrecommendations">Troubleshooting/AllowRecommendations</a>
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</dd>
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</dl>
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<hr/>
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<!--Policy-->
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<a href="" id="troubleshooting-allowrecommendations"></a>**Troubleshooting/AllowRecommendations**
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<!--SupportedSKUs-->
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The table below shows the applicability of Windows:
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|Edition|Windows 10|Windows 11|
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|--- |--- |--- |
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|Home|No|No|
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|Pro|Yes|Yes|
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|Windows SE|No|Yes|
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|Business|Yes|Yes|
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|Enterprise|Yes|Yes|
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|Education|Yes|Yes|
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<!--/SupportedSKUs-->
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<hr/>
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<!--Scope-->
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[Scope](./policy-configuration-service-provider.md#policy-scope):
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> [!div class = "checklist"]
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> * Device
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<hr/>
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<!--/Scope-->
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<!--Description-->
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This policy setting allows IT admins to configure, how to apply recommended troubleshooting for known problems on the devices in their domains or IT environments.
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<!--/Description-->
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<!--ADMXMapped-->
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ADMX Info:
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- GP Friendly name: *Troubleshooting: Allow users to access recommended troubleshooting for known problems*
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- GP name: *TroubleshootingAllowRecommendations*
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- GP path: *Troubleshooting and Diagnostics/Microsoft Support Diagnostic Tool*
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- GP ADMX file name: *MSDT.admx*
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<!--/ADMXMapped-->
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<!--SupportedValues-->
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This setting is a numeric policy setting with merge algorithm (lowest value is the most secure) that uses the most restrictive settings for complex manageability scenarios.
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Supported values:
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- 0 (default) - Turn off this feature.
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- 1 - Turn off this feature but still apply critical troubleshooting.
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- 2 - Notify users when recommended troubleshooting is available, then allow the user to run or ignore it.
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- 3 - Run recommended troubleshooting automatically and notify the user after it ran successfully.
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- 4 - Run recommended troubleshooting automatically without notifying the user.
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- 5 - Allow the user to choose their own recommended troubleshooting settings.
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By default, this policy isn't configured and the SKU based defaults are used for managed devices. Current policy values for SKUs are as follows:
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|SKU|Unmanaged Default|Managed Default|
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|--- |--- |--- |
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|Home|Prompt (OOBE)|Off|
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|Pro|Prompt (OOBE)|Off|
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|Education|On (auto)|Off|
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|Enterprise|Off|Off|
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|Government|Off|Off|
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<!--/SupportedValues-->
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<!--Example-->
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<!--/Example-->
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<!--Validation-->
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<!--/Validation-->
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<!--/Policy-->
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<hr/>
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<!--/Policies-->
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## Related topics
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[Policy configuration service provider](policy-configuration-service-provider.md) |