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55 lines
1.8 KiB
Markdown
55 lines
1.8 KiB
Markdown
---
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title: Device reset (Surface Hub)
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description: You may wish to reset your Microsoft Surface Hub.
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ms.assetid: 44E82EEE-1905-464B-A758-C2A1463909FF
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keywords: reset Surface Hub
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ms.prod: w10
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ms.mktglfcycl: manage
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ms.sitesec: library
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ms.pagetype: surfacehub
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author: TrudyHa
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---
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# Device reset (Surface Hub)
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You may wish to reset your Microsoft Surface Hub.
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Typical reasons for a reset include:
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- The device isn’t running well after installing an update.
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- You’re repurposing the device for a new meeting space and want to reconfigure it.
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- You want to change how you locally manage the device.
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Initiating a reset will return the device to the last cumulative Windows update, and remove all local user files and configuration, including:
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- The device account
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- MDM enrollment
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- Domain join or Azure AD join information
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- Local admins on the device
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- Configurations from MDM or the Settings app
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**To reset a Surface Hub**
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1. On your Surface Hub, open **Settings**.
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2. Click **Update & Security**.
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3. Click **Recovery**, and then click **Get started**.
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**Important Note**</br>
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Performing a device reset may take up to 6 hours. Do not interrupt the reset process. Interrupting the process will render the device inoperable, requiring warranty service to return to normal functionality.
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After the reset, Surface Hub restarts the [first run program](first-run-program-surface-hub.md) again.
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## Related topics
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[Manage Microsoft Surface Hub](manage-surface-hub.md)
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[Microsoft Surface Hub administrator's guide](surface-hub-administrators-guide.md) |