mirror of
https://github.com/MicrosoftDocs/windows-itpro-docs.git
synced 2025-05-13 05:47:23 +00:00
51 lines
1.8 KiB
Markdown
51 lines
1.8 KiB
Markdown
---
|
||
title: Troubleshoot multi-app kiosk (Windows 10)
|
||
description: Tips for troubleshooting multi-app kiosk configuration.
|
||
ms.assetid: 14DDDC96-88C7-4181-8415-B371F25726C8
|
||
keywords: ["lockdown", "app restrictions"]
|
||
ms.prod: w10
|
||
ms.mktglfcycl: manage
|
||
ms.sitesec: library
|
||
ms.pagetype: edu, security
|
||
author: jdeckerms
|
||
ms.localizationpriority: medium
|
||
ms.date: 09/27/2017
|
||
ms.author: jdecker
|
||
ms.topic: article
|
||
---
|
||
|
||
# Troubleshoot multi-app kiosk
|
||
|
||
|
||
**Applies to**
|
||
|
||
- Windows 10
|
||
|
||
## Unexpected results
|
||
|
||
For example:
|
||
- Start is not launched in full-screen
|
||
- Blocked hotkeys are allowed
|
||
- Task Manager, Cortana, or Settings can be launched
|
||
- Start layout has more apps than expected
|
||
|
||
**Troubleshooting steps**
|
||
|
||
1. [Verify that the provisioning package is applied successfully](lock-down-windows-10-to-specific-apps.md#validate-provisioning).
|
||
2. Verify that the account (config) is mapped to a profile in the configuration XML file.
|
||
3. Verify that the configuration XML file is authored and formatted correctly. Correct any configuration errors, then create and apply a new provisioning package. Sign out and sign in again to check the new configuration.
|
||
|
||
|
||
## Apps configured in AllowedList are blocked
|
||
|
||
1. Ensure the account is mapped to the correct profile and that the apps are specific for that profile.
|
||
2. Check the EventViewer logs for Applocker and AppxDeployment (under **Application and Services Logs\Microsoft\Windows**).
|
||
|
||
|
||
## Start layout not as expected
|
||
|
||
- Make sure the Start layout is authored correctly. Ensure that the attributes **Size**, **Row**, and **Column** are specified for each application and are valid.
|
||
- Check if the apps included in the Start layout are installed for the assigned access user.
|
||
- Check if the shortcut exists on the target device, if a desktop app is missing on Start.
|
||
|