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61 lines
4.4 KiB
Markdown
61 lines
4.4 KiB
Markdown
---
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title: Resolve Windows 10 upgrade errors - Windows IT Pro
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description: Resolve Windows 10 upgrade errors for ITPros. Technical information for IT professionals to help diagnose Windows setup errors.
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keywords: deploy, error, troubleshoot, windows, 10, upgrade, code, rollback, ITPro
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ms.prod: w10
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ms.mktglfcycl: deploy
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ms.sitesec: library
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ms.pagetype: deploy
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author: greg-lindsay
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ms.date: 04/18/2018
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ms.localizationpriority: medium
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---
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# Resolve Windows 10 upgrade errors : Technical information for IT Pros
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**Applies to**
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- Windows 10
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>[!IMPORTANT]
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>This article contains technical instructions for IT administrators. If you are not an IT administrator, try some of the [quick fixes](quick-fixes.md) described in this article then contact [Microsoft Support](https://support.microsoft.com/contactus/) starting with the Virtual Agent. To talk to a person about your issue, click **Get started** to interact with the Virtual Agent, then enter "Talk to a person" two times. The Virtual Agent can also help you to resolve many Windows upgrade issues. Also see: [Get help with Windows 10 upgrade and installation errors](https://support.microsoft.com/en-us/help/10587/windows-10-get-help-with-upgrade-installation-errors) and [Submit Windows 10 upgrade errors using Feedback Hub](submit-errors.md).
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This article contains a brief introduction to Windows 10 installation processes, and provides resolution procedures that IT administrators can use to resolve issues with Windows 10 upgrade.
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The article was originally one page, but has been divided into sub-topics of different technical levels. Basic level provides common procedures that can resolve several types of upgrade errors. Advanced level requires some experience with detailed troubleshooting methods.
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The following four levels are assigned:
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Level 100: Basic <br>
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Level 200: Moderate <br>
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Level 300: Moderate advanced <br>
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Level 400: Advanced <br>
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## In this guide
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See the following topics in this article:
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- [Quick fixes](quick-fixes.md): \Level 100\ Steps you can take to eliminate many Windows upgrade errors.<br>
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- [SetupDiag](setupdiag.md): \Level 300\ SetupDiag is a new tool to help you isolate the root cause of an upgrade failure.
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- [Troubleshooting upgrade errors](troubleshoot-upgrade-errors.md): \Level 300\ General advice and techniques for troubleshooting Windows 10 upgrade errors, and an explanation of phases used during the upgrade process.<br>
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- [Windows Error Reporting](windows-error-reporting.md): \Level 300\ How to use Event Viewer to review details about a Windows 10 upgrade.
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- [Upgrade error codes](upgrade-error-codes.md): \Level 400\ The components of an error code are explained.
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- [Result codes](upgrade-error-codes.md#result-codes): Information about result codes.
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- [Extend codes](upgrade-error-codes.md#extend-codes): Information about extend codes.
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- [Log files](log-files.md): \Level 400\ A list and description of log files useful for troubleshooting.
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- [Log entry structure](log-files.md#log-entry-structure): The format of a log entry is described.
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- [Analyze log files](log-files.md#analyze-log-files): General procedures for log file analysis, and an example.
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- [Resolution procedures](resolution-procedures.md): \Level 200\ Causes and mitigation procedures associated with specific error codes.
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- [0xC1900101](resolution-procedures.md#0xc1900101): Information about the 0xC1900101 result code.
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- [0x800xxxxx](resolution-procedures.md#0x800xxxxx): Information about result codes that start with 0x800.
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- [Other result codes](resolution-procedures.md#other-result-codes): Additional causes and mitigation procedures are provided for some result codes.
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- [Other error codes](resolution-procedures.md#other-error-codes): Additional causes and mitigation procedures are provided for some error codes.
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- [Submit Windows 10 upgrade errors](submit-errors.md): \Level 100\ Submit upgrade errors to Microsoft for analysis.
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## Related topics
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[Windows 10 FAQ for IT professionals](https://technet.microsoft.com/en-us/windows/dn798755.aspx)
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<br>[Windows 10 Enterprise system requirements](https://technet.microsoft.com/en-us/windows/dn798752.aspx)
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<br>[Windows 10 Specifications](https://www.microsoft.com/en-us/windows/Windows-10-specifications)
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<br>[Windows 10 IT pro forums](https://social.technet.microsoft.com/Forums/en-US/home?category=Windows10ITPro)
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<br>[Fix Windows Update errors by using the DISM or System Update Readiness tool](https://support.microsoft.com/kb/947821)
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<br> |