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windows-itpro-docs/windows/client-management/data-collection-for-802-authentication.md
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Data collection for troubleshooting 802.1X authentication dansimp Use the steps in this article to collect data that can be used to troubleshoot 802.1X authentication issues. troubleshooting, data collection, data, 802.1X authentication, authentication, data w10 library dansimp medium dansimp troubleshooting

Data collection for troubleshooting 802.1X authentication

Use the following steps to collect data that can be used to troubleshoot 802.1X authentication issues. When you have collected data, see Advanced troubleshooting 802.1X authentication.

Capture wireless/wired functionality logs

Use the following steps to collect wireless and wired logs on Windows and Windows Server:

  1. Create C:\MSLOG on the client machine to store captured logs.

  2. Launch an elevated command prompt on the client machine, and run the following commands to start a RAS trace log and a Wireless/Wired scenario log.

    Wireless Windows 8.1 and Windows 10:

    netsh ras set tracing * enabled
netsh trace start scenario=wlan,wlan_wpp,wlan_dbg,wireless_dbg globallevel=0xff capture=yes maxsize=1024 tracefile=C:\MSLOG\%COMPUTERNAME%_wireless_cli.etl


    Wireless Windows 7 and Windows 8:

    netsh ras set tracing * enabled
netsh trace start scenario=wlan,wlan_wpp,wlan_dbg globallevel=0xff capture=yes maxsize=1024 tracefile=C:\MSLOG\%COMPUTERNAME%_wireless_cli.etl


    Wired client, regardless of version

    netsh ras set tracing * enabled
netsh trace start scenario=lan globallevel=0xff capture=yes maxsize=1024 tracefile=C:\MSLOG\%COMPUTERNAME%_wired_cli.etl

  3. Run the following command to enable CAPI2 logging and increase the size :

    wevtutil.exe sl Microsoft-Windows-CAPI2/Operational /e:true
wevtutil sl Microsoft-Windows-CAPI2/Operational /ms:104857600

  4. Create C:\MSLOG on the NPS to store captured logs.

  5. Launch an elevated command prompt on the NPS server and run the following commands to start a RAS trace log and a Wireless/Wired scenario log:

    Windows Server 2012 R2, Windows Server 2016 wireless network:

    netsh ras set tracing * enabled
netsh trace start scenario=wlan,wlan_wpp,wlan_dbg,wireless_dbg globallevel=0xff capture=yes maxsize=1024 tracefile=C:\MSLOG\%COMPUTERNAME%_wireless_nps.etl


    Windows Server 2008 R2, Windows Server 2012 wireless network

    netsh ras set tracing * enabled
netsh trace start scenario=wlan,wlan_wpp,wlan_dbg globallevel=0xff capture=yes maxsize=1024 tracefile=C:\MSLOG\%COMPUTERNAME%_wireless_nps.etl


    Wired network

    netsh ras set tracing * enabled
netsh trace start scenario=lan globallevel=0xff capture=yes maxsize=1024 tracefile=C:\MSLOG\%COMPUTERNAME%_wired_nps.etl

  6. Run the following command to enable CAPI2 logging and increase the size :

     wevtutil.exe sl Microsoft-Windows-CAPI2/Operational /e:true
 wevtutil sl Microsoft-Windows-CAPI2/Operational /ms:104857600

  7. Run the following command from the command prompt on the client machine and start PSR to capture screen images:

    Note

    When the mouse button is clicked, the cursor will blink in red while capturing a screen image.

    psr /start /output c:\MSLOG\%computername%_psr.zip /maxsc 100

  8. Repro the issue.

  9. Run the following command on the client PC to stop the PSR capturing:

    psr /stop

  10. Run the following commands from the command prompt on the NPS server.

    • To stop RAS trace log and wireless scenario log:

      netsh trace stop
netsh ras set tracing * disabled

    • To disable and copy CAPI2 log:

      wevtutil.exe sl Microsoft-Windows-CAPI2/Operational /e:false
wevtutil.exe epl Microsoft-Windows-CAPI2/Operational C:\MSLOG\%COMPUTERNAME%_CAPI2.evtx

  11. Run the following commands on the client PC.

    • To stop RAS trace log and wireless scenario log:

      netsh trace stop
netsh ras set tracing * disabled

    • To disable and copy the CAPI2 log:

      wevtutil.exe sl Microsoft-Windows-CAPI2/Operational /e:false
wevtutil.exe epl Microsoft-Windows-CAPI2/Operational C:\MSLOG\%COMPUTERNAME%_CAPI2.evtx

  12. Save the following logs on the client and the NPS:

    Client

    • C:\MSLOG%computername%_psr.zip
    • C:\MSLOG%COMPUTERNAME%_CAPI2.evtx
    • C:\MSLOG%COMPUTERNAME%_wireless_cli.etl
    • C:\MSLOG%COMPUTERNAME%_wireless_cli.cab
    • All log files and folders in %Systemroot%\Tracing

    NPS

    • C:\MSLOG%COMPUTERNAME%_CAPI2.evtx
    • C:\MSLOG%COMPUTERNAME%_wireless_nps.etl (%COMPUTERNAME%_wired_nps.etl for wired scenario)
    • C:\MSLOG%COMPUTERNAME%_wireless_nps.cab (%COMPUTERNAME%_wired_nps.cab for wired scenario)
    • All log files and folders in %Systemroot%\Tracing

Save environment and configuration information

On Windows client

  1. Create C:\MSLOG to store captured logs.

  2. Launch a command prompt as an administrator.

  3. Run the following commands.

    • Environment information and Group Policy application status
    gpresult /H C:\MSLOG\%COMPUTERNAME%_gpresult.htm
msinfo32 /report c:\MSLOG\%COMPUTERNAME%_msinfo32.txt
ipconfig /all > c:\MSLOG\%COMPUTERNAME%_ipconfig.txt
route print > c:\MSLOG\%COMPUTERNAME%_route_print.txt
    • Event logs
    wevtutil epl Application c:\MSLOG\%COMPUTERNAME%_Application.evtx
wevtutil epl System c:\MSLOG\%COMPUTERNAME%_System.evtx
wevtutil epl Security c:\MSLOG\%COMPUTERNAME%_Security.evtx
wevtutil epl Microsoft-Windows-GroupPolicy/Operational C:\MSLOG\%COMPUTERNAME%_GroupPolicy_Operational.evtx
wevtutil epl "Microsoft-Windows-WLAN-AutoConfig/Operational" c:\MSLOG\%COMPUTERNAME%_Microsoft-Windows-WLAN-AutoConfig-Operational.evtx
wevtutil epl "Microsoft-Windows-Wired-AutoConfig/Operational" c:\MSLOG\%COMPUTERNAME%_Microsoft-Windows-Wired-AutoConfig-Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServicesClient-CredentialRoaming/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-CredentialRoaming_Operational.evtx
wevtutil epl Microsoft-Windows-CertPoleEng/Operational c:\MSLOG\%COMPUTERNAME%_CertPoleEng_Operational.evtx
    • For Windows 8 and later, also run these commands for event logs:
    wevtutil epl Microsoft-Windows-CertificateServicesClient-Lifecycle-System/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-Lifecycle-System_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServicesClient-Lifecycle-User/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-Lifecycle-User_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServices-Deployment/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServices-Deployment_Operational.evtx
    • Certificates Store information:
    certutil -v -silent -store MY > c:\MSLOG\%COMPUTERNAME%_cert-Personal-Registry.txt
certutil -v -silent -store ROOT > c:\MSLOG\%COMPUTERNAME%_cert-TrustedRootCA-Registry.txt
certutil -v -silent -store -grouppolicy ROOT > c:\MSLOG\%COMPUTERNAME%_cert-TrustedRootCA-GroupPolicy.txt
certutil -v -silent -store -enterprise ROOT > c:\MSLOG\%COMPUTERNAME%_TrustedRootCA-Enterprise.txt
certutil -v -silent -store TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-Reg.txt
certutil -v -silent -store -grouppolicy TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-GroupPolicy.txt
certutil -v -silent -store -enterprise TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-Enterprise.txt
certutil -v -silent -store CA > c:\MSLOG\%COMPUTERNAME%_cert-IntermediateCA-Registry.txt
certutil -v -silent -store -grouppolicy CA > c:\MSLOG\%COMPUTERNAME%_cert-IntermediateCA-GroupPolicy.txt
certutil -v -silent -store -enterprise CA > c:\MSLOG\%COMPUTERNAME%_cert-Intermediate-Enterprise.txt
certutil -v -silent -store AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-Registry.txt
certutil -v -silent -store -grouppolicy AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-GroupPolicy.txt
certutil -v -silent -store -enterprise AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-Enterprise.txt
certutil -v -silent -store SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-Registry.txt
certutil -v -silent -store -grouppolicy SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-GroupPolicy.txt
certutil -v -silent -store -enterprise SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-Enterprise.txt
certutil -v -silent -store -enterprise NTAUTH > c:\MSLOG\%COMPUTERNAME%_cert-NtAuth-Enterprise.txt
certutil -v -silent -user -store MY > c:\MSLOG\%COMPUTERNAME%_cert-User-Personal-Registry.txt
certutil -v -silent -user -store ROOT > c:\MSLOG\%COMPUTERNAME%_cert-User-TrustedRootCA-Registry.txt
certutil -v -silent -user -store -enterprise ROOT > c:\MSLOG\%COMPUTERNAME%_cert-User-TrustedRootCA-Enterprise.txt
certutil -v -silent -user -store TRUST > c:\MSLOG\%COMPUTERNAME%_cert-User-EnterpriseTrust-Registry.txt
certutil -v -silent -user -store -grouppolicy TRUST > c:\MSLOG\%COMPUTERNAME%_cert-User-EnterpriseTrust-GroupPolicy.txt
certutil -v -silent -user -store CA > c:\MSLOG\%COMPUTERNAME%_cert-User-IntermediateCA-Registry.txt
certutil -v -silent -user -store -grouppolicy CA > c:\MSLOG\%COMPUTERNAME%_cert-User-IntermediateCA-GroupPolicy.txt
certutil -v -silent -user -store Disallowed > c:\MSLOG\%COMPUTERNAME%_cert-User-UntrustedCertificates-Registry.txt
certutil -v -silent -user -store -grouppolicy Disallowed > c:\MSLOG\%COMPUTERNAME%_cert-User-UntrustedCertificates-GroupPolicy.txt
certutil -v -silent -user -store AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-3rdPartyRootCA-Registry.txt
certutil -v -silent -user -store -grouppolicy AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-3rdPartyRootCA-GroupPolicy.txt
certutil -v -silent -user -store SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-SmartCardRoot-Registry.txt
certutil -v -silent -user -store -grouppolicy SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-SmartCardRoot-GroupPolicy.txt
certutil -v -silent -user -store UserDS > c:\MSLOG\%COMPUTERNAME%_cert-User-UserDS.txt
    • Wireless LAN client information:
    netsh wlan show all > c:\MSLOG\%COMPUTERNAME%_wlan_show_all.txt
netsh wlan export profile folder=c:\MSLOG\
    • Wired LAN Client information
    netsh lan show interfaces > c:\MSLOG\%computername%_lan_interfaces.txt
netsh lan show profiles > c:\MSLOG\%computername%_lan_profiles.txt
netsh lan show settings > c:\MSLOG\%computername%_lan_settings.txt
netsh lan export profile folder=c:\MSLOG\

  4. Save the logs stored in C:\MSLOG.

On NPS

  1. Create C:\MSLOG to store captured logs.

  2. Launch a command prompt as an administrator.

  3. Run the following commands.

    • Environmental information and Group Policies application status:
    gpresult /H C:\MSLOG\%COMPUTERNAME%_gpresult.txt
msinfo32 /report c:\MSLOG\%COMPUTERNAME%_msinfo32.txt
ipconfig /all > c:\MSLOG\%COMPUTERNAME%_ipconfig.txt
route print > c:\MSLOG\%COMPUTERNAME%_route_print.txt
    • Event logs:
    wevtutil epl Application c:\MSLOG\%COMPUTERNAME%_Application.evtx
wevtutil epl System c:\MSLOG\%COMPUTERNAME%_System.evtx
wevtutil epl Security c:\MSLOG\%COMPUTERNAME%_Security.evtx
wevtutil epl Microsoft-Windows-GroupPolicy/Operational c:\MSLOG\%COMPUTERNAME%_GroupPolicy_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServicesClient-CredentialRoaming/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-CredentialRoaming_Operational.evtx
wevtutil epl Microsoft-Windows-CertPoleEng/Operational c:\MSLOG\%COMPUTERNAME%_CertPoleEng_Operational.evtx
    • Run the following 3 commands on Windows Server 2012 and later:
    wevtutil epl Microsoft-Windows-CertificateServicesClient-Lifecycle-System/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-Lifecycle-System_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServicesClient-Lifecycle-User/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-Lifecycle-User_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServices-Deployment/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServices-Deployment_Operational.evtx
    • Certificates store information
    certutil -v -silent -store MY > c:\MSLOG\%COMPUTERNAME%_cert-Personal-Registry.txt
certutil -v -silent -store ROOT > c:\MSLOG\%COMPUTERNAME%_cert-TrustedRootCA-Registry.txt
certutil -v -silent -store -grouppolicy ROOT > c:\MSLOG\%COMPUTERNAME%_cert-TrustedRootCA-GroupPolicy.txt
certutil -v -silent -store -enterprise ROOT > c:\MSLOG\%COMPUTERNAME%_TrustedRootCA-Enterprise.txt
certutil -v -silent -store TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-Reg.txt
certutil -v -silent -store -grouppolicy TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-GroupPolicy.txt
certutil -v -silent -store -enterprise TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-Enterprise.txt
certutil -v -silent -store CA > c:\MSLOG\%COMPUTERNAME%_cert-IntermediateCA-Registry.txt
certutil -v -silent -store -grouppolicy CA > c:\MSLOG\%COMPUTERNAME%_cert-IntermediateCA-GroupPolicy.txt
certutil -v -silent -store -enterprise CA > c:\MSLOG\%COMPUTERNAME%_cert-Intermediate-Enterprise.txt
certutil -v -silent -store AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-Registry.txt
certutil -v -silent -store -grouppolicy AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-GroupPolicy.txt
certutil -v -silent -store -enterprise AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-Enterprise.txt
certutil -v -silent -store SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-Registry.txt
certutil -v -silent -store -grouppolicy SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-GroupPolicy.txt
certutil -v -silent -store -enterprise SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-Enterprise.txt
certutil -v -silent -store -enterprise NTAUTH > c:\MSLOG\%COMPUTERNAME%_cert-NtAuth-Enterprise.txt
certutil -v -silent -user -store MY > c:\MSLOG\%COMPUTERNAME%_cert-User-Personal-Registry.txt
certutil -v -silent -user -store ROOT > c:\MSLOG\%COMPUTERNAME%_cert-User-TrustedRootCA-Registry.txt
certutil -v -silent -user -store -enterprise ROOT > c:\MSLOG\%COMPUTERNAME%_cert-User-TrustedRootCA-Enterprise.txt
certutil -v -silent -user -store TRUST > c:\MSLOG\%COMPUTERNAME%_cert-User-EnterpriseTrust-Registry.txt
certutil -v -silent -user -store -grouppolicy TRUST > c:\MSLOG\%COMPUTERNAME%_cert-User-EnterpriseTrust-GroupPolicy.txt
certutil -v -silent -user -store CA > c:\MSLOG\%COMPUTERNAME%_cert-User-IntermediateCA-Registry.txt
certutil -v -silent -user -store -grouppolicy CA > c:\MSLOG\%COMPUTERNAME%_cert-User-IntermediateCA-GroupPolicy.txt
certutil -v -silent -user -store Disallowed > c:\MSLOG\%COMPUTERNAME%_cert-User-UntrustedCertificates-Registry.txt
certutil -v -silent -user -store -grouppolicy Disallowed > c:\MSLOG\%COMPUTERNAME%_cert-User-UntrustedCertificates-GroupPolicy.txt
certutil -v -silent -user -store AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-3rdPartyRootCA-Registry.txt
certutil -v -silent -user -store -grouppolicy AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-3rdPartyRootCA-GroupPolicy.txt
certutil -v -silent -user -store SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-SmartCardRoot-Registry.txt
certutil -v -silent -user -store -grouppolicy SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-SmartCardRoot-GroupPolicy.txt
certutil -v -silent -user -store UserDS > c:\MSLOG\%COMPUTERNAME%_cert-User-UserDS.txt
    • NPS configuration information:
    netsh nps show config > C:\MSLOG\%COMPUTERNAME%_nps_show_config.txt
netsh nps export filename=C:\MSLOG\%COMPUTERNAME%_nps_export.xml exportPSK=YES

  4. Take the following steps to save an NPS accounting log.

    1. Open Administrative tools > Network Policy Server.
    2. On the Network Policy Server administration tool, select Accounting in the left pane.
    3. Click Change Log File Properties.
    4. On the Log File tab, note the log file naming convention shown as Name and the log file location shown in Directory box.
    5. Copy the log file to C:\MSLOG.

  5. Save the logs stored in C:\MSLOG.

Certification Authority (CA) (OPTIONAL)

  1. On a CA, launch a command prompt as an administrator. Create C:\MSLOG to store captured logs.

  2. Run the following commands.

    • Environmental information and Group Policies application status
    gpresult /H C:\MSLOG\%COMPUTERNAME%_gpresult.txt
msinfo32 /report c:\MSLOG\%COMPUTERNAME%_msinfo32.txt
ipconfig /all > c:\MSLOG\%COMPUTERNAME%_ipconfig.txt
route print > c:\MSLOG\%COMPUTERNAME%_route_print.txt
    • Event logs
    wevtutil epl Application c:\MSLOG\%COMPUTERNAME%_Application.evtx
wevtutil epl System c:\MSLOG\%COMPUTERNAME%_System.evtx
wevtutil epl Security c:\MSLOG\%COMPUTERNAME%_Security.evtx
wevtutil epl Microsoft-Windows-GroupPolicy/Operational c:\MSLOG\%COMPUTERNAME%_GroupPolicy_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServicesClient-CredentialRoaming/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-CredentialRoaming_Operational.evtx
wevtutil epl Microsoft-Windows-CertPoleEng/Operational c:\MSLOG\%COMPUTERNAME%_CertPoleEng_Operational.evtx
    • Run the following 3 lines on Windows 2012 and up
    wevtutil epl Microsoft-Windows-CertificateServicesClient-Lifecycle-System/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-Lifecycle-System_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServicesClient-Lifecycle-User/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServicesClient-Lifecycle-User_Operational.evtx
wevtutil epl Microsoft-Windows-CertificateServices-Deployment/Operational c:\MSLOG\%COMPUTERNAME%_CertificateServices-Deployment_Operational.evtx
    • Certificates store information
    certutil -v -silent -store MY > c:\MSLOG\%COMPUTERNAME%_cert-Personal-Registry.txt
certutil -v -silent -store ROOT > c:\MSLOG\%COMPUTERNAME%_cert-TrustedRootCA-Registry.txt
certutil -v -silent -store -grouppolicy ROOT > c:\MSLOG\%COMPUTERNAME%_cert-TrustedRootCA-GroupPolicy.txt
certutil -v -silent -store -enterprise ROOT > c:\MSLOG\%COMPUTERNAME%_TrustedRootCA-Enterprise.txt
certutil -v -silent -store TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-Reg.txt
certutil -v -silent -store -grouppolicy TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-GroupPolicy.txt
certutil -v -silent -store -enterprise TRUST > c:\MSLOG\%COMPUTERNAME%_cert-EnterpriseTrust-Enterprise.txt
certutil -v -silent -store CA > c:\MSLOG\%COMPUTERNAME%_cert-IntermediateCA-Registry.txt
certutil -v -silent -store -grouppolicy CA > c:\MSLOG\%COMPUTERNAME%_cert-IntermediateCA-GroupPolicy.txt
certutil -v -silent -store -enterprise CA > c:\MSLOG\%COMPUTERNAME%_cert-Intermediate-Enterprise.txt
certutil -v -silent -store AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-Registry.txt
certutil -v -silent -store -grouppolicy AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-GroupPolicy.txt
certutil -v -silent -store -enterprise AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-3rdPartyRootCA-Enterprise.txt
certutil -v -silent -store SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-Registry.txt
certutil -v -silent -store -grouppolicy SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-GroupPolicy.txt
certutil -v -silent -store -enterprise SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-SmartCardRoot-Enterprise.txt
certutil -v -silent -store -enterprise NTAUTH > c:\MSLOG\%COMPUTERNAME%_cert-NtAuth-Enterprise.txt
certutil -v -silent -user -store MY > c:\MSLOG\%COMPUTERNAME%_cert-User-Personal-Registry.txt
certutil -v -silent -user -store ROOT > c:\MSLOG\%COMPUTERNAME%_cert-User-TrustedRootCA-Registry.txt
certutil -v -silent -user -store -enterprise ROOT > c:\MSLOG\%COMPUTERNAME%_cert-User-TrustedRootCA-Enterprise.txt
certutil -v -silent -user -store TRUST > c:\MSLOG\%COMPUTERNAME%_cert-User-EnterpriseTrust-Registry.txt
certutil -v -silent -user -store -grouppolicy TRUST > c:\MSLOG\%COMPUTERNAME%_cert-User-EnterpriseTrust-GroupPolicy.txt
certutil -v -silent -user -store CA > c:\MSLOG\%COMPUTERNAME%_cert-User-IntermediateCA-Registry.txt
certutil -v -silent -user -store -grouppolicy CA > c:\MSLOG\%COMPUTERNAME%_cert-User-IntermediateCA-GroupPolicy.txt
certutil -v -silent -user -store Disallowed > c:\MSLOG\%COMPUTERNAME%_cert-User-UntrustedCertificates-Registry.txt
certutil -v -silent -user -store -grouppolicy Disallowed > c:\MSLOG\%COMPUTERNAME%_cert-User-UntrustedCertificates-GroupPolicy.txt
certutil -v -silent -user -store AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-3rdPartyRootCA-Registry.txt
certutil -v -silent -user -store -grouppolicy AuthRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-3rdPartyRootCA-GroupPolicy.txt
certutil -v -silent -user -store SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-SmartCardRoot-Registry.txt
certutil -v -silent -user -store -grouppolicy SmartCardRoot > c:\MSLOG\%COMPUTERNAME%_cert-User-SmartCardRoot-GroupPolicy.txt
certutil -v -silent -user -store UserDS > c:\MSLOG\%COMPUTERNAME%_cert-User-UserDS.txt
    • CA configuration information
    reg save HKLM\System\CurrentControlSet\Services\CertSvc c:\MSLOG\%COMPUTERNAME%_CertSvc.hiv
reg export HKLM\System\CurrentControlSet\Services\CertSvc c:\MSLOG\%COMPUTERNAME%_CertSvc.txt
reg save HKLM\SOFTWARE\Microsoft\Cryptography c:\MSLOG\%COMPUTERNAME%_Cryptography.hiv
reg export HKLM\SOFTWARE\Microsoft\Cryptography c:\MSLOG\%COMPUTERNAME%_Cryptography.txt

  3. Copy the following files, if exist, to C:\MSLOG: %windir%\CAPolicy.inf

  4. Log on to a domain controller and create C:\MSLOG to store captured logs.

  5. Launch Windows PowerShell as an administrator.

  6. Run the following PowerShell cmdlets. Replace the domain name in ";.. ,DC=test,DC=local"; with appropriate domain name. The example shows commands for ";test.local"; domain.

    Import-Module ActiveDirectory
Get-ADObject -SearchBase ";CN=Public Key Services,CN=Services,CN=Configuration,DC=test,DC=local"; -Filter * -Properties * | fl * > C:\MSLOG\Get-ADObject_$Env:COMPUTERNAME.txt

  7. Save the following logs.

    • All files in C:\MSLOG on the CA
    • All files in C:\MSLOG on the domain controller