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80 lines
3.5 KiB
Markdown
80 lines
3.5 KiB
Markdown
---
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title: Top support solutions for Surface devices
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description: Find top solutions for common issues using Surface devices in the enterprise.
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ms.assetid: CF58F74D-8077-48C3-981E-FCFDCA34B34A
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ms.reviewer:
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manager: dansimp
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keywords: Troubleshoot common problems, setup issues
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ms.prod: w10
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ms.mktglfcycl: support
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ms.sitesec: library
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ms.pagetype: surfacehub
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author: dansimp
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ms.author: dansimp
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ms.topic: article
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ms.date: 09/26/2019
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ms.localizationpriority: medium
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ms.audience: itpro
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---
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# Top support solutions for Surface devices
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Microsoft regularly releases both updates and solutions for Surface devices. To ensure your devices can receive future updates, including security updates, it's important to keep your Surface devices updated. For a complete listing of the update history, see [Surface update history](https://www.microsoft.com/surface/support/install-update-activate/surface-update-history) and [Install Surface and Windows updates](https://www.microsoft.com/surface/support/performance-and-maintenance/install-software-updates-for-surface?os=windows-10&=undefined).
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These are the top Microsoft Support solutions for common issues experienced when using Surface devices in an enterprise.
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## Screen cracked or scratched issues
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- [Contact Microsoft Support](https://support.microsoft.com/supportforbusiness/productselection)
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## Surface Power or battery Issues
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- [How to Charge Surface(Surface PSU information)](https://support.microsoft.com/help/4023496)
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- [Surface battery won’t charge or Surface won’t run on battery](https://support.microsoft.com/help/4023536)
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- [Surface won’t turn on or wake from sleep](https://support.microsoft.com/help/4023537)
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- [Maximize your Surface battery life](https://support.microsoft.com/help/4483194)
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## Device cover or keyboard issues
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- [Troubleshoot your Surface Type Cover or keyboard](https://www.microsoft.com/surface/support/hardware-and-drivers/troubleshoot-surface-keyboards)
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## Surface Dock Issues
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- [Troubleshoot Surface Dock and docking stations](https://support.microsoft.com/help/4023468/surface-troubleshoot-surface-dock-and-docking-stations)
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- [Troubleshoot connecting Surface to a second screen](https://support.microsoft.com/help/4023496)
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- [Microsoft Surface Dock Firmware Update](https://docs.microsoft.com/surface/surface-dock-updater)
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## Surface Drivers and Firmware
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- [Surface Update History](https://support.microsoft.com/help/4036283)
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- [Download drivers and firmware for Surface](https://support.microsoft.com/help/4023482)
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- [Deploy the latest firmware and drivers for Surface devices](https://docs.microsoft.com/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices)
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- [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-pro-3-firmware-updates)
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- [How to manage Surface driver updates in Configuration Manager](https://support.microsoft.com/help/4098906)
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## Deployment Issues
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- [DISK0 not found when you deploy Windows on Surface Pro Model 1796 or Surface Laptop](https://support.microsoft.com/help/4046108)
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- [Surface Pro Model 1796 and Surface Laptop 1TB display two drives](https://support.microsoft.com/help/4046105)
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- [System SKU reference](https://docs.microsoft.com/surface/surface-system-sku-reference)
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## Reset device
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- [Creating and using a USB recovery drive for Surface](https://support.microsoft.com/help/4023512)
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- [FAQ: Protecting your data if you send your Surface in for Service](https://support.microsoft.com/help/4023508)
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- [Microsoft Surface Data Eraser](https://docs.microsoft.com/surface/microsoft-surface-data-eraser)
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