windows-itpro-docs/windows/deployment/windows-autopatch/prepare/windows-autopatch-fix-issues.md

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title	description	ms.date	ms.prod	ms.technology	ms.topic	ms.localizationpriority	author	ms.author	manager	msreviewer
Fix issues found by the Readiness assessment tool	This article details how to fix issues found by the Readiness assessment tool	05/30/2022	w11	windows	how-to	medium	tiaraquan	tiaraquan	dougeby	hathind

Fix issues found by the Readiness assessment tool

Seeing issues with your tenant? This article details how to remediate issues found with your tenant.

Check results

For each check, the tool will report one of four possible results:

Result	Meaning
Ready	No action is required before completing enrollment.
Advisory	Follow the steps in the tool or this article for the best experience with enrollment and for users. You can complete enrollment, but you must fix these issues before you deploy your first device.
Not ready	You must fix these issues before enrollment. You won’t be able to enroll into Windows Autopatch if you don't fix these issues. Follow the steps in the tool or this article to resolve them.
Error	The Azure Active Directory (AD) role you're using doesn't have sufficient permission to run this check or your tenant is not properly licensed for Microsoft Intune.

Note

The results reported by this tool reflect the status of your settings only at the time that you ran it. If you make changes later to policies in Microsoft Intune, Azure Active Directory (AD), or Microsoft 365, items that were "Ready" can become "Not ready". To avoid problems with Windows Autopatch operations, review the specific settings described in this article before you change any policies.

Microsoft Intune settings

You can access Intune settings at the Microsoft Endpoint Manager admin center.

Unlicensed admins

This setting must be turned on to avoid a "lack of permissions" error when we interact with your Azure Active Directory (AD) organization.

Result	Meaning
Not ready	Allow access to unlicensed admins should be turned on. Without this setting enabled, errors can occur when we try to access your Azure AD organization for service. You can safely enable this setting without worrying about security implications. The scope of access is defined by the roles assigned to users, including our operations staff. For more information, see Unlicensed admins.

Update rings for Windows 10 or later

Your "Windows 10 update ring" policy in Intune must not target any Windows Autopatch devices.

Result	Meaning
Not ready	You have an "update ring" policy that targets all devices, all users, or both. To resolve, change the policy to use an assignment that targets a specific Azure Active Directory (AD) group that doesn't include any Windows Autopatch devices. For more information, see Manage Windows 10 software updates in Intune.
Advisory	Both the Modern Workplace Devices - All and Modern Workplace - All Azure AD groups are groups that we create after you enroll in Windows Autopatch. You can continue with enrollment. However, you must resolve the advisory prior to deploying your first device. To resolve the advisory, see Maintain the Windows Autopatch environment.

Azure Active Directory settings

You can access Azure Active Directory (AD) settings in the Azure portal.

Conditional access policies

Conditional access policies must not prevent Windows Autopatch from connecting to your tenant.

Result	Meaning
Advisory	You have at least one conditional access policy that targets all users or at least one conditional access policy set as required for multi-factor authentication. These policies could prevent Windows Autopatch from managing the Windows Autopatch service. During enrollment, we'll attempt to exclude Windows Autopatch service accounts from relevant conditional access policies and apply new conditional access policies to restrict access to these accounts. However, if we're unsuccessful, this can cause errors during your enrollment experience. For best practice, create an assignment that targets a specific Azure Active Directory (AD) group that doesn't include Windows Autopatch service accounts.
Error	The Intune Administrator role doesn't have sufficient permissions for this check. You'll also need to have these Azure Active Directory (AD) roles assigned to run this check: Security Reader Security Administrator Conditional Access Administrator Global Reader Devices Administrator

Licenses

Windows Autopatch requires the following licenses:

Result	Meaning
Not ready	Windows Autopatch requires Windows 10/11 Enterprise E3 (or higher) to be assigned to your users. Additionally, Azure Active Directory Premium, and Microsoft Intune are required. For more information, see more about licenses.

Windows Autopatch cloud service accounts

Certain account names could conflict with account names created by Windows Autopatch.

Result	Meaning
Not ready	You have at least one account name that will conflict with account names created by Windows Autopatch. The cloud service accounts are: MsAdmin MsAdminInt MsTest You must either rename or remove conflicting accounts to move forward with enrolling to the Windows Autopatch service as we'll create these accounts as part of running our service. For more information, see Tenant Access.

Security defaults

Security defaults in Azure Active Directory (AD) will prevent Windows Autopatch from managing your devices.

Result	Meaning
Not ready	You have Security defaults turned on. Turn off Security defaults and set up conditional access policies. For more information, see Common conditional access policies.