windows-itpro-docs/devices/surface/support-solutions-surface.md
2020-03-23 09:57:33 -07:00

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Top support solutions for Surface devices Find top solutions for common issues using Surface devices in the enterprise. CF58F74D-8077-48C3-981E-FCFDCA34B34A dansimp Troubleshoot common problems, setup issues w10 support library surfacehub coveminer v-jokai article 09/26/2019 medium itpro

Top support solutions for Surface devices

Note

Home users: This article is only intended for use by IT professionals and technical support agents, and applies only to Surface devices. If you're looking for help with a problem with your home device, please see Surface Devices Help.

Microsoft regularly releases both updates and solutions for Surface devices. To ensure your devices can receive future updates, including security updates, it's important to keep your Surface devices updated. For a complete listing of the update history, see Surface update history and Install Surface and Windows updates.

These are the top Microsoft Support solutions for common issues experienced when using Surface devices in an enterprise.

Screen cracked or scratched issues

Surface Power or battery Issues

Device cover or keyboard issues

Surface Dock Issues

Surface Drivers and Firmware

Deployment Issues

Reset device