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22 lines
1.2 KiB
Markdown
22 lines
1.2 KiB
Markdown
---
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title: What to do if the Connect app in Surface Hub exits unexpectedly
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description: Describes how to resolve an issue where the Connect app in Surface Hub exits to the Welcome screen after cycling through inputs.
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ms.assetid: 9576f4e4-d936-4235-8a03-d8a6fe9e8fec
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ms.reviewer:
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manager:
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keywords: surface, hub, connect, input, displayport
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ms.prod: surface-hub
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ms.sitesec: library
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author: todmccoy
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ms.author: v-todmc
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ms.topic: article
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ms.localizationpriority: medium
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---
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# What to do if the Connect app in Surface Hub exits unexpectedly
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At times, a wired Connect session that is started from the Welcome screen by connecting a DisplayPort input will exit back to the Welcome screen after using the side keypad or the source button to cycle through all source inputs.
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This is an issue in the Connect app and its default full-screen state. By changing the size of the app, or by selecting a DisplayPort input thumbnail in the Connect app, you can prevent input cycling from affecting the app.
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The way to resolve this issue is to first launch the Connect app from the Welcome screen, and THEN connect a DisplayPort input. If the input is already connected, manually select the thumbnail. |