windows-itpro-docs/windows/client-management/mdm/policy-csp-admx-remoteassistance.md

---
title: ADMX_RemoteAssistance Policy CSP
description: Learn more about the ADMX_RemoteAssistance Area in Policy CSP.
ms.date: 08/06/2024
---

<!-- Auto-Generated CSP Document -->

<!-- ADMX_RemoteAssistance-Begin -->
# Policy CSP - ADMX_RemoteAssistance

[!INCLUDE [ADMX-backed CSP tip](includes/mdm-admx-csp-note.md)]

<!-- ADMX_RemoteAssistance-Editable-Begin -->
<!-- Add any additional information about this policy here. Anything outside this section will get overwritten. -->
<!-- ADMX_RemoteAssistance-Editable-End -->

<!-- RA_EncryptedTicketOnly-Begin -->
## RA_EncryptedTicketOnly

<!-- RA_EncryptedTicketOnly-Applicability-Begin -->
| Scope | Editions | Applicable OS |
|:--|:--|:--|
| ✅ Device <br> ❌ User | ✅ Pro <br> ✅ Enterprise <br> ✅ Education <br> ✅ Windows SE <br> ✅ IoT Enterprise / IoT Enterprise LTSC | ✅ Windows 10, version 2004 with [KB5005101](https://support.microsoft.com/help/5005101) [10.0.19041.1202] and later <br> ✅ Windows 10, version 20H2 with [KB5005101](https://support.microsoft.com/help/5005101) [10.0.19042.1202] and later <br> ✅ Windows 10, version 21H1 with [KB5005101](https://support.microsoft.com/help/5005101) [10.0.19043.1202] and later <br> ✅ Windows 11, version 21H2 [10.0.22000] and later |
<!-- RA_EncryptedTicketOnly-Applicability-End -->

<!-- RA_EncryptedTicketOnly-OmaUri-Begin -->
```Device
./Device/Vendor/MSFT/Policy/Config/ADMX_RemoteAssistance/RA_EncryptedTicketOnly
```
<!-- RA_EncryptedTicketOnly-OmaUri-End -->

<!-- RA_EncryptedTicketOnly-Description-Begin -->
<!-- Description-Source-ADMX -->
This policy setting enables Remote Assistance invitations to be generated with improved encryption so that only computers running this version (or later versions) of the operating system can connect. This policy setting doesn't affect Remote Assistance connections that are initiated by instant messaging contacts or the unsolicited Offer Remote Assistance.

- If you enable this policy setting, only computers running this version (or later versions) of the operating system can connect to this computer.

- If you disable this policy setting, computers running this version and a previous version of the operating system can connect to this computer.

- If you don't configure this policy setting, users can configure the setting in System Properties in the Control Panel.
<!-- RA_EncryptedTicketOnly-Description-End -->

<!-- RA_EncryptedTicketOnly-Editable-Begin -->
<!-- Add any additional information about this policy here. Anything outside this section will get overwritten. -->
<!-- RA_EncryptedTicketOnly-Editable-End -->

<!-- RA_EncryptedTicketOnly-DFProperties-Begin -->
**Description framework properties**:

| Property name | Property value |
|:--|:--|
| Format | `chr` (string) |
| Access Type | Add, Delete, Get, Replace |
<!-- RA_EncryptedTicketOnly-DFProperties-End -->

<!-- RA_EncryptedTicketOnly-AdmxBacked-Begin -->
[!INCLUDE [ADMX-backed policy note](includes/mdm-admx-policy-note.md)]

**ADMX mapping**:

| Name | Value |
|:--|:--|
| Name | RA_EncryptedTicketOnly |
| Friendly Name | Allow only Windows Vista or later connections |
| Location | Computer Configuration |
| Path | System > Remote Assistance |
| Registry Key Name | Software\policies\Microsoft\Windows NT\Terminal Services |
| Registry Value Name | CreateEncryptedOnlyTickets |
| ADMX File Name | RemoteAssistance.admx |
<!-- RA_EncryptedTicketOnly-AdmxBacked-End -->

<!-- RA_EncryptedTicketOnly-Examples-Begin -->
<!-- Add any examples for this policy here. Examples outside this section will get overwritten. -->
<!-- RA_EncryptedTicketOnly-Examples-End -->

<!-- RA_EncryptedTicketOnly-End -->

<!-- RA_Optimize_Bandwidth-Begin -->
## RA_Optimize_Bandwidth

<!-- RA_Optimize_Bandwidth-Applicability-Begin -->
| Scope | Editions | Applicable OS |
|:--|:--|:--|
| ✅ Device <br> ❌ User | ✅ Pro <br> ✅ Enterprise <br> ✅ Education <br> ✅ Windows SE <br> ✅ IoT Enterprise / IoT Enterprise LTSC | ✅ Windows 10, version 2004 with [KB5005101](https://support.microsoft.com/help/5005101) [10.0.19041.1202] and later <br> ✅ Windows 10, version 20H2 with [KB5005101](https://support.microsoft.com/help/5005101) [10.0.19042.1202] and later <br> ✅ Windows 10, version 21H1 with [KB5005101](https://support.microsoft.com/help/5005101) [10.0.19043.1202] and later <br> ✅ Windows 11, version 21H2 [10.0.22000] and later |
<!-- RA_Optimize_Bandwidth-Applicability-End -->

<!-- RA_Optimize_Bandwidth-OmaUri-Begin -->
```Device
./Device/Vendor/MSFT/Policy/Config/ADMX_RemoteAssistance/RA_Optimize_Bandwidth
```
<!-- RA_Optimize_Bandwidth-OmaUri-End -->

<!-- RA_Optimize_Bandwidth-Description-Begin -->
<!-- Description-Source-ADMX -->
This policy setting allows you to improve performance in low bandwidth scenarios.

This setting is incrementally scaled from "No optimization" to "Full optimization". Each incremental setting includes the previous optimization setting.

For example:

"Turn off background" will include the following optimizations:

-No full window drag
-Turn off background.

"Full optimization" will include the following optimizations:

-Use 16-bit color (8-bit color in Windows Vista)
-Turn off font smoothing (not supported in Windows Vista)
-No full window drag
-Turn off background.

- If you enable this policy setting, bandwidth optimization occurs at the level specified.

- If you disable this policy setting, application-based settings are used.

- If you don't configure this policy setting, application-based settings are used.
<!-- RA_Optimize_Bandwidth-Description-End -->

<!-- RA_Optimize_Bandwidth-Editable-Begin -->
<!-- Add any additional information about this policy here. Anything outside this section will get overwritten. -->
<!-- RA_Optimize_Bandwidth-Editable-End -->

<!-- RA_Optimize_Bandwidth-DFProperties-Begin -->
**Description framework properties**:

| Property name | Property value |
|:--|:--|
| Format | `chr` (string) |
| Access Type | Add, Delete, Get, Replace |
<!-- RA_Optimize_Bandwidth-DFProperties-End -->

<!-- RA_Optimize_Bandwidth-AdmxBacked-Begin -->
[!INCLUDE [ADMX-backed policy note](includes/mdm-admx-policy-note.md)]

**ADMX mapping**:

| Name | Value |
|:--|:--|
| Name | RA_Optimize_Bandwidth |
| Friendly Name | Turn on bandwidth optimization |
| Location | Computer Configuration |
| Path | System > Remote Assistance |
| Registry Key Name | Software\policies\Microsoft\Windows NT\Terminal Services |
| Registry Value Name | UseBandwidthOptimization |
| ADMX File Name | RemoteAssistance.admx |
<!-- RA_Optimize_Bandwidth-AdmxBacked-End -->

<!-- RA_Optimize_Bandwidth-Examples-Begin -->
<!-- Add any examples for this policy here. Examples outside this section will get overwritten. -->
<!-- RA_Optimize_Bandwidth-Examples-End -->

<!-- RA_Optimize_Bandwidth-End -->

<!-- ADMX_RemoteAssistance-CspMoreInfo-Begin -->
<!-- Add any additional information about this CSP here. Anything outside this section will get overwritten. -->
<!-- ADMX_RemoteAssistance-CspMoreInfo-End -->

<!-- ADMX_RemoteAssistance-End -->

## Related articles

[Policy configuration service provider](policy-configuration-service-provider.md)