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63 lines
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63 lines
2.1 KiB
Markdown
---
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title: Resolving an Issue (Windows 10)
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description: You can use Application Compatibility Manager (ACM) to flag issues as resolved. Resolving an issue changes the status of the issue from a red x to a green check mark on your report and report detail screens.
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ms.assetid: 96195122-185d-4f6a-8e84-79c3d069e933
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ms.prod: w10
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ms.mktglfcycl: plan
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ms.pagetype: appcompat
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ms.sitesec: library
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author: TrudyHa
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---
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# Resolving an Issue
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**Applies to**
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- Windows 10
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- Windows 8.1
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- Windows 8
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- Windows 7
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- Windows Server 2012
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- Windows Server 2008 R2
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You can use Application Compatibility Manager (ACM) to flag issues as resolved. Resolving an issue changes the status of the issue from a red **x** to a green check mark on your report and report detail screens.
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Resolving an issue is not required. However, if you do not resolve the issue, the issue remains active in your ACT database and provides inaccurate reports.
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## Resolving Issues for Your Applications and Websites
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This procedure describes how to resolve an existing issue that is documented in ACM. For information about adding an issue, see [Adding or Editing an Issue](adding-or-editing-an-issue.md).
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**Note**
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The following example uses the **<Application\_Name>** dialog box. The procedure is similar for websites.
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**To resolve issues**
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1. On the **<Operating\_System> - Application Report** screen, double-click the name of the application to display the **<Application\_Name>** dialog box.
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2. Click the **Issues** tab.
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3. Double-click the specific issue to resolve.
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4. On the **Actions** menu, click **Resolve**, and then close the **<Application\_Name> - <Issue\_Title>** dialog box.
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The issue appears with a green check mark in the report details screen.
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**Note**
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If you have not entered a solution but have resolved the issue, Microsoft recommends that you enter a solution with **Other** solution type and add text that describes why you resolved the issue without a solution. For information about entering solutions, see [Adding or Editing a Solution](adding-or-editing-a-solution.md).
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