deepblue/windows-itpro-docs
1
0
Fork 0
mirror of https://github.com/MicrosoftDocs/windows-itpro-docs.git synced 2025-05-12 13:27:23 +00:00
Code Issues Actions 2 Packages Projects Releases Wiki Activity

Merge pull request #10182 from JW0914/patch-1

Browse Source 
Update resolution-procedures.md
This commit is contained in:
Greg Lindsay 2022-01-13 14:23:40 -08:00 committed by GitHub
commit 3490968a72
No known key found for this signature in database
GPG Key ID: 4AEE18F83AFDEB23
1 changed files with 1 additions and 1 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

2
windows/deployment/upgrade/resolution-procedures.md
View File

@ -93,7 +93,7 @@ See the following general troubleshooting procedures associated with a result co
| Error Codes | Cause | Mitigation |
| --- | --- | --- |
|0x80070003- 0x20007|This is a failure during SafeOS phase driver installation.|[Verify device drivers](/windows-hardware/drivers/install/troubleshooting-device-and-driver-installations) on the computer, and [analyze log files](log-files.md#analyze-log-files) to determine the problem driver.|
|0x8007025D - 0x2000C|This error occurs if the ISO file&#39;s metadata is corrupt.|Re-download the ISO/Media and re-attempt the upgrade<p>Alternatively, re-create installation media the [Media Creation Tool](https://www.microsoft.com/software-download/windows10).|
|0x8007025D - 0x2000C|This error occurs if the ISO file&#39;s metadata is corrupt or if there is an issue with the storage medium, such as a RAM module containing bad blocks during the installation of Windows.|Re-download the ISO/Media and re-attempt the upgrade<p>Alternatively, re-create installation media the [Media Creation Tool](https://www.microsoft.com/software-download/windows10).|
|0x80070490 - 0x20007|An incompatible device driver is present.|[Verify device drivers](/windows-hardware/drivers/install/troubleshooting-device-and-driver-installations) on the computer, and [analyze log files](log-files.md#analyze-log-files) to determine the problem driver.|
|0xC1900101 - 0x2000c|An unspecified error occurred in the SafeOS phase during WIM apply. This can be caused by an outdated driver or disk corruption.|Run checkdisk to repair the file system. For more information, see the [quick fixes](quick-fixes.md) section in this guide.<br>Update drivers on the computer, and select "Download and install updates (recommended)" during the upgrade process. Disconnect devices other than the mouse, keyboard and display.|
|0xC1900200 - 0x20008|The computer doesn’t meet the minimum requirements to download or upgrade to Windows 10.|See [Windows 10 Specifications](https://www.microsoft.com/windows/windows-10-specifications) and verify the computer meets minimum requirements.<p>Review logs for [compatibility information](/archive/blogs/askcore/using-the-windows-10-compatibility-reports-to-understand-upgrade-issues).|