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Merge branch 'master' into asr-fix
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@ -11,7 +11,7 @@ ms.custom:
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- CSSTroubleshooting
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ms.localizationpriority: medium
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audience: ITPro
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ms.date: 4/14/2020
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ms.date: 4/21/2020
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ms.reviewer:
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manager: laurawi
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appliesto:
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@ -34,6 +34,9 @@ Select **Confirm -> Restart Now** to finish up. After your device has rebooted,
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If you no longer want to receive Insider builds of Windows Holographic, you can opt out when your HoloLens is running a production build, or you can [recover your device](hololens-recovery.md) using the Advanced Recovery Companion to recover your device to a non-Insider version of Windows Holographic.
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> [!CAUTION]
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> There is a known issue in which users who un-enroll from Insider Preview builds after manually reinstalling a fresh preview build would experience a blue screen. Afterwards they must manually recover their device. For full details on if you would be impacted or not, please view more on this [Known Issue](https://docs.microsoft.com/hololens/hololens-known-issues?source=docs#blue-screen-is-shown-after-unenrolling-from-insider-preview-builds-on-a-device-reflashed-with-a-insider-build).
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To verify that your HoloLens is running a production build:
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1. Go to **Settings > System > About**, and find the build number.
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@ -44,6 +47,8 @@ To opt out of Insider builds:
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1. On a HoloLens running a production build, go to **Settings > Update & Security > Windows Insider Program**, and select **Stop Insider builds**.
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1. Follow the instructions to opt out your device.
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## Provide feedback and report issues
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Please use [the Feedback Hub app](hololens-feedback.md) on your HoloLens to provide feedback and report issues. Using Feedback Hub ensures that all necessary diagnostics information is included to help our engineers quickly debug and resolve the problem. Issues with the Chinese and Japanese version of HoloLens should be reported the same way.
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@ -64,6 +64,8 @@ Provisioning packages can include management instructions and policies, custom n
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1. **Option 1:** [From Microsoft Store](https://www.microsoft.com/store/apps/9nblggh4tx22). This includes HoloLens 2 capabilities.
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2. **Option 2:** [From the Windows Assessment and Deployment Kit (ADK) for Windows 10](https://developer.microsoft.com/windows/hardware/windows-assessment-deployment-kit). If you install Windows Configuration Designer from the Windows ADK, select **Configuration Designer** from the **Select the features you want to install** dialog box. This option does not include HoloLens 2 capabilities.
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> [!NOTE]
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> If you know you will be using an offline PC that needs access to Windows Configuration Designer please follow the offline app install [here](https://docs.microsoft.com/hololens/hololens-recovery#downloading-arc-without-using-the-app-store) for Advanced Recovery Companion but making Windows Confiugration Desinger your selection instead.
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### 2. Create the provisioning package
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@ -123,6 +123,8 @@ The Advanced Recovery Companion is a new app in Microsoft Store restore the oper
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If an IT environment prevents the use of the Windows Store app or limits access to the retail store, IT administrators can make this app available through other ‘offline’ deployment paths.
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- This process may also be used for other apps, as seen in step 2. This guide will focus on Advanced Recovery Companion, but my be modified for other offline apps.
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This deployment path can be enabled with the following steps:
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1. Go to the [Store For Business website](https://businessstore.microsoft.com) and sign-in with an Azure AD identity.
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1. Go to **Manage – Settings**, and turn on **Show offline apps** under **Shopping experience** as described at https://businessstore.microsoft.com/manage/settings/shop
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@ -138,6 +140,11 @@ This deployment path can be enabled with the following steps:
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```console
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C:\WINDOWS\system32>dism /online /Add-ProvisionedAppxPackage /PackagePath:"C:\ARCoffline\Microsoft.AdvancedRecoveryCompanion_1.19050.1301.0_neutral_~_8wekyb3d8bbwe.appxbundle" /DependencyPackagePath:"C:\ARCoffline\Microsoft.VCLibs.140.00.UWPDesktop_14.0.27629.0_x86__8wekyb3d8bbwe.appx" /LicensePath:"C:\ARCoffline\Microsoft.AdvancedRecoveryCompanion_8wekyb3d8bbwe_f72ce112-dd2e-d771-8827-9cbcbf89f8b5.xml" /Region:all
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```
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> [!NOTE]
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> The version number in this code example may not match the currently avalible version. You may have also choosen a different download location than in the example given. Please make sure to make any changes as needed.
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> [!TIP]
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> When planning to use Advanced Recovery Companion to install an ffu offline it may be useful to download your flashing image to be availible, here is the [current image for HoloLens 2](https://aka.ms/hololens2download).
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Other resources:
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- https://docs.microsoft.com/microsoft-store/distribute-offline-apps
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@ -123,7 +123,6 @@ In order to maintain/advance Internal Battery Charge Percentage while the device
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- Windows Holographic Operating System
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- Microsoft Edge
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- Dynamics 365 Remote Assist
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- Dynamics 365 Layout
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- Dynamics 365 Guides
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- 3D Viewer
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- OneDrive for Business
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