deepblue/windows-itpro-docs
1
0
Fork 0
mirror of https://github.com/MicrosoftDocs/windows-itpro-docs.git synced 2025-05-13 13:57:22 +00:00
Code Issues Actions 2 Packages Projects Releases Wiki Activity

updates

Browse Source
This commit is contained in:
Greg Lindsay 2016-09-29 16:25:30 -07:00
parent 109e826c2a
commit 6e8a27ce1a
1 changed files with 43 additions and 52 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

95
windows/deploy/resolve-windows-10-upgrade-errors.md
View File

@ -161,23 +161,25 @@ A common result code is 0xC1900101. This result code can be thrown at any stage
<TABLE border=1 cellspacing=0 cellpadding=0>
<TR><TD align="left" valign="top" style='border:dotted #A6A6A6 1.0pt;'>
<TR><TD align="left" valign="top" style='border:solid #000000 2.0pt;'>
<TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt'><B>Code</B>
<TR><TD style='padding:0in 4pt 0in 4pt'><B>0xC1900101 - 0x20017</B>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><B>Code</B>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><B>0xC1900101 - 0x20017</B>
</TABLE>
<P><TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt'><b>Cause</b>
<TR><TD style='padding:0in 4pt 0in 4pt'>A driver has caused an illegal operation.
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><b>Cause</b>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'>A driver has caused an illegal operation.
<BR>Windows was not able to migrate the driver, resulting in a rollback of the operating system.
</TABLE>
</TD>
<TD align="left" valign="top" style='border:dotted #A6A6A6 1.0pt;'>
<TD align="left" valign="top" style='border:solid #000000 2.0pt;'>
<TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt'><b>Mitigation</b>
<TR><TD style='padding:0in 4pt 0in 4pt'>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><b>Mitigation</b>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'>
1. Make sure all that drivers are updated.<BR>
2. Open the Setuperr.log and Setupact.log files under the %windir%\Panther directory, and then locate the problem drivers.
<BR>For more information, see [Understanding Failures and Log Files](https://technet.microsoft.com/en-us/library/ee851579.aspx).<BR>
@ -186,21 +188,24 @@ A common result code is 0xC1900101. This result code can be thrown at any stage
</TD>
</TR>
<TR><TD align="left" valign="top" style='border:dotted #A6A6A6 1.0pt;'><TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt'><B>Code</B>
<TR><TD style='padding:0in 4pt 0in 4pt'><B>0xC1900101 - 0x30018</B>
<TR><TD align="left" valign="top" style='border:solid #000000 2.0pt;'>
<TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><B>Code</B>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><B>0xC1900101 - 0x30018</B>
</TABLE>
<P><TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt'><b>Cause</b>
<TR><TD style='padding:0in 4pt 0in 4pt'>A device driver has stopped responding to setup.exe during the upgrade process.
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><b>Cause</b>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'>A device driver has stopped responding to setup.exe during the upgrade process.
</TABLE>
</TD>
<TD align="left" valign="top" style='border:dotted #A6A6A6 1.0pt;'>
<TD align="left" valign="top" style='border:solid #000000 2.0pt;'>
<TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt'><b>Mitigation</b>
<TR><TD style='padding:0in 4pt 0in 4pt'>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><b>Mitigation</b>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'>
Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display.
<BR>Contact your hardware vendor to obtain updated device drivers.
<BR>Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process.
@ -208,21 +213,24 @@ Disconnect all peripheral devices that are connected to the system, except for t
</TD>
</TR>
<TR><TD align="left" valign="top" style='border:dotted #A6A6A6 1.0pt;'><TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt'><B>Code</B>
<TR><TD style='padding:0in 4pt 0in 4pt'><B>0xC1900101 - 0x4000D</B>
<TR><TD align="left" valign="top" style='border:solid #000000 2.0pt;'>
<TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><B>Code</B>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><B>0xC1900101 - 0x4000D</B>
</TABLE>
<P><TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt'><b>Cause</b>
<TR><TD style='padding:0in 4pt 0in 4pt'>A rollback occurred due to a driver configuration issue.
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><b>Cause</b>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'>A rollback occurred due to a driver configuration issue.
</TABLE>
</TD>
<TD align="left" valign="top" style='border:dotted #A6A6A6 1.0pt;'>
<TD align="left" valign="top" style='border:solid #000000 2.0pt;'>
<TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt'><b>Mitigation</b>
<TR><TD style='padding:0in 4pt 0in 4pt'><p>Review the rollback log and determine the stop code.
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><b>Mitigation</b>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><p>Review the rollback log and determine the stop code.
<BR>The rollback log is located in the **C:\$Windows.~BT\Sources\Panther** folder. Look for text similar to the following:
<p>Info SP Crash 0x0000007E detected
<BR>Info SP Module name :
@ -247,22 +255,25 @@ Disconnect all peripheral devices that are connected to the system, except for t
</TR>
<TR><TD align="left" valign="top" style='border:dotted #A6A6A6 1.0pt;'><TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt'><B>Code</B>
<TR><TD style='padding:0in 4pt 0in 4pt'><B>0xC1900101 - 0x40017</B>
<TR><TD align="left" valign="top" style='border:solid #000000 2.0pt;'>
<TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><B>Code</B>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><B>0xC1900101 - 0x40017</B>
</TABLE>
<P><TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt'><b>Cause</b>
<TR><TD style='padding:0in 4pt 0in 4pt'>Windows 10 upgrade failed after the second reboot.
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><b>Cause</b>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'>Windows 10 upgrade failed after the second reboot.
<BR>This is usually caused by a faulty driver. For example: antivirus filter drivers or encryption drivers.
</TABLE>
</TD>
<TD align="left" valign="top" style='border:dotted #A6A6A6 1.0pt;'>
<TD align="left" valign="top" style='border:solid #000000 2.0pt;'>
<TABLE cellspacing=0 cellpadding=0>
<TR><TD style='padding:0in 4pt 0in 4pt'><b>Mitigation</b>
<TR><TD style='padding:0in 4pt 0in 4pt'>Clean boot into Windows, and then attempt the upgrade to Windows 10.<BR>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'><b>Mitigation</b>
<TR><TD style='padding:0in 4pt 0in 4pt;border:dotted #FFFFFF 0.0pt;'>Clean boot into Windows, and then attempt the upgrade to Windows 10.<BR>
For more information, see [How to perform a clean boot in Windows](https://support.microsoft.com/en-us/kb/929135).
@ -275,26 +286,6 @@ For more information, see [How to perform a clean boot in Windows](https://suppo
## Common errors I've edited but don't know how to classify