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Merge pull request #5264 from kaushika-msft/patch-41

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Updating archived links
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Daniel Simpson 2019-10-24 15:08:54 -07:00 committed by GitHub
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windows/client-management/advanced-troubleshooting-boot-problems.md
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@ -229,7 +229,7 @@ If the system gets stuck during the kernel phase, you experience multiple sympto
- Specific error code is displayed.
For example, "0x00000C2" , "0x0000007B" , "inaccessible boot device" and so on.
(To troubleshoot the 0x0000007B error, see [Error code INACCESSIBLE_BOOT_DEVICE (STOP 0x7B)](https://internal.support.services.microsoft.com/help/4343769/troubleshooting-guide-for-windows-boot-problems#0x7bstoperror))
[Advanced troubleshooting for Stop error 7B or Inaccessible_Boot_Device](https://docs.microsoft.com/windows/client-management/troubleshoot-inaccessible-boot-device)
- The screen is stuck at the "spinning wheel" (rolling dots) "system busy" icon.
@ -307,9 +307,7 @@ To troubleshoot this Stop error, follow these steps to filter the drivers:
For additional troubleshooting steps, see the following articles:
- [Troubleshooting a Stop 0x7B in Windows](https://blogs.technet.microsoft.com/askcore/2013/08/05/troubleshooting-a-stop-0x7b-in-windows/)
- [Advanced troubleshooting for "Stop error code 0x0000007B (INACCESSIBLE_BOOT_DEVICE)" errors in Windows XP](https://internal.support.services.microsoft.com/help/324103).
- [Advanced troubleshooting for Stop error 7B or Inaccessible_Boot_Device](https://docs.microsoft.com/windows/client-management/troubleshoot-inaccessible-boot-device)
To fix problems that occur after you install Windows updates, check for pending updates by using these steps:
@ -358,17 +356,15 @@ If the computer does not start, follow these steps:
12. Try to start the computer.
If the Stop error occurs late in the startup process, or if the Stop error is still being generated, you can capture a memory dump. A good memory dump can help determine the root cause of the Stop error. For details, see the following Knowledge Base article:
If the Stop error occurs late in the startup process, or if the Stop error is still being generated, you can capture a memory dump. A good memory dump can help determine the root cause of the Stop error. For details, see the following articles:
- [969028](https://support.microsoft.com/help/969028) How to generate a kernel or a complete memory dump file in Windows Server 2008 and Windows Server 2008 R2
- [Generate a kernel or complete crash dump](https://docs.microsoft.com/windows/client-management/generate-kernel-or-complete-crash-dump)
For more information about page file problems in Windows 10 or Windows Server 2016, see the following Knowledge Base article:
- [4133658](https://support.microsoft.com/help/4133658) Introduction of page file in Long-Term Servicing Channel and Semi-Annual Channel of Windows
For more information about page file problems in Windows 10 or Windows Server 2016, see the following:
- [Introduction to page files](https://docs.microsoft.com/windows/client-management/introduction-page-file)
For more information about Stop errors, see the following Knowledge Base article:
- [3106831](https://support.microsoft.com/help/3106831) Troubleshooting Stop error problems for IT Pros
- [Advanced troubleshooting for Stop error or blue screen error issue](https://docs.microsoft.com/windows/client-management/troubleshoot-stop-errors)
If the dump file shows an error that is related to a driver (for example, windows\system32\drivers\stcvsm.sys is missing or corrupted), follow these guidelines: