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Merge pull request #5264 from kaushika-msft/patch-41

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Updating archived links
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Daniel Simpson 2019-10-24 15:08:54 -07:00 committed by GitHub
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windows/client-management/advanced-troubleshooting-boot-problems.md
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@ -229,7 +229,7 @@ If the system gets stuck during the kernel phase, you experience multiple sympto
- Specific error code is displayed. - Specific error code is displayed.
For example, "0x00000C2" , "0x0000007B" , "inaccessible boot device" and so on. For example, "0x00000C2" , "0x0000007B" , "inaccessible boot device" and so on.
(To troubleshoot the 0x0000007B error, see [Error code INACCESSIBLE_BOOT_DEVICE (STOP 0x7B)](https://internal.support.services.microsoft.com/help/4343769/troubleshooting-guide-for-windows-boot-problems#0x7bstoperror)) [Advanced troubleshooting for Stop error 7B or Inaccessible_Boot_Device](https://docs.microsoft.com/windows/client-management/troubleshoot-inaccessible-boot-device)
- The screen is stuck at the "spinning wheel" (rolling dots) "system busy" icon. - The screen is stuck at the "spinning wheel" (rolling dots) "system busy" icon.
@ -307,9 +307,7 @@ To troubleshoot this Stop error, follow these steps to filter the drivers:
For additional troubleshooting steps, see the following articles: For additional troubleshooting steps, see the following articles:
- [Troubleshooting a Stop 0x7B in Windows](https://blogs.technet.microsoft.com/askcore/2013/08/05/troubleshooting-a-stop-0x7b-in-windows/) - [Advanced troubleshooting for Stop error 7B or Inaccessible_Boot_Device](https://docs.microsoft.com/windows/client-management/troubleshoot-inaccessible-boot-device)
- [Advanced troubleshooting for "Stop error code 0x0000007B (INACCESSIBLE_BOOT_DEVICE)" errors in Windows XP](https://internal.support.services.microsoft.com/help/324103).
To fix problems that occur after you install Windows updates, check for pending updates by using these steps: To fix problems that occur after you install Windows updates, check for pending updates by using these steps:
@ -358,17 +356,15 @@ If the computer does not start, follow these steps:
12. Try to start the computer. 12. Try to start the computer.
If the Stop error occurs late in the startup process, or if the Stop error is still being generated, you can capture a memory dump. A good memory dump can help determine the root cause of the Stop error. For details, see the following Knowledge Base article: If the Stop error occurs late in the startup process, or if the Stop error is still being generated, you can capture a memory dump. A good memory dump can help determine the root cause of the Stop error. For details, see the following articles:
- [969028](https://support.microsoft.com/help/969028) How to generate a kernel or a complete memory dump file in Windows Server 2008 and Windows Server 2008 R2 - [Generate a kernel or complete crash dump](https://docs.microsoft.com/windows/client-management/generate-kernel-or-complete-crash-dump)
For more information about page file problems in Windows 10 or Windows Server 2016, see the following Knowledge Base article: For more information about page file problems in Windows 10 or Windows Server 2016, see the following:
- [Introduction to page files](https://docs.microsoft.com/windows/client-management/introduction-page-file)
- [4133658](https://support.microsoft.com/help/4133658) Introduction of page file in Long-Term Servicing Channel and Semi-Annual Channel of Windows
For more information about Stop errors, see the following Knowledge Base article: For more information about Stop errors, see the following Knowledge Base article:
- [Advanced troubleshooting for Stop error or blue screen error issue](https://docs.microsoft.com/windows/client-management/troubleshoot-stop-errors)
- [3106831](https://support.microsoft.com/help/3106831) Troubleshooting Stop error problems for IT Pros
If the dump file shows an error that is related to a driver (for example, windows\system32\drivers\stcvsm.sys is missing or corrupted), follow these guidelines: If the dump file shows an error that is related to a driver (for example, windows\system32\drivers\stcvsm.sys is missing or corrupted), follow these guidelines: