Merge pull request #1901 from Teresa-Motiv/v-tea-CI-113175

v-tea-CI-113175

windows/client-management/TOC.md

@@ -32,5 +32,6 @@
 #### [Advanced troubleshooting for stop error or blue screen error](troubleshoot-stop-errors.md)
 #### [Advanced troubleshooting for stop error 7B or Inaccessible_Boot_Device](troubleshoot-inaccessible-boot-device.md)
 #### [Advanced troubleshooting for Event ID 41 "The system has rebooted without cleanly shutting down first"](troubleshoot-event-id-41-restart.md)
+#### [Stop error occurs when you update the in-box Broadcom network adapter driver](troubleshoot-stop-error-on-broadcom-driver-update.md)
 ## [Mobile device management for solution providers](mdm/index.md)
 ## [Change history for Client management](change-history-for-client-management.md)

windows/client-management/change-history-for-client-management.md

@@ -9,7 +9,7 @@ ms.pagetype: security
 ms.localizationpriority: medium
 author: dansimp
 ms.author: dansimp
-ms.date: 12/27/2019
+ms.date: 1/21/2020
 ms.reviewer: 
 manager: dansimp
 ms.topic: article
@@ -19,11 +19,19 @@ ms.topic: article
 
 This topic lists new and updated topics in the [Client management](index.md) documentation for Windows 10 and Windows 10 Mobile.
 
+## February 2020
+
+New or changed topic | Description
+--- | ---
+[Blue screen occurs when you update the in-box Broadcom NIC driver](troubleshoot-stop-error-on-broadcom-driver-update.md) | New
+[Advanced troubleshooting for Windows startup](troubleshoot-windows-startup.md) | Updated
+
 ## December 2019
 
 New or changed topic | Description
 --- | ---
 [Change in default removal policy for external storage media in Windows 10, version 1809](change-default-removal-policy-external-storage-media.md) | New
+[Advanced troubleshooting for Windows startup](troubleshoot-windows-startup.md) | Updated
 [Advanced troubleshooting for Event ID 41 "The system has rebooted without cleanly shutting down first"](troubleshoot-event-id-41-restart.md) | New
 
 ## December 2018

windows/client-management/troubleshoot-stop-error-on-broadcom-driver-update.md

@@ -0,0 +1,46 @@
+---
+title: Stop error occurs when you update the in-box Broadcom network adapter driver
+description: Describes an issue that causes a stop error when you update an in-box Broadcom driver on Windows Server 2019, version 1809.
+author: Teresa-Motiv
+ms.author: v-tea
+ms.date: 2/3/2020
+ms.prod: w10
+ms.topic: article
+ms.custom: 
+- CI 113175
+- CSSTroubleshooting
+audience: ITPro
+ms.localizationpriority: medium
+keywords: 
+manager: kaushika
+---
+
+# Stop error occurs when you update the in-box Broadcom network adapter driver
+
+This issue affects computers that meet the following criteria:
+
+- The operating system is Windows Server 2019, version 1809.
+- The network adapter is a Broadcom NX1 Gigabit Ethernet network adapter.
+- The number of logical processors is large (for example, a computer that has more than 38 logical processors).
+
+On such a computer, when you update the in-box Broadcom network adapter driver to a later version, the computer experiences a Stop error (also known as a blue screen error or bug check error).
+
+## Cause
+
+The operating system media for Windows Server 2019, version 1809, contains version 17.2 of the Broadcom NIC driver. When you upgrade this driver to a later version, the process of uninstalling the version 17.2 driver generates an error. This is a known issue.  
+
+This issue was resolved in Windows Server 2019 version 1903. The operating system media use a later version of the Broadcom network adapter driver.
+
+## Workaround
+
+To update the Broadcom network adapter driver on an affected computer, follow these steps:
+
+> [!NOTE]  
+> This procedure describes how to use Device Manager to disable and re-enable the Broadcom network adapter. Alternatively, you can use the computer BIOS to disable and re-enable the adapter. For specific instructions, see your OEM BIOS configuration guide.
+
+1. Download the driver update to the affected computer.
+1. Open Device Manager, and then select the Broadcom network adapter.
+1. Right-click the adapter and then select **Disable device**.
+1. Right-click the adapter again and then select **Update driver** > **Browse my computer for driver software**.
+1. Select the update that you downloaded, and then start the update.
+1. After the update finishes, right-click the adapter and then select **Enable device**.

windows/client-management/troubleshoot-windows-startup.md

@@ -7,7 +7,7 @@ ms.topic: troubleshooting
 author: dansimp
 ms.localizationpriority: medium
 ms.author: dansimp
-ms.date: 
+ms.date: 2/3/2020
 ms.reviewer: 
 manager: dansimp
 ---
@@ -51,3 +51,5 @@ These articles will walk you through the resources you need to troubleshoot Wind
 - [Advanced troubleshooting for Stop error or blue screen error](https://docs.microsoft.com/windows/client-management/troubleshoot-stop-errors)
 
 - [Advanced troubleshooting for Windows-based computer freeze issues](https://docs.microsoft.com/windows/client-management/troubleshoot-windows-freeze)
+
+- [Stop error occurs when you update the in-box Broadcom network adapter driver](troubleshoot-stop-error-on-broadcom-driver-update.md)