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Merge pull request #4038 from CoveMiner/CoveMiner-patch-33
Cove miner patch 33
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Dani Halfin
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### [Enroll and configure Surface devices with SEMM](enroll-and-configure-surface-devices-with-semm.md)
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### [Unenroll Surface devices from SEMM](unenroll-surface-devices-from-semm.md)
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### [Use System Center Configuration Manager to manage devices with SEMM](use-system-center-configuration-manager-to-manage-devices-with-semm.md)
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## [Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business.md)
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## [Fix common Surface device issues using the Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business-intro.md)
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### [Deploy Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-business.md)
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### [Use Surface Diagnostic Toolkit for Business in desktop mode](surface-diagnostic-toolkit-desktop-mode.md)
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### [Run Surface Diagnostic Toolkit for Business using commands](surface-diagnostic-toolkit-command-line.md)
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## [Surface Data Eraser](microsoft-surface-data-eraser.md)
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## [Top support solutions for Surface devices](support-solutions-surface.md)
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## [Change history for Surface documentation](change-history-for-surface.md)
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@ -15,10 +15,18 @@ ms.topic: article
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This topic lists new and updated topics in the Surface documentation library.
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## June 2019
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New or changed topic | Description
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--- | ---
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[Fix common Surface problems using the Surface Diagnostic Toolkit for Business](surface-diagnostic-toolkit-for-business-intro.md) | New
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## March 2019
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New or changed topic | Description
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--- | ---
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[Surface System SKU reference](surface-system-sku-reference.md) | New
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---
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title: Surface System SKU reference
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description: This topic provides a reference of System SKU names that you can use to quickly determine the machine state of a specific device.
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ms.prod: w10
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ms.mktglfcycl: manage
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ms.sitesec: library
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author: coveminer
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ms.author: v-jokai
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ms.topic: article
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ms.date: 03/12/2019
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---
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# Surface System SKU Reference
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This document provides a reference of System SKU names that you can use to quickly determine the machine state of a specific device using PowerShell, WMI, and related tools.
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System SKU is a variable (along with System Model and others) stored in System Management BIOS (SMBIOS) tables in the UEFI layer of Surface devices. Use the System SKU name whenever you need to differentiate between devices with the same System Model name, such as Surface Pro and Surface Pro with LTE Advanced.
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| **Device**| **System Model** | **System SKU**|
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| --- | ---| --- |
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| Surface 3 WiFI | Surface 3 | Surface_3 |
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| Surface 3 LTE AT&T | Surface 3 | Surface_3_US1 |
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| Surface 3 LTE Verizon | Surface 3 | Surface_3_US2 |
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| Surface 3 LTE North America | Surface 3 | Surface_3_NAG |
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| Surface 3 LTE Outside of North America and T-Mobile In Japan | Surface 3 | Surface_3_ROW |
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| Surface Pro | Surface Pro | Surface_Pro_1796 |
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| Surface Pro with LTE Advanced | Surface Pro | Surface_Pro_1807 |
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| Surface Book 2 13inch | Surface Book 2 | Surface_Book_1832 |
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| Surface Book 2 15inch | Surface Book 2 | Surface_Book_1793 |
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| Surface Go Consumer | Surface Go | Surface_Go_1824_Consumer |
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| Surface Go Commercial | Surface Go | Surface_Go_1824_Commercial |
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| Surface Pro 6 Consumer | Surface Pro 6 | Surface_Pro_6_1796_Consumer |
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| Surface Pro 6 Commercial | Surface Pro 6 | Surface_Pro_6_1796_Commercial |
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| Surface Laptop 2 Consumer | Surface Laptop 2 | Surface_Laptop_2_1769_Consumer |
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| Surface Laptop 2 Commercial | Surface Laptop 2 | Surface_Laptop_2_1769_Commercial |
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## Using System SKU variables
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### PowerShell
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gwmi -namespace root\wmi -class MS_SystemInformation | select SystemSKU
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### System Information
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You can also find the System SKU and System Model for a device in System Information.
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- Click **Start** > **MSInfo32**.
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### WMI
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You can use System SKU variables in a Task Sequence WMI Condition in the Microsoft Deployment Toolkit (MDT) or System Center Configuration Manager. For example:
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- WMI Namespace – Root\WMI
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- WQL Query – SELECT * FROM MS_SystemInformation WHERE SystemSKU = "Surface_Pro_1796"
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@ -1,5 +1,5 @@
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---
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title: Surface Diagnostic Toolkit for Business
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title: Deploy Surface Diagnostic Toolkit for Business
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description: This topic explains how to use the Surface Diagnostic Toolkit for Business.
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ms.prod: w10
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ms.mktglfcycl: manage
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@ -12,7 +12,7 @@ ms.reviewer:
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manager: dansimp
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---
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# Surface Diagnostic Toolkit for Business
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# Deploy Surface Diagnostic Toolkit for Business
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The Microsoft Surface Diagnostic Toolkit for Business (SDT) enables IT administrators to quickly investigate, troubleshoot, and resolve hardware, software, and firmware issues with Surface devices. You can run a range of diagnostic tests and software repairs in addition to obtaining device health insights and guidance for resolving issues.
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---
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title: Fix common Surface problems using the Surface Diagnostic Toolkit for Business
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description: This page provides an introduction to the Surface Diagnostic Toolkit for Business for use in commercial environments.
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ms.prod: w10
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ms.mktglfcycl: manage
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ms.sitesec: library
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author: dansimp
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ms.author: dansimp
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ms.topic: article
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ms.date: 06/11/2019
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ms.reviewer: cottmca
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manager: dansimp
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---
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# Fix common Surface problems using the Surface Diagnostic Toolkit for Business
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If your Surface isn’t working properly, the Microsoft Surface Diagnostic Toolkit for Business can help you or your administrator find and solve problems.
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> [!NOTE]
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> Surface Diagnostic Toolkit for Business is built for commercial devices. If your device is a personal device and not managed by your work or school run the [Surface Diagnostic Toolkit](https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit) instead.
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## Run the Surface Diagnostic Toolkit for Business
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Before you run the diagnostic tool, make sure you have the latest Windows updates. Go to [Install Surface and Windows 10 updates](https://support.microsoft.com/en-us/help/4023505/surface-install-surface-and-windows-updates) for more information. If that doesn't solve the problem, you'll need to run the diagnostic tool.
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> [!NOTE]
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> The Surface Diagnostic Toolkit for Business only works on Surface devices running Windows 10. It does not work on Surface Pro, Surface Pro 2, or Surface devices configured in S mode.
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**To run the Surface Diagnostic Toolkit for Business:**
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1. Download the [Surface Diagnostic Toolkit for Business](https://aka.ms/checkmysurface).
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2. Select Run and follow the on-screen instructions.
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The diagnosis and repair time averages 15 minutes but could take an hour or longer, depending on internet connection speed and the number of updates or repairs required. For more detailed information on Surface Diagnostic Toolkit for Business, refer to [Deploy Surface Diagnostic Toolkit for Business](https://docs.microsoft.com/en-us/surface/surface-diagnostic-toolkit-business).
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# If you still need help
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If the Surface Diagnostic Toolkit for Business didn’t fix the problem, you can also:
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- Make an in-store appointment: We might be able to fix the problem or provide a replacement Surface at your local Microsoft Store. [Locate a Microsoft Store near you](https://www.microsoft.com/en-us/store/locations/find-a-store?WT.mc_id=MSC_Solutions_en_us_scheduleappt).
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- Contact customer support: If you want to talk to someone about how to fix your problem, [contact us](https://support.microsoft.com/en-us/help/4037645/contact-surface-warranty-and-software-support-for-business).
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- Get your Surface serviced: If your Surface product needs service, [request it online](https://mybusinessservice.surface.com/).
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