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Update other-troubleshooting.md

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jcaparas 2016-05-09 18:54:17 +10:00
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windows/keep-secure/other-troubleshooting.md
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@ -87,3 +87,22 @@ Check the startup type from the command line:
3. If the service **START_TYPE** is not set to **AUTO_START**, then you'll need to enter the following command and press **Enter**: sc config sense start=auto
4. A success message is displayed. Verify the change by entering the following command and press **Enter**: sc qc sense
Check that the service is running from the command line:
1. Open an elevated command-line prompt on the endpoint:
a. Click **Start** and type **cmd**.
b. Right-click **Command prompt** and select **Run as administrator**.
2. Enter the following command and press **Enter**: sc query sense
If the service is running, the result should look like the following screenshot:
![Result of the sc query sense command](images/sc-query-sense-running.png)
3. If the service **STATE** is not set to **RUNNING**, then you'll need to enter the following command and press **Enter**: sc start sense
4. A success message is displayed. Verify the change by entering the following command and press **Enter**: sc qc sense