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44 lines
3.1 KiB
Markdown
44 lines
3.1 KiB
Markdown
---
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author: mestew
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ms.author: mstewart
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manager: dougeby
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ms.prod: w10
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ms.collection: M365-modern-desktop
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ms.topic: include
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ms.date: 08/10/2022
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ms.localizationpriority: medium
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---
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<!--This file is shared by updates/update-compliance-v2-help.md and the update/update-compliance-v2-configuration-script.md articles. Headings are driven by article context. -->
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In some cases, you may need to manually verify the device configuration has the `AllowUpdateComplianceProcessing` policy enabled. To verify the setting, use the following steps:
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1. Download and enable the **Diagnostic Data Viewer**. For more information, see [Diagnostic Data Viewer overview](/windows/privacy/diagnostic-data-viewer-overview#install-and-use-the-diagnostic-data-viewer).
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1. Go to **Start**, select **Settings** > **Privacy** > **Diagnostics & feedback**.
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1. Under **View diagnostic data**, select **On** for the following option:
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- Windows 11: **Turn on the Diagnostic Data Viewer (uses up to 1 GB of hard drive space)**
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- Windows 10: **Turn on this setting to see your data in the Diagnostic Data Viewer. (Setting uses up to 1GB of hard drive space.)**
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1. Select **Open Diagnostic Data Viewer**.
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- If the application isn't installed, select **Get** when you're asked to download the [Diagnostic Data Viewer from the Microsoft Store](https://www.microsoft.com/store/p/diagnostic-data-viewer/9n8wtrrsq8f7?rtc=1) page.
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- If the application is already installed, it will open. You can either close the application before running a scan for software updates, or use the refresh button to fetch the new data after the scan is completed.
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1. Check for software updates on the client device.
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- Windows 11:
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1. Go to **Start**, select **Settings** > **Windows Update**.
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1. Select **Check for updates** then wait for the update check to complete.
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- Windows 10:
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1. Go to **Start**, select **Settings** > **Update & Security** > **Windows Update**.
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1. Select **Check for updates** then wait for the update check to complete.
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1. Run the **Diagnostic Data Viewer**.
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1. Go to **Start**, select **Settings** > **Privacy** > **Diagnostics & feedback**.
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1. Under **View diagnostic data**, select **Open Diagnostic Data Viewer**.
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1. When the Diagnostic Data Viewer opens, type `SoftwareUpdateClientTelemetry` in the search field. Verify the following items:
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- The **EnrolledTenantID** field under **m365a** should equal the `CommercialID` of your Log Analytics workspace for Update Compliance. `CommercialID` is no longer required for the [preview version of Updates Compliance](../update-compliance-v2-overview.md), but the value may still be listed in this field.
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- The **MSP** field value under **protocol** should be either `16` or `18`.
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- If you need to send this data to Microsoft Support, select **Export data**.
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:::image type="content" alt-text="Screenshot of the Diagnostic Data Viewer displaying the data from SoftwareUpdateClientTelemetry. The export data option and the fields for MSP and EnrolledTenantID are outlined in red." source="../media/update-compliance-diagnostic-data-viewer.png" lightbox="../media/update-compliance-diagnostic-data-viewer.png":::
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